Creature Comforts Pet Resort

Photo of Creature Comforts Pet Resort

Located in Angola, New York

Address: 1437 Pontiac Rd, Angola, NY 14006, United States

Phone: +1 716-549-1761

Rating: 4.1

Services

  • Identifies as women-owned
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet

Categories

  • Pet groomer
  • Dog day care center
  • Dog trainer
  • Kennel
  • Pet boarding service
  • Pet store

Photos

Latest Pet Care Services New York

Comments

  • Review 1 (2025-01-08 - Rating: 5)

    The best! Great prices, round the clock care, daycare, grooming, amazing staff and your pup is treated like they are one of their own. If you’re looking for a place where you can leave your pet and feel safe knowing they’re in good hands, then Creature Comforts is the place you want. Highly recommend.

  • Review 2 (2024-12-10 - Rating: 5)

    Have been using this place for boarding our puppy. Every time he comes back happy and healthy. They keep the pets separate and do not socialize among themselves, this works best as my puppy never get bullied around here.

  • Review 3 (2023-08-17 - Rating: 5)

    Over 14 years my sweet Bo boarded at Creature Comforts many times and participated in doggy daycare hundreds of times. He has always been perfect after a visit. I have always found the team to be reliable and caring. Emily is a qualified professional and I highly recommend Creature Comforts.

  • Review 4 (2022-09-07 - Rating: 5)

    The staff have taken great care for our dog from the time we gotten him over a year ago. Just my opinion they have done a outstanding job helping our boy become a fantastic dog. Thanks crew !!

  • Review 5 (2024-01-25 - Rating: 5)

    Staff has always taken very good care of my fur baby. My Brandywine never wants to leave! The staff also noticed that my dog had an issue with her ears and not only notified me but delt with it accordingly. Thank you!

  • Review 6 (2023-11-14 - Rating: 5)

    The Angola Creature ComfortsI will always bring my dogs here!They are awesome! I love the quality of care they give my dogsThey love them and take care of them just like I would. I’m so grateful my dogs. Love it there.

  • Review 7 (2022-07-31 - Rating: 5)

    Absolutely perfect, dogs stayed at the beginning of may . I have two dogs I had stay for 5 days. They took great care of them two pits 85lbs and 65lbs. Dogs loved it and came home fine and happy. They even put up with me being a worried pet mom and I called in to check my pups to make sure they were okay . Definitely would recommend and will be sending my dogs back soon !

  • Review 8 (2024-12-14 - Rating: 5)

    Our dog Jack stays here whenever we travel. The staff is friendly, and they take very good care of him.

  • Review 9 (2022-11-21 - Rating: 5)

    Creature Comforts is a wonderful facility. We have boarded our furbaby there for years. We were on vacation last week when the massive snow storm hit. Our Flash was cared for and in the best place that he could have been. Their manager , Taylor,stayed and took care of all of the animals left in there care. She worked for 28 hours straight until someone else could get in. This is the best pet resort in our area. It truly is a resort, not a kennel.

  • Review 10 (2018-04-20 - Rating: 5)

    Very friendly staff. You can tell they love their job and dogs. Option for web cam viewing of your dogs while theyre in their room. Our pets get taken out 5 times a day! Our former boarding place only did two times. Their doggy day care is also nicely run and our new puppy comes home all tired out and is more easily trained plus bonus socializing. The prices are very reasonable compared to all the perks you get. Highly recommended!

  • Review 11 (2022-03-17 - Rating: 5)

    I boarded my one year old dog that has separation anxiety issues. I loved that the facility has someone on staff 24 hours, many other boarding facilities I contacted did not offer this and given my dogs separation anxiety, this was helpful. The boarding suites were clean and webcam access was a neat feature. Ill definitely be back in the future!

  • Review 12 (2018-06-13 - Rating: 5)

    Wonderful place for boarding dogs. Our English Springer Spaniel has stayed there many times over the past three years and each stay has gone extremely well. The housing is exceptionally appealing, immaculately clean, bright with suites having beds that look very comfortable. The staff is very friendly and knowledgeable and attentive to the animals needs. Our dog gets very happily excited everytime we approach the road leading to this pet resort.

  • Review 13 (2014-09-17 - Rating: 5)

    No one loves Creature Comforts more than Denny and I, except for our dog, Lilly! Lilly knows where she is when we get close, and she perks right up, tail just a going, she is so happy to be there. She loves playing with the other dogs, and sometimes we leave her for doggy daycare just because we know she loves going there. We love the people who work there, they are so good with our girl. Its really important to us that someone is there all the time, and I would have a hard time going away if I didnt know she is in excellent hands, and loving every minute!

  • Review 14 (2012-08-23 - Rating: 5)

    I have taken my cat, Merlin, to Creature Comforts twice so far. I love this boarding kennel! The facilities are very clean and the foyer is open and bright. Since my cat is prone to getting urinary tract infections, and early indication of any issues is the most important thing for his health, I love that the owner is a veterinarian technician. I can relax knowing that my cat is getting excellent care. My cat loves the cat tree and there is a window and screen door in the cat room so that he can watch all the action. They text pictures of him to me almost daily; I love getting updates to see what he is up to. Also, it is great that they have hours on Saturday and Sunday. I am very happy that I found Creature Comforts!

  • Review 15 (2021-11-02 - Rating: 5)

    They do a fantastic job and love my Nova! Every person Ive dealt with is great. I feel so good about leaving my dog there and when I pick her up I can tell she was cared for very well.

  • Review 16 (2014-03-11 - Rating: 5)

    From the second I walked in, the staff was very friendly and was more than willing to show me around the place. There was multiple types of rooms for boarding to choose from.Also great that its staffed 24/7.I got set up with training and its been so much help! The trainer makes it fun and very easy. Id refer them to any of my friends or family. Plus its very modern, updated, and bright. Its a must see.

  • Review 17 (2017-05-29 - Rating: 5)

    Great place to take your pets for short or long term visits. The staff is courteous and professional. Our siberian loves to go there for spa days. Shampoo, conditioning, nails trimmed. He comes home looking great. I highly recommend them.

  • Review 18 (2023-09-27 - Rating: 5)

    Just boarded our two dogs over the weekend have been there before have not had any issues when we pick our dogs up they are clean everythings we brought is returned clean and the dogs seem fine would use creature comforts again

  • Review 19 (2020-02-11 - Rating: 4)

    Well I have been taking my dog there for 4 yrs now and I loved it there and my boy loves it BUT ! The past 2 times I have bored him and believe me he is a regular there he has had accident in his kennel at night ! That never happened before even as a pup . Was told maybe because there are new night people . ??? Then took him for day care last tues again new people every time we go in and gave him to worker and his lunch bowl . I went back 4-5 hrs and was handed the same bowl same amt of food and the snacks in it and was told “oh looks like someone wasn’t hungry !!!” I said no looks like he wasn’t fed all day because my dog never walks away from food yet alone his treats ! And I have never in the yrs there given a bowl with food still in it back when I picked him up ! Idk with all the different people is everyone doing what there jobs are . He really like creature comforts and I hate to go else where but if these things happen I’m not sure .

  • Review 20 (2017-07-15 - Rating: 5)

    I love the dog suite! All my 3 of my dogs can stay together. (laying in bed and watching tv just like home) Really great place and great staff. My dogs come home thoroughly exhausted in a good way. I come from Lockport which is over an hour away but this place is so worth it.

  • Review 21 (2020-02-22 - Rating: 5)

    I dont write too many reviews, but after my cat, Antonios stay at Creature Comforts in Angola, I feel I must. Staff were great from beginning to end. I loved being able to see Antonio throughout the day by having access to the webcam in his room (only offered in suites). I also felt wonderful when all the staff passing us when we picked up Antonio kept on saying how great and how sweet he was. Everyone was so friendly and if I need to board Antonio again in the future, I know that I will bring him back to Creature Comforts! Thank you to all who took such great care of my pride and joy, Antonio!!

  • Review 22 (2018-08-02 - Rating: 5)

    Fantastic place. We take our cat their for grooming every so often and they take great care of her. They have a very nice facility and great staff. Will certainly continue to support them.

  • Review 23 (2015-11-04 - Rating: 5)

    Wonderful experience. Love that someone is there 24 hours. The staff were wonderful and my little Maggie came home freshly bathed and I couldnt have asked for better care for my Maggie while I was away. Will definitely us Creature Comforts again.

  • Review 24 (2013-01-08 - Rating: 5)

    We are so happy that we found this kennel. We have three dogs, ages 5,13, and 15. We have boarded them in the past and they always came home stressed.Then we found Creature Comforts. We leave them in a Luxury Suite where they can all stay together. It is a large room with a bed, tv, and a web cam that enables us to watch our dogs whenever we want from our smart phones, It gives us such peace of mind to be able to see what they are doing at any time. The place is staffed 24 hours a day by veternary technitions. If there was a medical emergency they would be able to take care of it.We also take our youngest dog to doggie day care and he loves going there. Their dog grooming services are second to none..

  • Review 25 (2012-08-24 - Rating: 5)

    My wife and I (along with our weimaraner) love Creature Comforts. We use them for overnight boarding as well as daycare on a regular basis and recommend it to all of our friends.My dog loves going to daycare there and always comes home a tired and happy.We were apprehensive about boarding overnight because we hadnt done it before, but being able to watch our dog in her suite on my phone (Samsung Galaxy S III) via webcam helped tremendously.

  • Review 26 (2012-07-21 - Rating: 5)

    AMAZING ...CLEAN....SO HAPPY WITH THEM!! our dogs where so happy to be there!! Love how u can check on ur dogs three ur phone!! She washed and blew out the under coat on our dogs and they look amazing!! Give them 10 stars and would NEVER go anywhere else!!! Customer for life!!

  • Review 27 (2015-09-22 - Rating: 5)

    Creature comforts pet resort is a business that was created by a owner that loves animals and wants your animal to have a great experience . Poor dogs that get drop off at other prisons. This is the country club for animals. I think she should raise all her rates. She has NO competition. I consider it a monopoly lol

  • Review 28 (2018-02-25 - Rating: 4)

    I have a high energy Sheppard huskie, and he can be a handful. But the folks a creature comforts have always been good with him. There are by no means the cheapest around but the facility is clean and they have quite a few activities for you best friend. Five star witheld due to hours there just weird.

  • Review 29 (2019-12-08 - Rating: 5)

    Mini had a great time. She was there for ten days and was well cared for.

  • Review 30 (2021-05-17 - Rating: 5)

    Wonderful place! Couldnt of been happier with the services they provided for my fur friend,Penny, when we went out of town. The web cam feature makes me feel so much better about leaving.

  • Review 31 (2016-05-03 - Rating: 5)

    Great place for your pets! Great caring staff thats on 24 hrs a day! Great doggy daycare and a splash pad room! Its a must see place.

  • Review 32 (2021-11-11 - Rating: 5)

    My dog loved it here. Extremely friendly staff, they took good care of my dog. Would highly recommend this for your dogs hotel!

  • Review 33 (2022-08-11 - Rating: 5)

    We have taken our dogs here for years. The staff is amazing and we have had nothing but positive experiences.

  • Review 34 (2021-08-01 - Rating: 5)

    Have boarded a dide there twice. No complaints. It was recommended to me by someone who was involved with SPCA and dog fostering

  • Review 35 (2023-06-22 - Rating: 5)

    The very best care given to my dogs! The staff was wonderful. Thank you all!

  • Review 36 (2019-09-02 - Rating: 4)

    A lovely bunch of folks.....but both our dogs ended up with kennel cough! I know that can happen even with the shot....a lot like the flu....but just saying!!

  • Review 37 (2018-05-11 - Rating: 5)

    I love this place. They give you a pet cam to watch your dog. Fair prices and excellant one on one care for your animal

  • Review 38 (2021-04-19 - Rating: 5)

    Fantastic grooming and boarding. Prices are very reasonable. Id recommend to anyone!

  • Review 39 (2024-03-22 - Rating: 5)

    The ladies here take such good care of my pup! I know shes well looked after, the staff is very friendly and understand that my pet is my #1! Weve booked a couple visits for multiple nights and would definitely recommend to a friend

  • Review 40 (2023-03-20 - Rating: 5)

    My pet has gone to doggy daycare and it appears that she enjoys it and comes home and snores lol

  • Review 41 (2017-11-23 - Rating: 5)

    Awesome place for pets they are really kind and professional on pet boarding. They are so popular they are opening a second location closer to the north towns

  • Review 42 (2020-07-12 - Rating: 5)

    Best place ever for boarding your dogs! Staff are so sweet and gentle with the animals.

  • Review 43 (2020-01-02 - Rating: 5)

    Great place for the smallest members of the family. Our dogs come home as if they never left the house.

  • Review 44 (2018-03-22 - Rating: 5)

    They always do a good job cutting my cats hair like a lion and cut his nails and a bath excellent

  • Review 45 (2021-12-30 - Rating: 5)

    They were great. Would highly recommend them. Took great care of our dog.

  • Review 46 (2017-09-21 - Rating: 5)

    Our dog Darwin loves his time here with daycare. Fantastic caring employees.

  • Review 47 (2018-07-12 - Rating: 5)

    Great friendly staff, took great care of my 2 dogs, very fair prices......highly recommended.

  • Review 48 (2018-06-27 - Rating: 4)

    They did a great job grooming my cats! Friendly service.

  • Review 49 (2021-10-08 - Rating: 5)

    Great service they take of my pets every time I board them there.

  • Review 50 (2016-07-03 - Rating: 4)

    Great place to take your pets for the day and over night. It is a little pricey but you get what you pay for.

  • Review 51 (2018-12-10 - Rating: 5)

    Love the day care. Employees always seem to care as much for the dogs as the owners.

  • Review 52 (2019-05-29 - Rating: 4)

    Great place, friendly staff and they really take great care of the dogs.

  • Review 53 (2021-04-20 - Rating: 5)

    Very nice people, the groomer did a great job on Rosey, thanks.

  • Review 54 (2021-10-02 - Rating: 5)

    Tiffany (my dog) LOVES going for daycare!!

  • Review 55 (2020-11-03 - Rating: 5)

    We wholly appreciate how well they care for our dog. We are glad he gets to play outside and he loves the water park days. As much as we try to set up daycare in advance, they are always willing to take him in last minute. They have great service and availability. Our dog loves being with them and each member of their staff seems to love him right back.

  • Review 56 (2020-02-21 - Rating: 5)

    They always take good care of my pet.

  • Review 57 (2015-06-26 - Rating: 5)

    I have had a hard time finding a groomer for my Norwegian Forest Cat. She has very long fine hair that becomes extremely matted over the winter. My veterinarian office does a good job, but requires anesthesia. I did not want to put her under as she has had too much of it, and is so small.Creature Comforts was amazing! They were so professional, friendly and helpful. The facilities were immaculate. I observed two dogs being dropped off for doggie daycare, and the dogs were so excited to be there they were dragging the worker to the back!!! It was adorable.Jasmine was very calm and happy when I picked her up, and I loved the cute scarf they tied around her neck! I highly recommend this pet resort for any and all of your pet needs!

  • Review 58 (2022-07-23 - Rating: 5)

    Best place for your pets. Nothing else compares!

  • Review 59 (2021-07-22 - Rating: 5)

    Murphy loves going there. And he has good taste.

  • Review 60 (2016-04-18 - Rating: 5)

    They take good care of my high maintenance dogs.

  • Review 61 (2019-05-27 - Rating: 5)

    Staffed 24hr, outdoor potty walks, lots of options for every budget

  • Review 62 (2020-01-24 - Rating: 5)

    Taylor the groomer doese a great job, works well with your pet

  • Review 63 (2017-06-30 - Rating: 5)

    Excellent in every way. I actually drive up from Pittsburgh to board my dogs here.

  • Review 64 (2024-05-07 - Rating: 5)

    Very caring staff.

  • Review 65 (2022-12-06 - Rating: 5)

    Awesome place, highly recommend

  • Review 66 (2018-04-24 - Rating: 5)

    Very nice

  • Review 67 (2016-10-07 - Rating: 5)

    Well done

  • Review 68 (2022-01-01 - Rating: 5)

    Great job grooming

  • Review 69 (2017-08-22 - Rating: 5)

    They are amazing

  • Review 70 (2018-09-05 - Rating: 5)

    Absolutely amazing!

  • Review 71 (2018-12-31 - Rating: 5)

    Awesome sauce

  • Review 72 (2021-11-10 - Rating: 5)

    Only the best

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