Pet Supplies Plus Williamsville

Located in Buffalo, New York

Address: 5397 Sheridan Dr, Williamsville, NY 14221, United States

Phone: +1 716-580-6825

Rating: 4.6

Services

Identifies as women-owned
Kerbside pickup
Delivery
In-store pick-up
In-store shopping
On-site services
Same-day delivery
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wi-Fi
Wi-Fi
LGBTQ+ friendly
Quick visit
Credit cards
Debit cards
NFC mobile payments
Credit cards

Photos

Latest Pet Care Services New York

Comments

Review 1 (2020-07-29 - Rating: 5)
Hello Williamsville Neighbors Look at this great selection! Healthy Pet Food, Treats, Toys, Self wash, and More! They have Small animal and fish and Cats for adoption in their Adoption Center! I love to shop local for my pets. Love that they are

Review 2 (2024-09-01 - Rating: 5)
Stopped in Sunday morning around 11:30am!The two staff I saw at the front were super helpful and very informational with the products I was looking for as well as super pleasant.On top of it they were fast on the register and provided very friendly service!Awesome visit!

Review 3 (2024-02-19 - Rating: 5)
We had our shopping list and expected to be there a short time but ended up staying awhile as we had such a great experience! 1st, the store was clean & well stocked Lots to choose from 2nd, the clerk went out of his way to help us & make sure we chose the pet carrier that was best for us (Incidentally, Pet Supplies Plus had the better prices compared to other pet stores) 3rd, so happened we met several interesting customers & their pets Good to meet happy returning customers Last, clerks remained friendly even when the store was busy! Definitely returning

Review 4 (2024-03-27 - Rating: 5)
Mya is incredibly kind and caring with my fur baby. We visit her monthly for nail trims, and she handles our dog with such gentleness and care. 10/10 would recommend anyone to go here for their grooming services!

Review 5 (2024-11-02 - Rating: 5)
Friendly staff lots of products to chose from and cute cookies for your pets.

Review 6 (2023-05-14 - Rating: 5)
Very swanky location. Stopped on the way home from training for a treat.

Review 7 (2023-08-21 - Rating: 5)
This was our first time stopping by the Williamsville location. I honestly get a lot of anxiety when shopping sometimes because I have sensory issues with fluorescent lighting. This store had calm, soft lighting and was decorated beautifully. The kittens from the local rescue were obviously well taken care of, as well as all of the small pets in the store. The employees were so friendly and the pet food is priced fairly. Thank you so much for a wonderful experience. We will be back!

Review 8 (2024-06-15 - Rating: 5)
My dog always loves it when visiting this place. Chloe was extremely helpful with finding new dog food that doesnt upset his stomach.

Review 9 (2021-08-12 - Rating: 5)
Its a pet store. They allow you to take your dog in and theres a self wash too. Nice staff.

Review 10 (2023-05-21 - Rating: 4)
Great customer service. Love Allison the groomer! And the staff is great... If only they would keep the dog was open until at least 8:30pm. It is so hard to have dinner feed the dogs and get to the dog wash by 7pm because they shut it down at 8pm.

Review 11 (2023-01-08 - Rating: 5)
Great staff and there’s something about the set of this store vs other ones that makes it more, well, homey, more chill like hanging out in a friends cool father’s basement that happens to be full of pet supplies. Most stores are these cold sterile super fluorescent-lit bright boxes, this one has lower, more mellow, warm lighting. People working there super nice and complimented me and me son and had great conversation. Not your average big box pet store.

Review 12 (2024-09-10 - Rating: 4)
I prefer this location bc of the nice self bathing available.

Review 13 (2023-01-28 - Rating: 5)
I usually have a good experience here, but today the associate went out of her way to make sure I knew about an online cost savings program they offer.I also love that they almost always have things on sale. And they carry a wide variety of brands at competitive prices.

Review 14 (2023-10-10 - Rating: 5)
I enjoy going in here. They are a little more expensive than wegmans or Walmart but when I dont feel like walking the big stores I will come here. The people are super nice and happy. Would recommend

Review 15 (2019-10-16 - Rating: 5)
Stopped in today after a starbucks visit next door. Im so glad I did. The store looks great, Im putting my dog on a healthy food after a great conversation with one of their staff members. EVERYONE there is helpful and very friendly. Store is updated, looks great and the prices for toys and accessories are very reasonable. I was actually surprised at the dog toy prices. This is my new Pet store!

Review 16 (2023-02-16 - Rating: 5)
People were really friendly and I really liked the way the store was set up. You walk in and its almost like a bakery with all the donut dog treats and other types of treats they have in the front. Very cool and is worth a look!

Review 17 (2020-01-12 - Rating: 5)
My family and I went here today. We are getting our puppy on Jan. 31st..and we want of course the best we can give in his diet. We were so impressed with how clean, and friendly the staff were. Jen is the assist manager, and is very educated on the products. We look forward to their continued support of our pets....

Review 18 (2024-05-22 - Rating: 5)
Very helpful employees and I really appreciate the 25% off coupon I received in the mail. Every little bit helps these day!

Review 19 (2022-04-14 - Rating: 5)
Lovely experiences here every time I go. They sell a lot of products including homemade dog treats. The employees seem very knowledgeable and like they are animal lovers themselves.I have had the joy of raising ferrets. Usually when I see ferrets in stores they are not taken care of properly. Not so at this pet supply plus! These three healthy ferrets were in a large ferret proof cage, they were not cramped, everything was clean and the cage was in a quiet low traffic area of the store. Ferrets are a very demanding exotic animal and it is a true testimonial to how well the store is run that they are taken care of properly.

Review 20 (2023-09-03 - Rating: 5)
Great place to get food and goodies for your pets. Jen was very helpful to help us select a good food for our 2 dogs. Will come back for more.

Review 21 (2024-02-06 - Rating: 5)
The groomer - ‘Mya’ - is absolutely excellent… very respectful and taking excellent care of my young puppy during her first nail cutting experience.

Review 22 (2021-12-07 - Rating: 5)
Chris and staff ROCK!! I will ALWAYS go here!!! My dog loves the baths, excellent nail service!!! Store ALWAYS have what we need. They save our dogs bones for us when they come in and even treat him with a cookie!!!! AAAAAAAA+++++++++++++THANK YOU LOCAL PET STORE!!!!!

Review 23 (2024-01-01 - Rating: 5)
Pets Supplies Plus is an amazing store with friendly and knowledgeable staff. I shop in-store and curbside and both are great!

Review 24 (2021-02-14 - Rating: 5)
Pet Supplies Plus, while it is indeed a chain, feels much more like a small business than the other big pet chains. (This is a good thing!) Of the locations in the Buffalo area, the Williamsville location is by far the best. It is very new and modern looking and extremely clean. I was recently looking for a betta fish and the staff were extremely helpful and friendly, the one employee, being a big betta fan herself, was able to provide helpful insight. The prices are comparable to other chains, but if you want a betta right now, you should go here as they currently have an unbeatable sale going on!

Review 25 (2022-07-07 - Rating: 5)
Not only are they within walking distance from me now, this location has the best staff. They always greet you with a smile and the store is clean and welcoming, with a great selection.

Review 26 (2022-02-28 - Rating: 5)
Today we met Alyssa & she was spectacular, thanks sweetheart. 😊The employees are such a pleasure to deal with here. My baby and I come regularly, for bathes and nails.Thanks all!!!Tammy and LoveLee

Review 27 (2023-01-17 - Rating: 5)
Staff is so friendly and helpful. The store has a wide variety of gourmet doggie treats. The salon is nice.

Review 28 (2024-09-10 - Rating: 5)
Great selection and helpful service

Review 29 (2022-08-25 - Rating: 4)
Its very organized and clean! A little bit pricey on some things. All in all definitely give them a try! I think our pets are worth it!!

Review 30 (2021-06-19 - Rating: 4)
Always helpful and friendly staff, and their do it yourself pet bath is really cool! They even have groomers if you need to choose that route. Generally find most of our pet supplies here..

Review 31 (2023-05-18 - Rating: 5)
I brought my 3 young boys here to look at some animals.They had some cool stuff and the service was really dialed in!Good job!

Review 32 (2022-01-16 - Rating: 5)
Great location, clean and fully stocked. Staff are very friendly and helpful as well. Highly recommended for any pet owner.

Review 33 (2022-07-11 - Rating: 5)
The customer service, product knowledge, friendly atmosphere as well as a very well-organized store made it a pleasure to shop at Pet Supplies Plus in Williamsville, NY.

Review 34 (2019-12-09 - Rating: 5)
Super friendly staff, great selection and wonderful prices! This is a must check out if youre looking for dog and cat food, toys and accessories.

Review 35 (2024-01-22 - Rating: 5)
They have a great selection, and the store personnel is very helpful.

Review 36 (2022-02-22 - Rating: 4)
All staff are extremely courteous and helpful. Well stocked store that includes suggestions on shelves for alternative products for those that are slow in distribution.

Review 37 (2023-11-25 - Rating: 5)
Bought some cat food. This is a extra nice shop. Newer building. Very cute

Review 38 (2021-07-09 - Rating: 5)
Shopping at Pet Supplies Plus today was GREAT! We got all the fish and supplies we needed. Visited with the pets and got 25% off on top of it all!

Review 39 (2022-08-28 - Rating: 5)
Great variety of fish and animals good prices for good durable items do recommend getting animals from there because they take very good care of them and they last awhile

Review 40 (2023-06-06 - Rating: 5)
Great service. Knowledgeable staff. Self serve dog wash is the best.

Review 41 (2023-05-19 - Rating: 5)
Wonderful Lots of stuff to buy for 😍my sweet dog Bella and great grooming salon ❤️😊

Review 42 (2022-10-08 - Rating: 5)
Great products for your beloved pets! I especially love the variety and quality of dog treats.

Review 43 (2022-01-09 - Rating: 5)
Amazing woman whos name escapes me talked to me about rats for over an hour on Christmas eve! Very clean place and all the staff was willing to help.

Review 44 (2021-01-11 - Rating: 5)
Outstanding service personal Nikki the groomer took care of Shadow and it was love at first sight I cant wait to take Gizmo Chris and all the team there are very very nicely

Review 45 (2021-11-14 - Rating: 5)
Always friendly and knowledgeable staff. Decent selections for all pet needs.

Review 46 (2022-10-14 - Rating: 5)
Super friendly and knowledgeable staff that really love all the animals there.

Review 47 (2021-05-18 - Rating: 5)
Adorable store, good prices, friendly service. Highly recommend especially for doggos.

Review 48 (2024-10-10 - Rating: 5)
Knowledgeable and friendly staff

Review 49 (2020-08-23 - Rating: 5)
Love the new Williamsville location!A beautiful store with a fantastic selection and the staff is super friendly and helpful~

Review 50 (2023-01-15 - Rating: 5)
Friendly staff, they have tons of doggies cookies which my dogs love!

Review 51 (2022-01-30 - Rating: 5)
The best Pet Supply store in WNY! This locations building is very nice.

Review 52 (2024-01-03 - Rating: 5)
Great Store. Im always greeted w/ a friendly hello, and the staff is very knowledgeable and helpful. We love the pet washing station too!

Review 53 (2021-10-08 - Rating: 5)
A wide spectrum of foods, toys and treats for all of our four legged family members , along with grooming and even vet clinic services at decent prices ..

Review 54 (2021-08-30 - Rating: 5)
This is my favorite store. Everyone who works there is knowledgeable and friendly.

Review 55 (2021-07-17 - Rating: 5)
Great staff and wide assortment of products for my pets. Thank you!

Review 56 (2020-11-09 - Rating: 5)
Very pleasant, upscale modern pet store. With everything a pet could need.

Review 57 (2021-12-24 - Rating: 5)
Great store. Employees arr more than helpful!

Review 58 (2021-07-05 - Rating: 5)
Kate was wonderful helping us pick up what we were looking for.

Review 59 (2020-12-21 - Rating: 5)
I went there and I asked some questions about animals...... they answered me and teaches me a lot of things I dont know before.......thank you so much 💓

Review 60 (2024-02-20 - Rating: 5)
Very friendly! Found just what I needed!

Review 61 (2022-12-28 - Rating: 5)
Staff was friendly, store was clean and prices were fair

Review 62 (2022-05-18 - Rating: 5)
We shop here all the time. Great selection.

Review 63 (2021-06-30 - Rating: 5)
Staff generally helpful and quick check out. Good stock on hand

Review 64 (2019-10-20 - Rating: 4)
Really nice new store, ghafoor proves and fun stuff for pets

Review 65 (2021-08-02 - Rating: 4)
Helpful and friendly staff. Good prices and selection

Review 66 (2022-09-03 - Rating: 5)
Wonderful staff! I place a lot of online orders and when I pick them up, I find the cutest handwritten cards attached! It’s something small, but makes me smile. I also love that they support local rescues by having cats up for adoption from the SPCA. Thanks for all you do!

Review 67 (2022-07-14 - Rating: 4)
Good prices, always lots of toys on sale, kind of cramped.

Review 68 (2022-03-29 - Rating: 5)
Everyone is so kind and helpful here! And very knowledgeable.

Review 69 (2020-12-24 - Rating: 5)
Staff are extremely helpful, store is well organized.

Review 70 (2023-10-25 - Rating: 5)
Best pet wash facilities in the area.

Review 71 (2022-05-10 - Rating: 5)
Very very helpful and polite staff. Knowledgeable too.

Review 72 (2021-04-18 - Rating: 5)
The staff member who helped us was very friendly and knowledgeable. We never felt rushed, she took her time to showing us products. When we selected a collar she actually tried it on our dog to be sure it fit properly. We are very happy with the service and products at Pet Supplies Plus.

Review 73 (2021-05-21 - Rating: 5)
Everyone was so helpful and pleasant.Love this place.

Review 74 (2020-06-19 - Rating: 5)
Great service and friendly staff. Highly recommend!

Review 75 (2021-11-28 - Rating: 5)
Great place with great variety. Love it!

Review 76 (2022-08-09 - Rating: 5)
Very nice and clean ,We came to see the vip clinic to get my dogs rabies shot 35.00 no Dr fees .

Review 77 (2022-02-20 - Rating: 5)
Love ❤️ this location so much! The entire team and Manager are very respectful.

Review 78 (2021-09-01 - Rating: 5)
Very nice place with an extremely helpful staff.

Review 79 (2019-10-17 - Rating: 5)
Wonderful staff, very clean store!!!! The adoptable cat/kitten viewing area was open and the cages were decent sized. I will definitely be stopping back here!!!