Pet Haven Animal Hospital

Located in Brooklyn, New York

Address: 290 McDonald Ave, Brooklyn, NY 11218, United States

Phone: +1 718-435-6900

Rating: 4.2

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Comments

Review 1 (2024-08-07 - Rating: 5)
Discovered an abscess on my bunnies chin and took him into Pet Haven for an exam. I was looking for a place that could get him in immediately and also take care of him without having to be referred somewhere else. Exam and surgery was done in the same place and same day. Very happy with the doctor, staff, and overall experience.

Review 2 (2024-10-09 - Rating: 5)
Dr Keschner is very caring and compassionate. Its difficult to find a doctor that is willing to and knows how to treat birds. He is genuine, sincere, and I always bring my birds to him whenever they need treatment.

Review 3 (2023-01-15 - Rating: 5)
Staff is accommodating. Always cheaper than VERG. No surprise charges. They know how to handle my feisty feline for over a decade.

Review 4 (2022-12-30 - Rating: 5)
The receptionist Carmela is so friendly & always so helpful & answers all your questions .The Dr is so kind & patient The other staff is so kind also Great care they gave to my dog Dutches for 13 years 😍🐾She recently passed away they were so caring & supportive when I had to make the humane decision to send her over the rainbow bridge 😞🐾

Review 5 (2023-10-10 - Rating: 5)
I have been taking my pets to pet haven for many years, always received great care. Took my mothers cat Lucy that was matted so badly poor thing had what looked like 2 long dreadlocks on her back. I was told by groomers and another vet,the cat will need to be sedated and will cost around 800$/1000$ well, no sedation needed, the doc used 1 hand and in 1 fell swoop he got the dreadlocks off without a peep from the cat! I was amazed. He checked her out, got shots updated and left w/a happy cat and a bill under 200$!!! Under!! This is why I will always go to Pet Haven for all my pets. He has the time and experience that makes ya know walking in, you are in the right place getting the best care for your furry family members!!

Review 6 (2022-02-15 - Rating: 4)
I have brought my pets here several times over the years. I have never had a problem but its not for everyone. This is not a super fancy, upscale pet hospital. The staff were always very nice to me. The Dr is no nonsense and can be blunt. This isnt for everyone. It is very reasonably priced. I will continue taking my pets here for the location and price.

Review 7 (2022-03-26 - Rating: 5)
You can finally go inside. Been taking my cats there for about 18 months. It isnt cheap, but its not the most expensive place either. They have a discount for two or more pets at once. They give you an appointment sometimes the same day. Best of all, theyre really really really nice.Thank you for taking care of our animals, theyve helped us these last two years and youve made sure theyve been healthy for us. You guys are superstars.

Review 8 (2024-09-13 - Rating: 5)
Absolute best staff and care for your pet

Review 9 (2020-07-29 - Rating: 5)
I’ve had consistently great experiences at this office. The staff is professional, kind to my dog, and they offer generous, thorough care. They’re great at explaining what they are doing, why, costs, and aftercare Instructions as well. It’s a comfort to know my dog is in good hands when I take her there.

Review 10 (2020-10-12 - Rating: 5)
I visited this vet during covid 19. We were doing a general check up for my lovely cat. The employers and the vet himself were very attentive and very kind. There wasn’t in person communication but the way they stay on the phone with you and talk you through steps profoundly is as if we were in person. The service here is great. I spend hours on hold before in any other vet. This has definitely been a wonderful experience here at pet haven animal hospital.

Review 11 (2022-07-16 - Rating: 5)
Merle loves going to the vet here. The staff here are super friendly and absolutely amazing when it comes to taking care of my baby. Theh answer and address any question or concern that you may have with their best ability. Due to covid they are having the doctors talk to you over the phone and are doing curb side pickup for their patients but the have a seating area next to the building to keep you out of the weather. 10/10 for everything with the staff my dog and I love them.Edit:After hearing that I lost my dog Merle they reached out to give their condolences. Our new puppy Alfred Alfie loved this place. The doctors there are always kind and listened to all my concerns with Alfred and recommended only things that we would absolutely need. I couldnt think of a better place to have fur children taken care of. 10/10

Review 12 (2020-06-03 - Rating: 5)
Lucas is so empathic. From my first call, I knew I was in good hands. I had to wait in the car (Corona precautions), so Dr. Keschnercalled me and spent as much time as I needed to answer my questions. The team handled everything with care and empathy. Happy I found a vet who is highly knowledgeable, professional, skilled and personable. I had to call a couple of times with questions. Lucas answered me with the time and care as though I was the only patient. When he wasnt sure, he tracked down Dr. Keschner. who also makes me and Baby Blue feel cared for and in the best hands. It feels great to trust my Vet and his team.

Review 13 (2018-05-10 - Rating: 4)
Although pet haven has some negative reviews, Ive been going here for several years. I know my cat is getting good care, and Id rather the vet tells it like it is than tries to sugar coat anything. Some say hes rude but I find it refreshing to get someone who is blunt but honest.

Review 14 (2019-08-14 - Rating: 4)
They attend me with such kindness and got me an appointment ASAP and my dog was good and she taken care of it . On top of that the vet was so honest and evaluated my dog from head to toe . Overall good people just wish they can discuss with the people maybe insurance that covers In the vet . Overall I am happy that my dog was healthy and she was feeling better as well .

Review 15 (2018-11-25 - Rating: 4)
The veterinarian is knowledgeable of what hes doing. I had my kitty for almost 12 years. The vet told me if I want to spend more money to see a specialist trying to save my kitty or put my kitty to sleep to avoid the suffering from his lung condition. My kitty had too much fluids in his lungs that can come back even though the fluids arent present. The vet also told that my kitty had it for a long time. I never knew that my kitty had it because I wasnt seeing any signs at all. In very emotional tone,I told the vet to put him to sleep. I absolutely had no choice. I was emotionally devastated but I want my kitty to be in a better place with God and with other canines and felines . My kitty makes me happy. He is like a son to me. I dont listen to bad reviews. I think that the pets owners have attitude problems and I think theyre the ones who starts with vets and the receptionists.

Review 16 (2014-01-21 - Rating: 5)
I received wonderful service from Dr. Keschner and his staff at Pet Haven. They looked closely after my cat Bongo and provided him with great care. Their office is very clean and professional. I feel comfortable trusting them with my darling pet.

Review 17 (2022-08-05 - Rating: 5)
Every time we have a visit or the dog is sick they are incredibly attentive, caring, and the follow up is always so great. I would highly recommend any of the doctors, nurses, and the front desk staff is wonderful.

Review 18 (2021-06-09 - Rating: 5)
The staff and doctor were great i would recommend anyone to go to this place they tool very careful my bearded dragon

Review 19 (2021-03-12 - Rating: 4)
Price was affordable, service was quick. But our vet was rude and masogynistic , assuming my wife, who said she came back from the hospital, was a nurse rather than a doctor. Additionally, he was very short tempered with us.

Review 20 (2020-01-20 - Rating: 5)
Dr. Keschner is TOP NOTCH. Really knows is stuff, very professional. My rescues were a mess and one had to have 13 teeth extracted. Cost me a small fortune but would have cost me more if he hadnt waived some fees. A very busy office, so you will generally have to wait to be seen. This is after all, an animal hospital, not just a regular vet. If your pet has serious medical issues, highly recommend.

Review 21 (2020-08-27 - Rating: 5)
I came here because Brooklyn’s regular vet was fully booked. She came for a dental exam and dental surgery. The doctor did a full exam and noticed she had a breast tumor and an ear infection. Which her other vet didn’t exam and she was just there three weeks ago! Needless to say my first experience especially in the times of COVID pet haven was AMAZING !

Review 22 (2015-11-26 - Rating: 5)
I highly recommend Dr. Keschner after just recently coming to his practice with my rescue dog who has been having chronic skin problems. I really enjoy the homey atmosphere, the straight forwardness of Dr Keschner, and the feeling that you are getting the best care. You feel that Dr. Keschner really cares about your dog, and does not mess around or do unnecessary tests. Overall, I would recommend this animal hospital to all of my family and friends.

Review 23 (2015-04-10 - Rating: 5)
Dr Sola was fantastic. Normally my cat is shaking from the minute he sees the vet until we leave but he stopped shaking very soon in Dr Solas hands. He was thorough and immediately gave me the diagnosis. He also corrected a diagnosis made by Banfield Hospital and his medicine worked immediately on my cats eye condition which was not even the reason for my visit. Highly recommend.

Review 24 (2017-10-31 - Rating: 5)
They were so good with the treatment of my fur baby through her surgery and cancer. They even sent conolences when my fur baby passed last wk. Staff is always super friendly and nice.

Review 25 (2016-07-21 - Rating: 5)
Dr keschner was really nice and so was everyone else. They really made my snake feel comfortable, the wait wasnt long everything was perfect so Ill be sticking to this hospital and bring the others and it was so worth the long distance travel!!!

Review 26 (2014-01-08 - Rating: 5)
My big boy Riddles needed a lot of dental work done over the years because of his decaying teeth. Dr Keshner was able to clean and save many of his teeth, and only had to pull out the really bad ones which he was able to see with his digital dental xray machine. The technology in the office, along with Dr. Keshner skill, made it feel like I was in a human doctors office.... which really impressed me (didnt even know they had digital dental xray for animals?!). I really liked that Dr Keschner was honest and made me feel like a friend. He and the rest of his staff were very inviting, and really made the experience less daunting. I highly recommend this vet clinic.

Review 27 (2016-08-02 - Rating: 4)
The staff is super-sweet, demonstrating genuine caring. They also offer financing for bigger pet-related expenses through in-house applications for Care Credit which has no interest on charges > $250 if paid in 6mo. 5th star witheld due to gruff bedside manner of veterinarian though his training and expertise is self-evident.

Review 28 (2013-12-31 - Rating: 5)
We came to PetHaven when our dog was misdiagnosed. Not only did Dr.Keschner find the right diagnosis but found the right treatment protocol and the appropriate pain killers to keep our girl free of pain and comfortable until she passed away. We now take all of our animals to PetHaven(all 7 of them).He may have an interesting bedside manner which turns some people off but if you want someone who truly cares about animals and will tell you like it is go here.

Review 29 (2020-10-29 - Rating: 5)
Been coming here for 20 years. Another good experience yesterday as Dr. K caught a metabolic issue with one of my geriatric cats. He is already perking up on meds!

Review 30 (2007-07-18 - Rating: 5)
I had a turtle emergency and went by online reviews to find Pet Haven. Their bedside manner is EXCELLENT and its obvious that they really love what they do - unlike A LOT of vets Ive encountered in New York. Theyre a warm bunch of people and I wish I had MORE pets to take back to them.

Review 31 (2021-05-25 - Rating: 5)
I have been trusting Dr.Keschner with my pets for as long as I can remember. The staff is great, always super friendly, very accommodating, last minute appointments and very reliable.

Review 32 (2021-02-08 - Rating: 5)
Ive always had an excellent experience at Pet Haven Animal Hospital, 30 years and 3 dogs, and 2 birds and I have nothing to complain about, from the office receptionist who always have been courteous, compassionate and professional to most importantly the doctors who always addressed my concerns with the care that put me at ease, and oh yeah and the staff that assist the doctors who seem to have a special touch with dealing with at least dogs, I thank them 😀

Review 33 (2023-02-20 - Rating: 5)
They helped when my cat of 19 years passed away ,very kind and compassionate in my time of needing help to deal with her remains thanks for being there

Review 34 (2013-03-17 - Rating: 5)
We board our family dog (Stroodel - our Maltese) here whenever we go away on vacation, and are always happy with the service. We used to board in Brooklyn at a place that was just for dog boarding, but when we checkout their renovated kennels we were impressed with the space and cleanliness (and prices).

Review 35 (2018-03-12 - Rating: 5)
Today I took my two reptiles for our first visit to their amazing clinic. I can’t thank the entire staff and of coarse Dr. Keschner enough for their time, advice and patience.

Review 36 (2017-12-15 - Rating: 4)
They took me as a walk in for nail trimming for my dog. Its about 20$ call ahead to make sure they can squeeze you in. Receptionist was nice, the vet assistants were nice and patient.

Review 37 (2021-01-31 - Rating: 5)
My Georgie has been a patient for 8 years! Amazing staff all around , needs are met. Highly recommend Pet Haven 👌

Review 38 (2021-09-02 - Rating: 5)
Love this spot. Very efficient. Never in there longer than 45 minutes, and everyone is friendly. Animals are their priority and pricing is super reasonable.

Review 39 (2014-08-19 - Rating: 5)
Dr. Sola was extremely kind and gentle with my bunny. I highly recommend this practice. They are very down to earth and it shows that they love animals (and people, too!).

Review 40 (2016-12-29 - Rating: 5)
Took my puppy for a sprained leg -I was expecting it to be more expensive but the Dr gave her a shot and some pain killers for a week . Was pretty cheap to me ,although the my puppy is still limping . Am still waiting for her to get better if not Ill be going back .

Review 41 (2023-03-15 - Rating: 5)
Highly recommend! Dr kreschner truly cares about his patients

Review 42 (2019-04-28 - Rating: 5)
Had an emergency with someone elses pet and the receptionist and doctor were very helpful, sympathetic and found a solution that would work for me. Dr. Udoji is the best!

Review 43 (2024-03-27 - Rating: 5)
Pet Haven was a life saver. I called them at 11am and by 2pm they was at my house picking up my dog. The service they provided was truly amazing. Thank you for taken care of my Son.

Review 44 (2021-07-18 - Rating: 5)
Fantastic vet, not too pricey, had us in, diagnosed, treated, and out in 30 minutes

Review 45 (2024-02-24 - Rating: 5)
Been going here for a few years now. Love this doctor

Review 46 (2022-02-02 - Rating: 5)
I had to send my cat 😻to heaven, they were super supportive and understanding.

Review 47 (2022-04-29 - Rating: 5)
Dr. Keschner, CarmellaLucas very kind and caring. I cencerely thank them.

Review 48 (2016-11-28 - Rating: 5)
All my dogs have taken care of here service is great employees are fantastic.

Review 49 (2021-09-28 - Rating: 5)
Great staff and very helpful and very kind to my pet. Thanks pet Haven!

Review 50 (2022-01-21 - Rating: 5)
They are very professional, friendly and fast. No long wait.

Review 51 (2021-07-27 - Rating: 5)
Good vet. Not cheap, but took care of our cat well.

Review 52 (2017-11-17 - Rating: 4)
I use them for my bird. Nice people and they also take care of dogs and cats.

Review 53 (2017-01-24 - Rating: 4)
Extremely good care, but very pricey. Who knew that you really should have pet insurance?!

Review 54 (2018-08-21 - Rating: 5)
Dr Kerschner is great!

Review 55 (2021-05-04 - Rating: 5)
Best animal hospital

Review 56 (2022-08-10 - Rating: 5)
The receptionist and everyone in the office was very nice and very caring

Review 57 (2023-05-01 - Rating: 5)
This is our first wonderful experience at a vet clinic since moving to Brooklyn from the city a year ago. Every person at Pet Haven from the front desk, the vet technicians and Dr. Menasch helped put my mind at ease that our dog, Lady, was getting the help she needed. Dr. Menasch was asking great questions to understand what was going on with her while the vet technicians cleaned her up. He gave me a clear idea of the treatment plan, the cost, and answered any questions I had before proceeding. Everyone was kind and very attentive to our dog. We were sent home with antibiotics on Friday that really did the trick. Cannot thank Dr. Menasch and the team enough!

Review 58 (2016-12-12 - Rating: 4)
They took such great care of my fur baby!!

Review 59 (2020-02-23 - Rating: 5)
Very Compassionate Place. I have been coming here for 30 years

Review 60 (2017-12-30 - Rating: 5)
Very professional and straightforward good staff wouldnt change them

Review 61 (2018-05-16 - Rating: 5)
Dr. Michael Keshner is great very experienced and honest.

Review 62 (2022-01-20 - Rating: 5)
My dog has severe separation anxiety and Pet Haven knew exactly what medicine would help her. The difference between before and after is night and day. Additionally, the customer service is incredible. They process refills immediately and are polite and helpful!

Review 63 (2021-10-28 - Rating: 5)
Very helpful staff.

Review 64 (2018-11-12 - Rating: 5)
Great animal hospital. Wish they were open after hours.

Review 65 (2019-09-22 - Rating: 4)
Nice people took good care of our dogs

Review 66 (2023-10-14 - Rating: 5)
This place is amazing to dog walk.

Review 67 (2019-03-29 - Rating: 5)
They take good care of my baby ice

Review 68 (2019-10-24 - Rating: 5)
The doctors there are the best, there very concern and serious .

Review 69 (2021-04-16 - Rating: 5)
This is an old school classic vet. The doctor is matter of fact and very well trained. My dog Tilda allows him and his staff to do anything they want. We have been to other vets, but this place is where we want to go.

Review 70 (2016-02-21 - Rating: 5)
Just came here for the first time with my dog who had an ear infection. All of the staff were helpful and nice! Also Dr. Keschner was fantastic, and thorough... felt like he had real experienced hands. My dog got the proper medicine, and was better totally better in just a few days. I truly believe this is such a great animal hospital and felt totally at ease. We will definitely be coming back for check-ups! Thank you!

Review 71 (2022-01-06 - Rating: 5)
Awesome crew, treated my cockatiel with so much care. Highly recommended!!!!

Review 72 (2023-04-29 - Rating: 5)
The doctor always represents the pet’s needs as he speaks to you. I like that.

Review 73 (2011-11-13 - Rating: 5)
We have a cat and a dog, or cat is 7 and our dog is just over a year now. Our poor dog has been very sick for his life, and has seen many vets who have run us through so many tests that we have run up over 3,000 dollars is bills on just having him a year! Thankfully Caruso has done the simple methods first of giving medications and shots first and then goes up from there, so we arent spending a lot of money and arent over doing it with our dog. He was neutered here as well, and did just great! he came out of it just fine with no issues at all! Our cat has been seen by this vet before we got him, but when we have taken him in, they handle him quickly knowing that he hates the vet. They run the needed tests and nothing that we dont ask for. They are great at getting me in when our animals are sick, and I have never had to wait past my appointment time. I have never had an issue with them, and they are awesome at making sure my animals get the best care. Sadly my dog has to go in almost twice a month now-a-days and it is always something new that is wrong with him (that I have observed and not that the vet has said to bring him in for, its on me on what I see with him.) He is a pure breed, and was bred from a bad line, then to top it off he was the runt, so health issues are piled on, and thankfully for this place we have a vet for him that takes care of him, and can deal with the issues we have from time to time.

Review 74 (2020-07-19 - Rating: 5)
Me and my mom have been going to this place for years with all of our dogs they really know what to do to help animals they get to the point don’t over charge ..and Camilla at the front desk is amazing