Country Village Pet Care Hospital

Photo of Country Village Pet Care Hospital

Located in Alden, New York

Address: 13269 Broadway, Alden, NY 14004, United States

Phone: +1 716-937-4588

Rating: 4.7

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
  • Toilets
  • Appointments recommended

Categories

  • Pet boarding service
  • Animal hospital
  • Veterinarian

Photos

Latest Pet Care Services New York

Comments

  • Review 1 (2025-01-07 - Rating: 5)

    My cat Cooper had a medical emergency that we had to see an ER vet for. I called Country Village Pet Care Hospital and although we weren’t a patient seen before they got us right in with Dr. Will. Dr. Will was so caring and explained everything to us through the whole process. All the vet techs were great too! Additionally, I thought the price associated with what needed to be done was very fair. Cooper had to stay over the weekend and I could tell that he received the best care possible. He was discharged with a new food right there (no need to order or go to the store) and medications that Dr. Will personally showed me how to administer. I recommend Dr. Will and Country Village to everyone!

  • Review 2 (2021-04-13 - Rating: 5)

    Love, love, love Dr. Will & the entire staff at Country Village Pet Care. Extremely friendly & professional and treated our Coco like one of their family. We are thrilled to have found such a wonderful and compassionate veterinarian.

  • Review 3 (2022-09-28 - Rating: 5)

    Dr Will is great with my pets. He is thorough and does tests to find out what the problem is. This is a pic of my Jojo she 21 and in for a senior wellness visit

  • Review 4 (2023-11-11 - Rating: 5)

    They love my dog like its their own. The price is average if not a bit more affordable than most vets. Its never a chore bringing my dog in for visits, the vet and all the vet techs are so kind and lovely. Also, Vera the receptionist is very cute and she makes my day every time I see her.

  • Review 5 (2024-08-12 - Rating: 5)

    The staff here is amazing. I am so happy we are taking our Benji here. They are so caring and answer all your questions.

  • Review 6 (2020-02-11 - Rating: 5)

    UPDATE: 2/11/20Went back again with a similar experience, without a doubt a great place to take your pet.From 2018It is an emotional time for pet owners when their animals are in need of care. I honestly cannot think of a better, more caring and professional place in the area then Country Village Pet Car and DR. Matthew.Its a family place, with happy staff who actually play with your pets, not for show, but because they actually love animals. Even when My young Dog Komer peed (tagged their office) several times, they still loved him and made me feel better about taking him there in the first place.More on Dr. Matt, I met him at of all places, the farmers market in Alden, and immediately decided he would be our vet in the future because of the attention he paid to me, and Komer.I have been writing reviews for 25 years, and am not always the most positive when it comes to service professionals, but today I honestly received professional service, the kind you would expect from family.

  • Review 7 (2022-06-29 - Rating: 5)

    They neutered my Tucker (1 year old orange tabby) and were so helpful when it came to answering all my questions. I will be back again!

  • Review 8 (2024-08-09 - Rating: 5)

    They were so nice and showed so much love to my new kitten, Im very grateful...

  • Review 9 (2023-08-21 - Rating: 5)

    Been going here for quite awhile, still loving it. Dr. Will is always a pleasure to see and treats my dogs like they were his own and very caring. I love the one Dr., so I see him each time, and he knows you and your pets personally. The staff is very nice as well.

  • Review 10 (2019-04-25 - Rating: 5)

    This place is amazing! I am so happy with the care my dog received. At first I was uncomfortable because it had taken so long for me to be able to pay for the care she needed, but everyone was so nice and very understanding. I called, they got her in the next day, set up a payment plan, and she stayed so they could do her surgery. A little ways from where I live but well worth the trip. I highly recommend Country Village Pet Care. Thank you Dr Will and the amazing staff!

  • Review 11 (2023-07-03 - Rating: 5)

    Our regular vet couldnt get us in for weeks. Country Village got us right in and took care of our dog. Very good advice. I didnt feel like they were trying to just sell me a bunch of unnecessary tests and things like some vets do. I thought their prices were very reasonable for what they did.

  • Review 12 (2024-07-08 - Rating: 5)

    Had to go in for an end of life service and they were kind, gentle, and easy to work with. (Not to mention cheaper than other places for a service like this)

  • Review 13 (2021-05-06 - Rating: 5)

    What a gem of a vet we have found! I didnt think vets like this existed anymore. The Dr is warm & wonderful with the pets & their parents, he takes his time & explains everything. He also personally follows up with aftercare. Great staff & welcoming, clean office. We are so lucky to have found Dr Will!

  • Review 14 (2023-04-12 - Rating: 5)

    Very professional and friendly! My sons dog was injured and no other animal hospital in the area would take her. This hospital not only gave excellent treatment, they also made a follow-up call to make sure she was doing okay. Much better than others.

  • Review 15 (2021-06-25 - Rating: 5)

    Dr. Will and his staff are absolutely fantastic. They take time to talk to you about all of your concerns about your pets. Dr. Will takes the time to explain everything. I have 3 cats that all have unique issues and concerns and Dr. Will assisted me with all of them. I changed to Dr. Will after 15 years at another vet and Im very happy I made the change!

  • Review 16 (2019-09-04 - Rating: 5)

    I am very happy with Dr. Will and all his staff. After trying a few veterinarians in my area, with disappointment, I decided this Alden office was well worth the drive and I will continue to take my wonderful dog to him in the future. After his surgery, I have a new dog that is much happier and out of pain. I think the most impressive thing for me is that they didnt judge me for taking some of the important recommendations and not taking some of the others. They also really helped when I had to send my best buddy to his final resting place. And it is so much better as Dr. Will comes to our home to do the euthanasia and let us have the time we need. He is a wonderful Dr. I am so pleased and I will recommend him all the time. Thank you Country Village Pet Care Hospital!

  • Review 17 (2022-10-20 - Rating: 5)

    I have two pugs that I bring to this location. The staff is very friendly and companionate to all of my veterinarian needs. Dr. Will is very knowledgeable, and also excellent to work with… He is able to answer all my questions and concerns helping to put my mind at ease. Would recommend to anyone looking for a vet who is in the Alden ny area. Vera (cat) is also an amazing addition to the staff.

  • Review 18 (2021-05-11 - Rating: 5)

    The staff were super friendly and accommodating. They got our cat in the same day for a bladder infection when our own vet wanted to make us wait 4 weeks. Very caring and helpful.

  • Review 19 (2021-07-16 - Rating: 5)

    Dr. Will is awesome! They saw my boy Huckleberry 2 days in a row with no notice. They understood my concerns and dealt with me accordingly.I will be going to them in the future for all my boys needs.Thank you again everyone at Country Village Pet Care Hospital..you folks are great!

  • Review 20 (2022-03-30 - Rating: 5)

    Our fur babies vet retired. We kept saying we needed to find a new vet before God forbid we had an emergency. Well we didnt and we did ( have an emergency)! Our Malachi was a very sick cat when I called County Village Pet Care. They got us in right away, treated him (even though he made it as difficult for them as he could), and now we have our sometimes loving and always trouble baby back!! We love this place, it feels like seeing family!

  • Review 21 (2022-06-16 - Rating: 5)

    Love Dr Will and all of his staff. They are always there for us and always get us taken care of when we have an emergency. They are so good with all of the pets we bring there. They really do care about all of the animals.

  • Review 22 (2024-03-10 - Rating: 5)

    Dr. Will cares about the animals and their owners. Surgery and recovery were handled with care and skill. Wow, I just cant say enough about my experience with Dr. Will and his girls! THANK-YOU! 2nd pic is my baby after surgery, 1st. Pic is just 24 hours later

  • Review 23 (2020-03-11 - Rating: 5)

    I can’t say enough good things about Dr. Will and his staff. My wife and I recently lost our dog and Dr Will was there with anything we needed, his availability and compassion during a tough time is second to none. Alden is very lucky to have him.

  • Review 24 (2018-09-28 - Rating: 5)

    I see people saying this place is overpriced but as far as im concerned you get what you pay for. The staff is SUPER friendly and the vet has never reccomended something for my cats to get me to spend more money. The facility is spotless and they even let us carry our cats in our arms because they know crates make them nervous. We are always in and out as quick as possible, they know one of our cats is super friendly and loves everyone and that the other is more difficult and have never tried to push him out of his comfort zone unless it was necessary. I have a strong feeling that even if we one day move out of town we will continue to bring our cats here. Definitely reccomend.

  • Review 25 (2020-09-02 - Rating: 5)

    Dr. Will is so thorough I was amazed. He spent a full 40 minutes with my elderly dog and gave her life a new start! Medication in a whole direction than our previous. Vet. The most caring animal hospital that I have ever been in.

  • Review 26 (2017-01-01 - Rating: 5)

    The bad: certainly not the cheapest vet, and sometimes I felt like they would up sell things that really werent necessary.The good: by far the most professional, compassionate vet weve been to. Quality of care is top notch. Vet office is immaculate. The staff is amazing.

  • Review 27 (2019-04-18 - Rating: 5)

    I live this animal hospital. Dr. Will and staff are fantastic. I take my dog here all the time when I am in town. They are always accommodating even in emergencies, such as unexpected drop offs. Boarding prices are very reasonable as well. I would highly recommend them to anyone.

  • Review 28 (2021-04-07 - Rating: 5)

    We switched to this vet after a horrible experience with another. The entire staff is loving towards animals and provides amazing care for my Lucy every time we go there (which with her is pretty frequent). I will never take her anywhere else!

  • Review 29 (2020-03-11 - Rating: 5)

    Amazing care. They took care of our dog Nitro for his entire life. They were always there whenever we needed them. So very compassionate and kind. It was so hard saying goodbye to our Nitro and they were so good to him especially in the end when we had to let him go. I would never take a animal anywhere else.

  • Review 30 (2021-07-24 - Rating: 5)

    Dr Will, is always great. Your pet gets the attention it deserves. Never 20 customers in at a time, my problem dog did very well. I recommend

  • Review 31 (2015-11-09 - Rating: 5)

    Dr. Will has always been so loving and caring toward our dogs. He has been a wonderful veterinarian that gives you options and tells it like it is. A+ for honesty!

  • Review 32 (2023-02-04 - Rating: 5)

    The staff were very polite and friendly. They made me and my cat feel comfortable and were informative and considerate of questions. Great place!

  • Review 33 (2024-03-27 - Rating: 5)

    Dr. Will and the staff were friendly and took good care our four-legged son! :--)

  • Review 34 (2020-06-11 - Rating: 5)

    Kita needed spaying and quite honestly I could not have asked for a better veterinary doctor or team. Kita was well taken care of and little to no discomfort afterwards. Tica, my second cat, was so pliable in the hands of Dr. Will and staff that it was hard to believe that Tica was a feral cat. Pricing was as described before hand and seemed very reasonable. Thanks to all the professionals there!

  • Review 35 (2024-04-18 - Rating: 5)

    Not only is the staff n vet amazing, go above and beyond meeting every need of family member, but they are human in regards to the care of individuals that go there with family members.

  • Review 36 (2023-07-25 - Rating: 5)

    Even though it is a long drive for me to go to Country Village Pet Care, it is worth it because they take genuine care in my pets, and they also show care for the pets owners. Thank you!

  • Review 37 (2021-02-17 - Rating: 5)

    This is the best vet I have ever been to. I drivr a little over an hour to get there. My dog is skittish with vets. Not here. HIGHLY RECOMMEND.

  • Review 38 (2015-07-23 - Rating: 5)

    Dr. will and his staff are the most wonderful loving and caring place i have ever taken my dog too! i would recommend him to everyone

  • Review 39 (2020-09-10 - Rating: 5)

    Thank you so very very much for taking care of my Rocky when no one else would at such short notice.. Dr Will and staff were so nice and helpfull.and so friendly...if I didnt live so far they would Definetly be my dogs vet!

  • Review 40 (2022-04-30 - Rating: 5)

    Very nice placeFrom the vet to the Tecs.we had to take r little one who is a cane corco she was on a diet the vet said she needs to lose@least 22lbs that will be a changle

  • Review 41 (2022-06-15 - Rating: 5)

    Our 15 year old Schnoodle, Shadow, had needed teeth cleaning by Dr. Will along with teeth pulled. A week or so prior to this he had intestinal issues caused by his teeth. We were concerned with anesthesia for our senior dog but Dr. Will assured us that Shadow would do very well and he did!! He is bouncing back after one day on meds and eating very well! We are thankful to Dr. Matt, Jennifer, Roz and other health -care professionals at the pet clinic!!

  • Review 42 (2022-08-16 - Rating: 5)

    They are a very kind and caring. They have taken great care of George our golden.

  • Review 43 (2022-07-03 - Rating: 5)

    They truly care about your pet and their prices are very affordable!!! Highly recommend!!!

  • Review 44 (2020-02-07 - Rating: 5)

    Ive been bringing my Puggle, Darla to Country Village since she was a puppy. Five years later I wouldnt take her to anyone else! If I mention Dr Will, Kelly or Jennifer, Darla runs to the door as if she can just go see them at any time! The office is spotless, the Staff are Personable, Accommodating & Professional! Just like family! :)

  • Review 45 (2023-01-17 - Rating: 5)

    An amazing place where they truly care about your furry family member! Excellent staff!

  • Review 46 (2021-08-04 - Rating: 5)

    Awesome vet, has done so much for our Gizmo. Highly recommend

  • Review 47 (2021-08-04 - Rating: 5)

    Awesome Vet Techs and a great doctor. Wouldnt take my dog anyplace else.

  • Review 48 (2019-05-08 - Rating: 5)

    They are great with animals and pet parents. Very clean, friendly staff and easily accessible.

  • Review 49 (2024-08-09 - Rating: 5)

    Good clinic, but $$$

  • Review 50 (2021-10-31 - Rating: 5)

    Got me in the same day with my own vet could not treated me and my dog right

  • Review 51 (2024-03-23 - Rating: 5)

    My kitties and I love Dr. Will and staff! πŸ₯°

  • Review 52 (2021-10-15 - Rating: 5)

    Going to Dr Will for years and were very pleased with Dr Will and all the staff.

  • Review 53 (2020-10-27 - Rating: 5)

    They took the time to explain what needed to be done with the dog and also explained why some things were more Urgent than others.

  • Review 54 (2021-06-25 - Rating: 4)

    Not sure yet. I will update my post if my dog gets better on this drug regimen

  • Review 55 (2017-06-20 - Rating: 5)

    Dr. Will, Jennifer and Kelly are great at caring for animals. Check out the website.

  • Review 56 (2023-09-28 - Rating: 5)

    Dr Will is very knowledgeable and caring.

  • Review 57 (2020-07-02 - Rating: 5)

    They are so great with both our dogs and cat.

  • Review 58 (2021-04-09 - Rating: 5)

    Dr Will and his staff are always making our visit to the vet as painless as possible. The staff has been working there for years so you know they take care of all aspects of the business. Highly recommend!

  • Review 59 (2021-05-06 - Rating: 5)

    Everyone at this office is so helpful and friendly. The Dr. was so sweet when working with my animals and during our conversations. So happy to have made the choice to trust these wonderful people with my fur babies!

  • Review 60 (2023-02-23 - Rating: 5)

    Very nice staff and good prices

  • Review 61 (2020-07-27 - Rating: 5)

    Very friendly and helpful. Great with my kitty.

  • Review 62 (2019-06-12 - Rating: 5)

    Very happy with the care that my fur babies get

  • Review 63 (2020-12-15 - Rating: 5)

    When we took my friend’s dog to Country Village, we were greeted at the door and ushered into a private room immediately. Staff came in and loved on her (the dog!). When Dr. Will came in, the dog, who is fearful of men, was very accepting of him and allowed him to treat her very sore paw without flinching. Dr. Will is definitely her new vet.

  • Review 64 (2021-10-10 - Rating: 5)

    They really go above and beyond they took amazing care of our Lola got us the medicine needed and even gave us a call the next day to check in on Lola. Amazing caring staff

  • Review 65 (2019-12-17 - Rating: 5)

    I have nothing but good things to say about Dr Will and staff! I’m a new person here. He got me in quickly and offered me different options on my very sick cat! I decided to put her to sleep. He and his assistant explained everything and let me hold her the whole time! They were so kind! I will continue to come here!!!!

  • Review 66 (2023-03-14 - Rating: 5)

    Dr. Will is a great vet.

  • Review 67 (2020-11-05 - Rating: 5)

    I really liked this place...very efficient place was exceptionally clean & they took great care with my puppy..Very Happy 😊

  • Review 68 (2018-04-22 - Rating: 5)

    Excellent staff. Dr Will is great.

  • Review 69 (2018-07-20 - Rating: 5)

    There are very caring and wonderful people at this location.

  • Review 70 (2017-03-24 - Rating: 5)

    Great veterinarian, his staff is very friendly and Maxie looks forward to going there.

  • Review 71 (2021-11-16 - Rating: 5)

    Our little one ended up with Lyme disease and is very sick the doctor ended up taking us in even though we were a new patient took very good care of her but unfortunately still cant get her to eat

  • Review 72 (2024-09-24 - Rating: 5)

    Dr. Will and staff are always there to help out, especially with emergencies. Cant thank them enough for their quick responses and helping out all my dogs.

  • Review 73 (2020-11-11 - Rating: 5)

    Staff is extremely caring for pets and owners

  • Review 74 (2021-06-05 - Rating: 5)

    Very helpful and knowledgeable staff.

  • Review 75 (2021-07-27 - Rating: 5)

    Got my cat right in , very through

  • Review 76 (2021-04-27 - Rating: 5)

    Very friendly and thorough

  • Review 77 (2023-01-31 - Rating: 5)

    Helpful, friendly, and knowledgeable

  • Review 78 (2021-07-27 - Rating: 5)

    Very friendly staff

  • Review 79 (2021-03-27 - Rating: 5)

    Get vet and stsff

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