VCA Orange County Veterinary Hospital

Photo of VCA Orange County Veterinary Hospital

Located in Goshen, New York

Address: 1761 NY-17M, Goshen, NY 10924, United States

Phone: +1 845-294-5044

Rating: 4.5

Services

  • Wheelchair-accessible car park
  • Toilets
  • Appointments recommended

Categories

  • Pet groomer
  • Animal hospital
  • Pet boarding service
  • Veterinarian

Photos

Latest Pet Care Services New York

Comments

  • Review 1 (2024-10-17 - Rating: 5)

    First time using this vet due to an emergency and convenience of availability. Dr. Christine was awesome with my min pin and staff was very accommodating. Also received the cutest gift bag on the way out. Very appreciative of the care.

  • Review 2 (2024-08-16 - Rating: 5)

    I love my vet. Donna is the best, beyond the best. She has known us since puppy stage and always welcomes us with hospitality and grace, making us feel like VCA family. Dr Hexter is phenomenal. Always explains everything to a T, with excellent bedside manner and leaves us feeling heard. I have had nothing but wonderful experiences boarding and caring for our pets.

  • Review 3 (2024-04-08 - Rating: 5)

    I have been using VCA since 2018 when I was seeking a second opinion on a skin issue for a dog and I haven’t left since. I have had 6 pets come through here (5 dogs and 1 cat). I have also used their boarding services multiple times. I would use them over and over again. Prices are reasonable, they do not pressure you to spend money, appointments are convenient, care club is worth the cost.I credit this practice, and especially, Dr. Hexter, with saving my Great Dane’s life. Last week we came in with a simple gastric upset complaint but Dr. Hexter was concerned about her heart and immediately sent us to a higher level of care where she ultimately crashed and nearly died. She needed 4 days inpatient in that hospital in order for her to live. Fortunately, because of Dr. Hexter’s clinical skills and quick recommendations she was able to be diagnosed (Addison’s Disease), treated, and will make a full recovery. Through the whole ordeal he was available by phone to answer questions and follow up with me multiple times. When it didn’t seem she would make it he was compassionate and caring. The support staff, especially Donna and Nicole, are always very professional and were also compassionate through this crisis. They offered kind words and thoughtfulness when it didn’t seem my dog would pull through. When her condition turned around for the better they were all just as excited for us as we were.This practice could have easily just taken my money for all kinds of testing but instead of nickel-and-diming me, they just wanted what was medically best for my pet which was intensive care hospitalizationn.A similar circumstance happened in 2020 with another Great Dane. While that dog could not be saved Dr. Shanker was available by his personal cell phone and offered genuineness and support through her crisis as well.In 2021, my husky needed to be euthanized and we used VCA for this. Again, the staff was so compassionate and took care of all of his cremation arrangements as well as hair and paw print keepsakes.If you are looking for a vet that will genuinely care about you and your pets as if they were their own try VCA Orange County.

  • Review 4 (2022-11-15 - Rating: 5)

    I am going to have to give some love to this place. It is right by my house, so I went with my little dog. I had to make the horrible decision to put him down due to his old age and suffering, and I was terrified about how things would go. I did not want him to suffer. I did not want the staff to be apathetic and too business. I have never put down an animal, so I Googled what to expect. The team here exceeded expectations. They quickly went through the needed procedure. I was able to pay before my baby went to sleep, they gave him to me all wrapped up before they gave the injection, and they allowed me to sit in a grieving room and say my last goodbye. He was sleeping within 30 seconds of the injection. The staff talked softly to me during the process and gave their condolences. They were super compassionate. I worked in a hospital, and I have seen practitioners show less grace to grieving humans than these people showed to me. I am grateful for the care they gave to my baby and me, and I felt like I could say goodbye with respect and dignity. Thank all of you. You were great.

  • Review 5 (2024-06-11 - Rating: 5)

    Dr Ferrao is a wonderful doctor. She has treated my dogs successfully from ear infections to teeth extractions and all types of issues over the years. I am so grateful for the treatment for them. She’s professional, kind and knowledgeable in her field. Thank you VCA for her and all your wonderful staff and doctors at the Goshen Nee York facility.

  • Review 6 (2017-02-28 - Rating: 5)

    We took our beloved dog here on several occasions. While the business does charge a premium for their services, my family found that the doctors were patient and considerate. They welcomed questions and took the time to explain their diagnoses/recommendations carefully. When it came time to pursue euthanasia, the doctors and staff were unbelievably kind and compassionate; they gave my family a private room to have a few last moments together with our friend. They were respectful and waited to charge us until his ashes were returned. Overall, based on my experience, I would highly recommend this veterinary clinic.

  • Review 7 (2015-12-01 - Rating: 5)

    The staff and doctors are absolutely amazing. Theyre very personable and make sure you understand. My boyfriend and I used to take our pup elsewhere but ever since we started coming here we will never look again. They try as hard as they can to make an appointment work around your schedule and always greet you with a smile. I would recommend them to anyone. We drive 45 minutes just to come here, Ill never trust anyone else with my pets.

  • Review 8 (2021-06-16 - Rating: 5)

    My dog recently got ill and his vet refused to see him saying they were too busy. I called this place at 4pm. They got me in the next morning at 8:30, I was shocked to have such a quick appointment. The vet was fantastic, very thorough and put me at ease without ever meeting her. It’s hard to trust a new vet during this pandemic without ever meeting them but this vet made it easy. I called in with additional questions about the meds a few days later and got very prompt responses. I believe I have found my guys new vet and look forward to great service again in the future.

  • Review 9 (2023-08-06 - Rating: 5)

    An amazing vet with the most compassionate workers. They were so kind and empathetic when we had to put our dog to rest. They truly care about their patients.

  • Review 10 (2021-08-27 - Rating: 5)

    I cannot say enough about this place. We bring all of our dogs here (4) and will keep bringing them. Services are affordable and there are no surprises with the bills. All of the vets I’ve had the pleasure to work with are competent and confident. The support staff is always respectful and helpful. They are compassionate as well. I feel like pets are part of their family. I wish I knew or could remember everyone’s name current and past but some of the highlights include support staff Nicole, Dr. B, Dr. Metzger, Dr. Shanker, and others. There’s a tech forgive me I don’t know their name, mature person with short peppered hair…always kind and thorough.Not every appointment can be a happy one but they try hard to make the hard ones easy on us. 10/10!

  • Review 11 (2020-08-31 - Rating: 5)

    An amazing place to bring your pets. They take care of our dogs as if they were their own. When our dog Vera passed they gave us time to say goodbye and even helped set up the cremation. Now they treat our new puppy Sadie so well she loves going to the vets office. Also when we thought our pup swallowed something she shouldnt have, the Dr went above and beyond to do research on her own time to find out it was a type of worms rarely seen at such a young age(pup was 9 months old).

  • Review 12 (2021-11-17 - Rating: 5)

    Dr Farrao is absolutely amazing! Our 2 kitty babies (now 12 years old) have never been in better care. We moved out of the area and miss her dearly. One of our girls has a lot of anxiety when going to the vet, but absolutely melted when Dr Ferrao was doing her check ups. We were always able to refill their flea medication easily and all of the staff is incredibly friendly, compassionate, and helpful. Thanks to all of you so much for taking such amazing care of our precious girls!

  • Review 13 (2019-02-21 - Rating: 5)

    I took my Rhodesian Ridgeback here for a exam. I have had some issues in the past with other clinics handling my dog. He has the typical aloof personality and at times can react negatively when scared. I was very pleased with my visit and will be returning back. Veterinarian Ann Yates and Vet Tech Pete were a pleasure to work with. They listened to my handling concerns, did not rush through the exam, were very helpful, caring and informative. The appointment went smoothly with no issues. The staff is kind as well and the facility is clean.

  • Review 14 (2022-05-31 - Rating: 4)

    Have always been very happy. Going to them for 20+ years. Last visit left me feeling its becoming more about money. Will continue to go and hope Im wrong. Great puppy package.

  • Review 15 (2023-05-22 - Rating: 5)

    Absolute BEST vet I’ve EVER used! I have a cat and dog and they are so helpful and personable you don’t feel like ur at an appointment and instead going to see some friends 😂they r great with my animals and I’ve already recommended them to friends and would highly recommend them to anyone looking for a vet!!

  • Review 16 (2017-12-07 - Rating: 5)

    I have now been here on 2 seperate occasions both times meeting different vets and nurses. Both times were very short waits. The waiting room is very clean and nice. When you are called in to the room you see a nurse immediately and they do an initial check on your pet before the vet sees it. When they are done its a fairly short wait before being seen by the vet. Both of the vets that I have interacted with as well as the nurses and the ladies at the front counter were all very nice and helpful with any questions that I had. All that and the bill at the end of each visit was cheaper then I expected it to be. Great vet I will defiantly be using them going forward.

  • Review 17 (2021-12-27 - Rating: 5)

    Could not have been easier, they didnt push us to purchase anything more than we had to (they easily could have) They were super friendly on the phone and in person. Shoutout to Dr. BAlso they GAVE us a cat carrier for free, so we didnt have to struggle to get our large very nervous cat back into his cat bag 😂 thank you!

  • Review 18 (2023-04-22 - Rating: 4)

    Vet was great. Took extra time to explain all results and possibilities for our pet. The staff are all very pleasant and professional.

  • Review 19 (2019-06-21 - Rating: 5)

    VCA is an amazing hospital. Their doctors work as a team to care for my dog, Faye. Dr. Samantha Metzer is a professional, knowledgeable and kind veterinarian. Thank you Nicola for always being patient and caring. I wish I knew everyones name who care for Faye when she stays at the boarding facility attached to the vet office. Perhaps its not as good as sleeping in her king size bed at home, but my husband and I know we can travel and Faye is fondly cared for and safe.Thank you everyone!

  • Review 20 (2021-04-29 - Rating: 5)

    I called this morning because my 16 year old pitbull, Tyson was panting and couldnt move. We had to carry him in a blanket. The staff brought him in and gave us the unfortunate news that we knew was coming. They really did their best considering the current covid circumstances. They were very patient and understanding. It was especially difficult because we were there as a family my 17yr old son, and they allowed us to take the time we needed to say our goodbyes. I truly appreciate your office seeing us today and helping us to allow our boy to peacefully go to doggy heaven.

  • Review 21 (2021-04-16 - Rating: 5)

    Great group that takes best care of your pet. They follow all Covid safety requirements. Call in to front desk upon arrival. After visit is completed . You receive a call and all info with regard to your pet...you can be also order pet meds through VCA and have them delivered right to your home.

  • Review 22 (2019-03-04 - Rating: 4)

    Everyone is very nice. Sometimes you have to wait past appointment times, but overall I have had good experiences there. Waiting room is large enough to keep your distance between animals.

  • Review 23 (2019-04-05 - Rating: 5)

    I needed this place when I had to euthanize my friend, Shaq. He was a member of my family and a protector of my kids when he had to be. The staff at the Orange County VCA was so caring it touched my heart. I cant put into words how much they helped me in that difficult decision and experience. I dont know if theyll see this but, Thank you.

  • Review 24 (2023-01-23 - Rating: 5)

    Weve taken our cats there over the years. We find them very compassionate and very professional. Theyre not in it just for the money.

  • Review 25 (2018-08-28 - Rating: 5)

    This is a GREAT office. They helped me so much & made my cat’s first vet visit so easy. The techs & doctor were so nice, knowledgeable & helpful & Ember, the office manager is just fantastic! Thank you guys so much for helping me & my cat!!!!!

  • Review 26 (2017-08-14 - Rating: 5)

    When looking for a veterinarian i highly recommend Alan Shanker and his staff.They show caring and compasion for are two dogs.This past sixteen months Alan and his staff have cared for Sadie who was diagnosed with bladder cancer. Doctor Shanker presented us with the statics an life expectancy of dogs with bladder tumors. He presented us with a choice to remove only the large tumor on sadies bladder . He could not remove all the tumor. We chose the surgery. Sadie , ran, barked and played for ten more months. My family can not thank ovch staff enough.

  • Review 27 (2023-07-20 - Rating: 5)

    Really really friendly vet. I liked the welcome white board with my cats name on it.

  • Review 28 (2018-01-01 - Rating: 5)

    The entire staff, veterinarians, vet techs and assistants and front desk people are awesome. All are most knowledgeable, professional and compassionate. I highly recommend them.

  • Review 29 (2022-05-10 - Rating: 5)

    New dog, new Vets but will adjust as time goes by. Oreo was a bit nervous and doesnt like nails cut.

  • Review 30 (2018-02-04 - Rating: 5)

    I take all of my cats here ever since I moved to Orange County. I can almost always get a good appointment and the proximity to town is outstanding.

  • Review 31 (2022-07-20 - Rating: 5)

    Took care of my 3 dogs all at one appointment. Helpful and worked out all of the charges BEFOREhand.

  • Review 32 (2023-03-25 - Rating: 5)

    Very clean, very nice staffMy pup felt happy and joyful. Perfect

  • Review 33 (2020-09-18 - Rating: 5)

    They took great care of my dog at two in the morning. Polite, caring, and professional medical staff.

  • Review 34 (2017-09-23 - Rating: 5)

    Take very good care of my dog. Accommodating to my dog because he doesnt like waiting in the waiting room so will come get us outside.

  • Review 35 (2021-06-22 - Rating: 5)

    This place is great and the staff is wonderful. They genuinely show care and compassion for your animals.

  • Review 36 (2023-09-14 - Rating: 5)

    Everyone was very helpful and fast with appointments they saved dog from a botfly thank you

  • Review 37 (2021-05-29 - Rating: 5)

    Only had to get his nail trimed they were quick

  • Review 38 (2021-02-25 - Rating: 5)

    Friendly staff and great service! They love our pup and she loves them!

  • Review 39 (2024-10-23 - Rating: 5)

    Great vet and staff

  • Review 40 (2019-02-15 - Rating: 5)

    VCA Orange County Veterinarian Hospital is the best! The staff is great, Pete & Ember rock!

  • Review 41 (2016-12-31 - Rating: 5)

    Great doctors and staff! They care about your animals and you. Love them all!

  • Review 42 (2022-08-24 - Rating: 5)

    Everyone is very genuine and kind .. excellent service! Im very happy to have chosen VCA!

  • Review 43 (2021-03-30 - Rating: 5)

    Knowledgeable, caring, compassionate professionals who treat your furry loved ones as if they were theirs.

  • Review 44 (2017-08-10 - Rating: 5)

    Caring professional attention given to all the pets I have ever brought there during well visits and end of life. Full service veterinary hospital.

  • Review 45 (2018-01-19 - Rating: 5)

    They make you feel part of the healthcare team. You make the final decision and you don’t feel guilty with your decision

  • Review 46 (2021-10-18 - Rating: 5)

    Compassion and kindness, from the moment you walk inside the building. I’m so glad I found them.

  • Review 47 (2020-06-06 - Rating: 5)

    Nicest people. We are very grateful for the care they gave our Boomer.

  • Review 48 (2018-05-26 - Rating: 4)

    Great doctor saved me a ton of money on my kittens last visit

  • Review 49 (2018-08-05 - Rating: 5)

    People are very friendly and professional.. I am changing my veterinian to here love them..

  • Review 50 (2020-02-28 - Rating: 5)

    Staff is very courteous and my dog is always well taken care of!

  • Review 51 (2018-05-07 - Rating: 4)

    A bit expensive but animals are treated great and the grooming did a great job

  • Review 52 (2021-06-17 - Rating: 5)

    The best vets and the sweetest staff in all of orange county! 💗

  • Review 53 (2022-12-17 - Rating: 4)

    Expensive, even if you have the monthly plan, staff are great

  • Review 54 (2021-07-15 - Rating: 5)

    Professional and courteous staff.Fairly priced.Clean facility.

  • Review 55 (2023-03-01 - Rating: 4)

    Very expensive but does a great job. We have used them less of late because of the price, but paid them a visit lately and staff was nice and doctor very attentive. If you can afford it, I would recommend.

  • Review 56 (2020-01-02 - Rating: 5)

    Theyr very good. Im very happy with the service

  • Review 57 (2022-12-06 - Rating: 5)

    All the people there are absolute sweethearts theyre very kind very nice they listen to everything you have to say and they go down all the steps that have to be taken for your pet

  • Review 58 (2023-04-24 - Rating: 5)

    Most compassionate pet people I ever met!

  • Review 59 (2023-11-01 - Rating: 5)

    Very kind and caring veterinarians

  • Review 60 (2019-10-05 - Rating: 4)

    Been to a couple of vets in the area. This place is the best. They give extra care and attention to your pets. Only place I trust to keep my cats in great health.

  • Review 61 (2018-09-24 - Rating: 5)

    The groomer here is great! He explained all my concerns in detail for what our dog needed. Loved the results!

  • Review 62 (2018-11-23 - Rating: 5)

    Amazing office, vets, vet techs, and staff. Everyone was so kind to us and treated my little pup really well.

  • Review 63 (2018-05-07 - Rating: 5)

    Love this vet great with my pup Cookie

  • Review 64 (2019-03-21 - Rating: 5)

    Best care for your animals

  • Review 65 (2018-06-22 - Rating: 5)

    Great staff. They take wonderful care of our dog.

  • Review 66 (2018-04-20 - Rating: 5)

    Excellent doctors care very much for their animals places very clean very friendly and good prices

  • Review 67 (2021-04-23 - Rating: 5)

    VCA Orange County Veternarians are like part of our family. We wouldnt trust our furry babies with anyone else.

  • Review 68 (2022-10-05 - Rating: 5)

    Beat place for your pets all around hands down

  • Review 69 (2023-02-16 - Rating: 5)

    Very professional and helpful with questions

  • Review 70 (2020-07-15 - Rating: 5)

    Its a great place to go

  • Review 71 (2020-08-24 - Rating: 5)

    Amazing place and great vets

  • Review 72 (2019-04-11 - Rating: 5)

    Getting expensive but good care

  • Review 73 (2017-10-16 - Rating: 5)

    The staff was great.

  • Review 74 (2018-09-24 - Rating: 5)

    Great service.

  • Review 75 (2023-04-11 - Rating: 5)

    Very friendly staff.

  • Review 76 (2019-09-13 - Rating: 5)

    Staff was competent and understanding.

  • Review 77 (2020-08-10 - Rating: 5)

    Big help

  • Review 78 (2019-02-26 - Rating: 5)

    The best veterinarian in Orange County

  • Review 79 (2018-04-04 - Rating: 4)

    Friendly staff

  • Review 80 (2019-08-24 - Rating: 5)

    Amazing staff & service

  • Review 81 (2022-11-24 - Rating: 5)

    Great

  • Review 82 (2016-07-01 - Rating: 5)

    They are the best.

  • Review 83 (2020-05-06 - Rating: 5)

    Excellent everything

  • Review 84 (2019-06-01 - Rating: 5)

    Great vet.

  • Review 85 (2023-05-27 - Rating: 5)

    Amazing vet

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