Reliable Grooming

Photo of Reliable Grooming

Located in Howard Beach, New York

Address: 161-22 Cross Bay Blvd, Howard Beach, NY 11414, United States

Phone: +1 718-835-7487

Rating: 4.2

Services

  • Identifies as women-owned
  • Wheelchair-accessible entrance
  • LGBTQ+ friendly

Categories

  • Pet groomer

Photos

Latest Pet Care Services New York

Comments

  • Review 1 (2024-06-05 - Rating: 5)

    Michael did an amazing job on my bernedoodle! He gave me a same day appointment and had my baby looking the best ever! Did an outstanding job on his matted areas. Thank you!

  • Review 2 (2024-08-21 - Rating: 5)

    I rescued Rosie 3 years ago, when she came to me she didnt even weigh 5 lbs. She is definitely a Heinz 57. However, Michael at Reliable Grooming makes her look special and that makes her very proud of herself. Thank you Michael, she looks amazing.

  • Review 3 (2024-06-06 - Rating: 5)

    In my search for a long-term local groomer, I found Reliable Grooming on Crossbay Boulevard. With 99 four-star reviews on Google, I was surprised by the lower score on Yelp. Reading the negative comments was disheartening. Having worked in a grooming shop, I understand the difference between valid criticism and pettiness, unrealistic expectations, or malice from competitors or unreasonable customers.Groomers are artists, not magicians. If you dont care for your dog properly, you cant expect miracles. For example, if my dog is matted and gets shaved, thats on me. If my dog bites and the groomer refuses service, thats not the groomers fault. Passionate business owners also have the right to defend themselves against unfair criticism online especially when it jeopardizes their livelihood.After an hour of reading reviews, I decided to try Reliable Grooming and Michael, the owner. My doodle has a tight, curly coat, which is challenging to manage. Michael was professional, honest, and straightforward. Understanding the realities of dog grooming, I didnt have specific expectations about the pickup time. After a few hours, I called and was told I could come get my dog in half an hour. When I picked him up, he was calm, happy, and looked amazing. Michael informed me about my dogs matting and gave me tips for care between grooming sessions.If I noticed minor issues like a bleeding nail quick or a cut from my dogs quick movements, I wouldnt blame Michael. If his coat was cut shorter to avoid pain due to matting, I wouldnt blame Michael. If you cant handle the realities of dog grooming, groom your dog yourself.I support local small businesses and owners who truly care about their craft and customers. One negative review can deter a lot of potential business. If you dont like a service, move on without trying to ruin someones livelihood. I highly recommend Reliable Grooming and Michael for anyone seeking a professional, caring groomer.

  • Review 4 (2024-10-22 - Rating: 5)

    Micheal the groomer is the best in queens. He was very know and very caring. My dog went in looking like Rufus, and came out looking like damnnnnn who’s that. 🥰🥰🥰🥰🥰👌🏽👌🏽👌🏽👌🏽👌🏽👌🏽👌🏽👌🏽👌🏽

  • Review 5 (2024-05-27 - Rating: 5)

    Great service! If youre looking good care for your pets, look no further. This place does it all. The professionalism is above standard. My cane corso was treated with love and the boarding when down without a hitch. I highly recommend this place.

  • Review 6 (2023-07-20 - Rating: 5)

    Great place . The staff is amazing and the workmanship is great. Was very happy with the way my doggie looked . I own a malamute. Not everyone can handle that kind of dog thank u guys .

  • Review 7 (2024-06-20 - Rating: 5)

    The best care and concern for your pets. Michael is also a very deep-rooted neighborhood resident and has a gift for working with animals. Very rare gift that draws the animals in.

  • Review 8 (2024-01-31 - Rating: 5)

    Great Place.Thanks for making my baby look so cute.Wonderful place to have your dog groomed.

  • Review 9 (2019-03-01 - Rating: 5)

    I was more than pleased with the grooming here. They were thorough and made me and my baby feel content and happy. We will reccomend and return.

  • Review 10 (2023-12-24 - Rating: 5)

    I have been going to Michael for over 20 years . He is the best moved from queens to Brooklyn and still continued to go to Reliable Grooming . Because they are exactly that reliable Grooming . Highly recommend them Michael is an animal lover just like the rest of us . 👍🏻👍🏻👍🏻👍🏻👍🏻.⭐️ ⭐️ ⭐️ ⭐️ ⭐️The best

  • Review 11 (2023-05-17 - Rating: 5)

    Been bringing mine and my familys dog Doc here since he was a puppy. I can honestly say there was only 1 haircut i wasnt 100 happy with. No nicks or cuts or any damage to him, just wasnt 100% happy with the way he looked aesthetically. But hey it happens. Otherwise ive really never had complaints w them. He always comes out happy and looking all fresh and clean!

  • Review 12 (2020-09-08 - Rating: 5)

    Been using Reliable Grooming(Michael) for over 10 years. They treat our furbabies as if they were theirs . You cant get any better !!

  • Review 13 (2020-09-03 - Rating: 5)

    Reliable Grooming is the only place I would ever take my dog too. My dog walk in nervous and comes out the happiest pup there is. He cut is done to perfection not a hair out of place and best of all he is happy with them. Today my boy went for a cut and he didn’t want to leave. That says a lot about how they treat you best friend.

  • Review 14 (2020-09-05 - Rating: 5)

    My dog Coco was groomed there. Very pleasant and friendly. My dog was groomed washed with nail clipping and teeth brushing. When i picked her up she looked and smelled amazing and breath was good. It was very fast and convenient location. Would recommend this dog grooming to anyone.

  • Review 15 (2019-10-27 - Rating: 5)

    Mike and the crew here are amazing, respectful, sooo caring, and do a wonderful job. We will continue as always and reccomend of course.

  • Review 16 (2024-08-22 - Rating: 5)

    Fast thorough good service

  • Review 17 (2021-08-24 - Rating: 5)

    I have left my Caesar twice and both times he didnt want to come home with me 😂😂😂 They really love him and they know how to deal with a very nervous puppy owner. I am so happy that we found a place that we can trust! It really takes the stress out of vacation planning.

  • Review 18 (2023-07-27 - Rating: 5)

    They are great great workers Michael and his wife are loving people and they love all there dogs, my Jack has been going since he was a puppy 8 years now,

  • Review 19 (2023-09-16 - Rating: 5)

    Great job on my melo his coat is nice and shiny will be back in a few weeks and thanks for letting me know something is bothering his skin

  • Review 20 (2021-04-30 - Rating: 5)

    Great friendly!Accommodating.It was not a day long process. She was done in a timely mannerMy princess looks amazing was pleased with her cut.Good job guys

  • Review 21 (2018-08-12 - Rating: 5)

    This Spa is the greatest place to bring your fur babies..Jennifer and Michael treat you like family. Your babies are their priority. Never been happier. Been coming here for 20 years😘

  • Review 22 (2022-07-07 - Rating: 5)

    First time to this groomer and it was amazing. The care and love they put into grooming my baby Brooklyn was amazing. My new favorite groomers.

  • Review 23 (2021-09-17 - Rating: 5)

    I love this place. They take wonderful care of my 3 dogs. They’re professional, reliable and very responsive to any concerns that owners may have.

  • Review 24 (2023-03-27 - Rating: 5)

    Best dog grooming place around. Very clean friendly my Harry likes going. Wonderful staff

  • Review 25 (2020-08-07 - Rating: 5)

    I must say this will definitely be my fur baby new groomers..My regular grooming place shut down do to lost of funds because of covid..And I remember driving by Reliable Grooming so I called and he was actually seen the same day..My baby looks very handsome and the staff members are extremely pleasant dont ever go by negative reviews try them out it is totally worth it

  • Review 26 (2021-12-01 - Rating: 5)

    The most trusted groomer I know. I can leave my dog there and trust them to take care of her. My dog is six and have been going there since she was a puppy.

  • Review 27 (2020-01-25 - Rating: 5)

    Love these guys best place ever I been coming to reliable grooming since they was in the old spot further down Cross Bay always friendly always very loving and caring to the dogs especially my Zeus I want to thank you guys for being a five-star team keep up the good work

  • Review 28 (2020-09-02 - Rating: 5)

    Michael and Jenn are the best. They treat my fur baby as if he was their own. Always honest and upfront about what he needs

  • Review 29 (2022-05-22 - Rating: 5)

    Love bringing my dog here ! They do an amazing job 🤍 , very polite staff ! Would be recommending this place to my friends

  • Review 30 (2020-12-28 - Rating: 5)

    Lola looked absolutely AMAZING when she came home.....LOVE the Christmas bows in her hair❤Thankyou Michael and Jennifer

  • Review 31 (2022-04-20 - Rating: 5)

    They call you before your appointment in case you forget. You guys do a great job with my dogs.

  • Review 32 (2022-06-28 - Rating: 5)

    They always take care of Jasper, our Miniature schnauzer. They always give suggestions, and hit it on the mark.

  • Review 33 (2019-02-17 - Rating: 5)

    Reliable Grooming the best. KODAK my baby is always picture ready after he leaves Michael.

  • Review 34 (2017-07-25 - Rating: 5)

    Always treat my dogs with care and they always look so nice after getting groomed.

  • Review 35 (2022-08-19 - Rating: 5)

    I went there first time. Michael who is the owner is very pleasant and did a fabulous job

  • Review 36 (2022-12-17 - Rating: 5)

    Been going there for at least 25 years. They do excellent work

  • Review 37 (2023-05-06 - Rating: 5)

    They do a great job of grooming, Max!!

  • Review 38 (2024-06-10 - Rating: 5)

    Michael does a great job

  • Review 39 (2019-05-03 - Rating: 5)

    I take my dog to this place since he was a puppy, they are the only one that I trust for grooming him!!!

  • Review 40 (2020-06-12 - Rating: 5)

    Very friendly and professional. And my dog looks picture perfect!!!

  • Review 41 (2023-01-25 - Rating: 5)

    I been going to Michaels at Reliable Grooming for over 20 plus years. I brought all of my poodles 🐩 there. Love ❤️ Him soo much and love 💕 the grooming salon

  • Review 42 (2020-08-27 - Rating: 5)

    We were in search of a new groomer due to the current times. A neighbor recommended Reliable Grooming. We were apprehensive as our Sunny, an almost 14yr old Shih Tsu is very nervous when it comes to grooming and being separated from his family. So excited to share Sunny LOVES his visits to Reliable, he looks like a puppy again and is SO HAPPY!! We are now loyal customers and are so grateful to the wonderful caring staff. As any fur parent knows, trust is crucial and we have found it here! Highly recommend Reliable Grooming!!

  • Review 43 (2019-04-16 - Rating: 5)

    My vet recommended this place I had a great experience!

  • Review 44 (2023-03-03 - Rating: 5)

    Wonderful staff and my puppy looks pretty.

  • Review 45 (2019-02-11 - Rating: 5)

    Excellent service. My dog loves them.

  • Review 46 (2022-03-18 - Rating: 5)

    My pup looked amazing when I picked him up. Thank you Michael

  • Review 47 (2021-01-19 - Rating: 5)

    They caring and nice to customers also they take great care of your pets

  • Review 48 (2018-06-07 - Rating: 5)

    Love them....they treat my lucee soooo good

  • Review 49 (2017-02-17 - Rating: 5)

    Hi guys my name is Virginia! Reliable Grooming is beyond the best place toTake your dog for a nice spa day! W get ourselfs papered all up so why not get your fur baby all pampered? Not only do they have the best staff and treat the dogs as they would treat their own dogs but they sell puppies too! Stop on by look at the beautiful puppys and if you have a dog or puppy that need a good bath and a good grooming so here! Michael and His wife Jen asking as the other staff are amazing people. They will tell you how they think they can make your fur babie beautiful (if you dont know how you would like your baby cleaned up! Call them and make an appointment or stop on by and visit the puppys and if you want set up an apoitment! I only trust reliable grooming! I took my parrot to him to get her wings clipped , nails shaved and her beak shaved down and he did such anamazing job and didnt hurt Orr scare my Fether babie! So any further questions you may call them up and they will be beyond happy to help you! Or you can to face book page Reliable Grooming and shoot them a message! If you contact them for any reason just tell them Virginia sent you! Dont forget to metion my name! Im sure they will be happy to hear from you! New and old coustomers!

  • Review 50 (2021-06-30 - Rating: 5)

    Great experience my dogs love going there

  • Review 51 (2019-07-03 - Rating: 5)

    Wonderful staff, very friendly, clean and very knowledgeable.

  • Review 52 (2023-07-25 - Rating: 5)

    Good service good prices

  • Review 53 (2019-01-19 - Rating: 5)

    Have been using their services for many years.

  • Review 54 (2024-05-04 - Rating: 5)

    Great I love it

  • Review 55 (2023-01-20 - Rating: 5)

    Amazing

  • Review 56 (2020-07-22 - Rating: 5)

    Great prices and customer service

  • Review 57 (2018-06-07 - Rating: 5)

    Excellent place for pet grooming..

  • Review 58 (2019-02-25 - Rating: 4)

    Great job but $$

  • Review 59 (2019-08-09 - Rating: 5)

    Patient...and loving groomers..

  • Review 60 (2024-08-28 - Rating: 5)

    Michael is a better hairdresser, his attention is very good, an excellent job, he cuts very well. Very clean very perfect

  • Review 61 (2022-01-16 - Rating: 5)

    A1

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