VCA Shaker Animal Hospital

Photo of VCA Shaker Animal Hospital

Located in Latham, New York

Address: 223 Maxwell Rd, Latham, NY 12110, United States

Phone: +1 518-458-9669

Rating: 3.8

Services

  • Wheelchair-accessible car park
  • Toilets
  • Appointments recommended

Categories

  • Pet boarding service
  • Animal hospital
  • Veterinarian
  • Pet groomer

Photos

Latest Pet Care Services New York

Comments

  • Review 1 (2023-09-05 - Rating: 5)

    Today was the first visit for my St. Bernard puppy-Peaches. All in all it was a great visit- most of the staff were helpful and personable and Jess, Danielle & Dr. Patrick were wonderful with Peaches! I did feel very well informed and was Offered a care plan which Jess went over the particulars of, but Apparently things got changed before I got to the checkout window unbeknownst to me. Jess was kind and came up front to assist and explain the changes made at the suggestion of Dr Patrick. I did have to call the office after I got home, as I forgot to present a coupon- I spoke with Kirsten who was exceptionally helpful and friendly. I am hopeful they will honor the coupon to help with the cost of my initial visit.

  • Review 2 (2024-12-21 - Rating: 5)

    Friendly informative staff. My little Rosie (Catahoula Leapord Dog) enjoyed coming to physical therapy here. It was great following her tplo surgery, which also went very well! Note: theyre moving underwater treadmill to ballston spa early January 2025.

  • Review 3 (2023-07-29 - Rating: 5)

    Great vet to bring your fur babies to. They always try their best to get me in asap. They also have a wellness plan you can sign up for that you pay monthly and includes unlimited vet visits, all their shots,microchip, lab work and more starting at $52/month for kitties! And they always call the next day to check up on your pets too. I bring both my kitties #pinky_squeakie (Instagram)

  • Review 4 (2023-12-12 - Rating: 4)

    The experience was exceptional . EveryOne there was polite and welcoming. A lovely lady worker there spoke of her frenchie experiences , while admiring 7. Ty.

  • Review 5 (2022-02-05 - Rating: 4)

    I have used Shaker Vet for many years.My dog is currently having a blood pressure issue. Dr Cherry has been amazing dealing with Justin. Very caring and thorough. He is proceeding cautiously with his treatment. Kudos to Dr Cherry snd his tech Erin. Both have helped to ease my stress and both have exhibited tremendous care in keeping Justin’s stress low when he goes for continuous bp checks.

  • Review 6 (2021-12-31 - Rating: 5)

    Very professional very clean great postive attitudes at the front desk the crew at counter couldent ask for nicer people they always had smiles and treated evrryone with kindness and respect the nurse was a sweetheart greeted us with a big smile very respectful and the doctor was very understanding and toke her time explaining what might be wrong with my cat she was gentle and awesome doctor she made me feel calm when i was talking to her about my cat problems big plus they go over the treatment plan prices like blood work etc before they do anything get your permission first and thats a BIG plus for people who dont have alot of money treated my cat like family ty very much guys for taking care of my hunter dont ever change! P.s ty for the patience of my granddaughter lol

  • Review 7 (2019-02-18 - Rating: 4)

    Very clean veterinary Hospital . Staff was very professional. When it comes to my pet and my money . I can be very hard to deal with as a customer. But , Valerie the Receptionist was patient and did everything should could to find the answers to my questions . She , helped me tremendously!!I totally appreciate the service I received today.Thank you Valerie (hopefully I spelled her name correctly) .😊 Shareen Frazier

  • Review 8 (2024-05-05 - Rating: 5)

    Dr. Towery is great. He Doesnt just order things to run up your bill. He is conservative. And will treat when needs to be treated... This indicates experience... And Again not just for the bill of it. This will be my go to for all my animals now. From the front desk to Dr. Towery, Thank you VCA Shaker. Batman is feeling better. Seasonal allergies vs URI and Constipation resolved.

  • Review 9 (2023-09-29 - Rating: 5)

    VCA certainly takes care of my dogs medical needs, but they go the extra mile. I was hesitant to board my little one, but the staff love my pup while Im away and genuinely love spending quality time with her. Photo updates of her rolling in the grass and sniffing the sites allow me peace of mind. Big thanks to everyone at VCA Shaker - vets, techs, front desk, kennel staff, etc. - I appreciate how you care for my pup

  • Review 10 (2023-10-11 - Rating: 5)

    I have been going to Shaker Vet for 50 years. I always feel my pets are well cared for. I am especially pleased right now with Dr. Towery. He is knowledgeable, kind, and so helpful.

  • Review 11 (2023-07-18 - Rating: 4)

    Very pricy. Dog vets have very little personality. Robots 🤖 come to mind. But care is great. They have a lot of therapies. We might change to another Veterans. Havent yet because our fur babies is in long term care. Afraid to change.

  • Review 12 (2023-09-08 - Rating: 5)

    I highly recommend VCA Shaker Animal for your pet(s). I was able to get an appointment the same day, and there was no wait. The staff is awesome. I say this because they listened and answered my questions in a professional and compassionate manner.

  • Review 13 (2022-10-19 - Rating: 5)

    I have used Shaker Vet for years. While they are not giving their services away, they have top-notch veterinarians and staff, and I am always confident my pets are receiving the best possible care in a place where they are genuinely cared about.Excellent, award-winning dental as well. Definitely recommend!

  • Review 14 (2023-05-22 - Rating: 4)

    I appreciate them finding out what was wrong with my cat and I know that I came in early I was given an early appointment at 3:30 but I was unable to make it at that time because I was still on the bus trying to make it back from Albany to Schenectady... But I waited patiently and the waiting room for almost three and a half hours with both of my children. But nonetheless and regardless of that at least they were able to find out what was wrong with my kitty.

  • Review 15 (2024-01-30 - Rating: 5)

    We took our dog in for emergency appointment. Staff were very accommodating and friendly. We felt like they had our dog and our best interest in hand.

  • Review 16 (2023-05-13 - Rating: 5)

    I love it there. Everyone is kind and gentle with my dog and he is one happy camper when he goes there. Dr. Towery has been wonderful and has brought him back to good health when I thought he was not going to make it. Thank you Dr Towery and your staff for helping Spirit get well.

  • Review 17 (2022-02-12 - Rating: 5)

    Dr. Patrick is phenomenal! She knows her stuff and she always treats my pets as if they were her own. Not gonna lie- VCA is on the pricy side for lower income folks/college students so make sure you have some $$ when you need to go. Staff is ALWAYS professional, kind, & bubbly.

  • Review 18 (2021-01-29 - Rating: 5)

    Ive been using Shaker Animal Hospital for my cats for the last 20+ years and they always took care of them in the highest degree. I lost my cat Suzie days ago, and Dr. Crowe helped me through my difficult decision during the last 2 weeks. Very caring people working here and did not push me for any procedures I didnt need or want. Thank you for your medical professionalism.

  • Review 19 (2020-08-30 - Rating: 5)

    I have been bringing my pets to Shaker Animal Hospital since 1994. I moved to the Albany area and they were close and convenient. 15 years ago I moved to the far eastern side of Colonie where veterinary services are abundant. I continue to bring my pets to Shaker. I trust the doctors and the staff treats me and my pets like family. The prices at Shaker are totally in line with other facilities in the area. I wont take my pets anywhere else.

  • Review 20 (2016-05-17 - Rating: 5)

    I would HIGHLY recommend Shaker, especially Dr. Little & Dr. Becker. Both of these doctors have multiple times worked many miracles on my dogs getting that back to their healthy selves. They are very easy to get appointments with as well, they have some of the best hours in the capital district, making it easy to avoid the pricey emergency clinic. They even have emergency hours on top of late appointments, late meaning after 7pm for those that work normal day jobs. I think sometimes they are a bit more expensive than other clinics but you get what you pay for and Shaker literally rocks. I would not trust ANYONE else to treat my animals.

  • Review 21 (2020-07-17 - Rating: 5)

    The staff is always friendly and helpful. The vets and nurses are informative and thorough. The facility is always clean and kudos to everyone there for taking it in stride when a pet messes on the floor. Its never a big deal to them...they just mop it up or pick it up with a smile. You dont get that everywhere. To do that all day takes a special type of person. I really appreciate that!

  • Review 22 (2020-06-11 - Rating: 5)

    In late March one of my cats (patient) died unexpectedly. His name was Zack and it was very emotional for us but Shaker Vet was absolutely amazing to us. They gave us a absolutely beautiful box with his ashes and a beautiful paw print. Then a week later they sent us a beautiful card. We were so touched by their outpouring and then a few weeks ago a package came and it was a beautiful plate plaque In memory of Zack. I was so shocked and touched. Thank you so much

  • Review 23 (2018-08-09 - Rating: 4)

    Update: The problem that initially got this place one star (which is, after all, no star...) appears to have been fixed. Our birdies have been to see their Uncle Simon (hed been seeing our birds before we all moved around...) and the result has been very satisfactory. Dr. Starkie is exactly as he seems: Very smart, very thorough, a credit to both his universities (he did his vet degree in Australia and his PhD and a couple residences at Cornell).The staff is generally solid; the front desk particularly so. The prices are premium, and that is worrisome (we have >lots< of birdies...). One of our birds had a nasty C. botulinum infection in his gut, and the on-the-spot lab work as well as the ability to get the vet-specific version of the medicine meant quick attention.I am told that part of the original problem was that the practice had been going through some changes, shedding some vets and not yet having replaced them. The staff shortage was advanced as part of the reason for the initial difficulty. That is, I gather, being resolved.===================This is an initial reaction to a very stupid policy. This VCA shop recently added to its staff a highly qualified avian vet. I know this vet; my birds were his patients when we lived in town before moving here to the boonies. We anticipated with great pleasure the idea of having this board-certified avian vet, who has seen our birds in the past, available once again.As it happens, one of our guys is less than usually perky, and I booked a visit with this vet -- who is, BTW, the only >real< doctor in the place (he has a PhD, not just the undergrad degree in vet-med most them have). I just got a call from the shop, cancelling the visit; this board-certified (in fact, he actually ran the board-certification exam at one point), super-qualified veterinarian has been relegated to doggy-&-kitty medicine or cow-doctoring or some other quotidian twaddle.I understand the practice does have some girl who looks after small animals other than doggies and kitties -- but shes got a bun in the oven and is off tending to her tummy. In any case, I would not use her services; she is >not< a board-certified avian vet, so I am told. Her credentials are -- muddy....Put it this way: This very large, very corporate practice has decided to be incredibly stupid -- that is, they have shown manifest deficiency in judgment. If needed, I can always make a run to Cornell, where I will not be fobbed off with some inept care and management.I note in passing a string of crappy reviews for this place. Clearly VCA management needs to shake this place up. And clearly, I concur in these crappy reviews.

  • Review 24 (2018-08-10 - Rating: 5)

    Was visiting from out of state and my dog need blood work to be sent out ASAP. Made an appointment for the next day. Was happily greatred when I walked in the door. The staff brought us to a room and took out information. I expected to wait, but it was only a few minutes before the Dr. came in, examined my dog and pulled the blood. Easy check out.

  • Review 25 (2022-05-01 - Rating: 5)

    Great hours! plus Saturdays is a bonus and try to get you in for a appointment best they can very clean staff always a pleasure very patient and always kind and respectful,plus they will quote you a price and show you how much each lab will cost and proceder and see if it fits your budget before they begin anything . Theres just this one lady who answer the phone when I call for appointment was rude asking her questions about there rules on COVID I think I ask her to many but I just wanted to now so I could do the right thing but besides that I recommend this vet to all my friends couldnt ask for better doctors or staff plus they give you check up calls to see how your animal is that meens alot thank you guys!

  • Review 26 (2017-09-06 - Rating: 5)

    Wow, where to start with how great my experience was with Shaker Animal Hospital.My cat is not a regular patient and when I called at 8:45 a.m. on a Saturday, they were able to see us just 30 minutes later. My cat had been really sick with something stomach/intestinal related and was approaching dehydration. Both the vet tech, Terry, and the vet, Dr. Mackay, were really thorough with their approach to treatment. Rarely have I received such good care myself when going to a human doctor. I spent almost three hours in the exam room getting a diagnosis, explanations and demonstrations for treatment and no time did I ever feel rushed or that my questions were unnecessary. While a visit that involves x-rays, blood work and medicine to take home is not cheap, the peace of mind I have knowing that my cat was given such a comprehensive examination, is well worth it.

  • Review 27 (2021-10-25 - Rating: 5)

    Shaker Veterinary Hospital has been my cats provider since 2016. They are always professional and courteous! It is helpful that they accept my Care Credit card and they offer overnight boarding.

  • Review 28 (2017-05-27 - Rating: 5)

    Staff and doctor all very nice. No one else there when I arrived on a Friday evening for an appointment. Was seen within 15 minutes. They diagnosed my cats problem fairly quickly with some tests. A quick shot and a bag of meds later and we were out. Good value for the money.

  • Review 29 (2022-08-08 - Rating: 4)

    Dr Crowe is excellent and the rest of the staff was very welcoming. Prices are very high for people like us on a fixed budget. We had to choose among available treatments as we could not afford everything offered.

  • Review 30 (2019-10-03 - Rating: 5)

    I have been bringing my dogs to Shaker Vet for a very long time. My last dog had a number of health issue from the time I adopted her, but with the care she received from Dr. Crowe she was able to make it to her thirteenth birthday. I am back again with my new adoptee. I am sure she is in good hands

  • Review 31 (2014-06-20 - Rating: 5)

    We have a dog from the pound. Hes part dachsund and part pug and anything else that was in the neighborhood that day. We dont know how old he is, but he was sick... we spent 2 years going from vet to vet trying to help him. I wont name the failures. But when we came to Shaker Veterinary, we knew that these guys were the A team. Rather than just continuing along the wrong paths, they sent us to a specialist and that problem was readily handled - what a waste of our time, our money and our pets quality of life going to all those other vets. Have you ever noticed how the vets are like a merry go round - theres a different one every time. Not so at Shaker Veterinary...,.there are multiple vets but theyre all awesome and theyre all the same people....the names dont change. They put themselves in your shoes as if it was your pet. Our dog has been sick and had to stay in their hospital. I was able to check in on him anytime that I wanted to. They continually updated me about his condition...how much I had spent and what it would cost to go further. I really like to go to a doctor that understands my pet, understands me, and recognizes that there are also financial constraints. My only regret is that I didnt find them sooner.

  • Review 32 (2019-06-10 - Rating: 5)

    Just wanted to give my absolute gratitude to this team. We had a bearded dragon for almost 11 years that we had to put down recently, and this team was absolutely so kind and made the experience as humane and comfortable as possible. We just received a sympathy card that everyone there signed and plaque from them which we were not expecting at all and it really made our day. Thank you for going above and beyond your kindness is incredibly appreciated.

  • Review 33 (2019-12-09 - Rating: 5)

    My African Gray parrot recently broke his leg. He saw Dr. Starkey, and I must say that he is one of the most kindest, diligent, and caring avian vets there is. He was very informative all during Cosmos healing process and truly wanted to help Cosmo in any way he could. I would highly recommend him and his staff any time Everyone at the front desk was friendly and attentive!Great experience!Pamela ValenteAverill Park

  • Review 34 (2022-05-24 - Rating: 5)

    Dr. Patrick, Dr. Towery, and Dr. Scott Cherry are caring, compassionate and knowledgeable about both dogs and their humans. But everyone there, from the reception area to the vet techs (Patricia is wonderful) are excellent.

  • Review 35 (2016-07-22 - Rating: 5)

    I had 5 sick kitties with upper respiatory condition. Shaker fit me in and although the wait was long, Dr. Little was amazing. I had been to another vet prior and the antibiotics werent helping. Shaker did a complete physical, and some blood work. and gave them shots of antibiotics and pain meds and sent me home with an appetite enhancer that was a wonder drug. They were so good to my cats. I thought i was going to loose one and maybe more and they took a turn for the better after going to Shaker. thank you Dr. Little and staff.

  • Review 36 (2021-01-07 - Rating: 5)

    Very nice people and very professional. Took my cat to them and they came to my car to get him. Called me several times to explain what was going on and how much. Everything was emailed to me, so I had a record and it was touch free.

  • Review 37 (2018-03-31 - Rating: 5)

    Today I called for an emergency appointment for my dog, who had never been seen here before. From receptionist to every staff member and Dr. Parker I couldn’t have asked for a better experience with a very scary time. Highly recommend this place for their service and compassion.

  • Review 38 (2023-08-27 - Rating: 5)

    To all who sent a bereavement card and beautiful memory plate for our Freckles who past away in may, we want to THANK YOU ALL for your thoughtfulness and caring hearts. Dennis & Deb Kimball🐾

  • Review 39 (2017-03-24 - Rating: 5)

    Shaker vets has always been good at diagnosing our dogs, and they also make appts into all hours of the night . Most people dont realize how nice this is because once a vet closes you have to go to the ER clinic and pay more money. Our favorite people are jen and kelly at rehab - they do an outstanding job with one of our dogs who goes there. ALso Dr. Partrick is always been outstanding with our dogs,

  • Review 40 (2021-01-30 - Rating: 5)

    The Drs here are very knowledgeable and kind when it comes to the animals and their humans. Its not the cheapest, but you definitely get what you pay for here. I have been bringing my animals here since I could drive. Almost 30 years.

  • Review 41 (2017-10-28 - Rating: 5)

    I would like to thank Dr. Crowe and the staff of Shaker Animal Hospfor being so kind and caring to us in our time of sorrow. It was veryhard putting are Cocker Spaniel to sleep. We will never forget howyou helped us through this sad time. Thank you all again.

  • Review 42 (2023-10-24 - Rating: 5)

    As an established patient, when I called with a concern, I was able to get good advice from a veterinarian on-staff.

  • Review 43 (2021-05-09 - Rating: 4)

    Prompt calls back and the drs and reception are friendly. We havent had a bad experience. Like all vets they are on the pricey side but worth it for the care.

  • Review 44 (2023-08-30 - Rating: 5)

    We are very pleased with the care and service at Shaker Veterinary. Lovely people and clean facility.

  • Review 45 (2019-08-06 - Rating: 5)

    They are so great there. Thought my dog may have fractured her leg took her there they came to truck with stretcher and took her in. The nurses and Drs are excellent I recommended them 100%

  • Review 46 (2017-08-30 - Rating: 5)

    Have used Shaker Animal Hospital numerous times and always received good service. My son also uses them for his 2 dogs .. he too has always been pleased.

  • Review 47 (2024-03-21 - Rating: 5)

    They always treat our dogs great and are quick and respectful!

  • Review 48 (2023-09-22 - Rating: 5)

    Sensitive, Professional, and Courteous staff deliver Holistic Treatment and Diagnosis for All of your Pets Needs!

  • Review 49 (2021-04-13 - Rating: 5)

    They are always so nice not only towards me (the human) but more important towards my pets, their hours are great for people like me that work long hours and their prices are super reasonable.

  • Review 50 (2019-03-08 - Rating: 4)

    I previously had a concern w my last visit. The owner and hospital manager were very eager to listen to what I had to say, and they helped fix my issue right away. I was very pleased w their customer service, they went out of their way to make sure i was satisfied

  • Review 51 (2022-02-20 - Rating: 5)

    We have always had a good experience going to Doctor Towery and working with the other vets and tech assistants at VCA Shaker Animal Hospital.

  • Review 52 (2022-05-22 - Rating: 5)

    Friendly knowledgeable staff , very nice vet .clean environment same day appointments .They really do care about the animals they treat .My poor sick kitty was so scared But he was treated caringly and quickly.I can say Thank you is just not enough ! Awesome Vet Hospital !

  • Review 53 (2022-09-30 - Rating: 5)

    I love this place! The assistants/schedulers at the counter are so pleasant. Our vet is incredible!

  • Review 54 (2015-02-07 - Rating: 5)

    What was a very stressful situation for me and my sick cat was minimized by the staffs efficiency, kindness and knowledge. I would highly recommend Shaker Veterinary Hospital.

  • Review 55 (2022-09-01 - Rating: 5)

    Attentive, caring and responsive team. Just moved into the area and this was a warm welcome for my aging dog. Highly recommended!

  • Review 56 (2019-04-16 - Rating: 5)

    Fabulous people who care about your pets one nite my pit got her eye lid riped open and told us to bring the dog down now they close at 11 so after the vet exams was told she needed stitches well the whole crew stayed behind to stitch her up well after 11 pm big thanks to all the people at the shaker vet

  • Review 57 (2022-12-21 - Rating: 4)

    Good overall experience. My issue is that they want more visits - essentially double per year going forward for general checkup$$.

  • Review 58 (2023-06-17 - Rating: 5)

    Took my cats in for GI problems fair price and pleasant staff will return for future vet needs

  • Review 59 (2019-10-16 - Rating: 4)

    I’ve been with these guys for about eight years I need to put my dog Rockey down he’s 16 years old and he was having a lot of problems they were very compassionate explain everything step-by-step and they treat you like family thank you so very much

  • Review 60 (2021-12-02 - Rating: 5)

    Been bringing my pets for 13 years. Doctors are so caring and understanding and the staff is wonderful.

  • Review 61 (2024-04-15 - Rating: 5)

    VCA Shaker always does their best for their customers and patients.

  • Review 62 (2021-07-21 - Rating: 5)

    Great service! Polite respectful & answered all questions & concerns. My new vet!

  • Review 63 (2022-05-21 - Rating: 5)

    The staff is very friendly. They Duke with respect. Duke likes going to the vet.

  • Review 64 (2023-11-13 - Rating: 5)

    New vet for my 3 kitties! Couldnt be happier! Dr. and staff are the best. After a nightmare at Latham Animal hospital they are a blessing. Highly recommend!

  • Review 65 (2023-08-06 - Rating: 5)

    Awesome vets and staff that care about the patients!

  • Review 66 (2022-01-21 - Rating: 5)

    Have brought my dogs here for years. Always great care.

  • Review 67 (2021-01-31 - Rating: 5)

    Gentle and loving vet service to your pets, very well organized precautions in this covid era.

  • Review 68 (2021-05-15 - Rating: 5)

    Been bringing our animals here for years. Great staff and doctors.

  • Review 69 (2021-01-30 - Rating: 5)

    Quick visit today for a vaccination and weight check for my two Aussies.

  • Review 70 (2023-05-23 - Rating: 5)

    Great and caring staff. Highly suggest this vet.

  • Review 71 (2018-02-24 - Rating: 5)

    This is not our regular vet, but they have late hours and we had an emergency.

  • Review 72 (2023-05-16 - Rating: 5)

    We have been talking our animals here for several years now. Great people to work with and very reasonably priced.

  • Review 73 (2022-11-27 - Rating: 5)

    They were nice even during pandemic guidelines when my cat passed. I just wish they would have given me back his photo tag color. I was distraught and not thinking of it when I surrendered him.

  • Review 74 (2022-02-15 - Rating: 5)

    Very compassionate care .. my new vet ✨

  • Review 75 (2023-01-19 - Rating: 5)

    They have a wonderful staff and are great with dogs.

  • Review 76 (2021-04-22 - Rating: 5)

    I have been going to Shaker Vet for almost 20 years. The service is outstanding. They really do care about the well being of your pet. They have always been accommodating, especially since my Murphy Finnegan is part of the Golden Retriever Lifetime Study. I cannot imagine going anywhere else, and we just love Dr.Crowe and all the staff.

  • Review 77 (2018-10-26 - Rating: 5)

    I used to work there many years ago. The Doctors there are the best.

  • Review 78 (2023-02-21 - Rating: 5)

    Our 1st visit and it was a great experience.

  • Review 79 (2021-06-15 - Rating: 5)

    Amazing people!!! Helped with all my needs while comforting me.

  • Review 80 (2024-01-09 - Rating: 5)

    Great place to bring the pets

  • Review 81 (2020-12-18 - Rating: 5)

    This place is a really great veterinary hospital to take your pets and the staff and the doctors are great also.

  • Review 82 (2022-04-20 - Rating: 5)

    They always take care of our pets

  • Review 83 (2019-02-12 - Rating: 5)

    I have been coming to this Vet for a little over a year now and I cant say thank you to them enough! Every time I have visited the staff has been nothing but amazing. They are always very happy to see my fur baby and recently they went even more above and beyond. My friends found a very small cat on the side of the road and I offered to take it in. I immediately called them and brought her to get checked for a microchip. Unfortunately she did not have one but one of the nurses, Rachel immediately started taking photos of her to get posted onto their social media page. No one has stepped up to claim her so we decided to keep her and every staff member that i have spoken with has helped me so much by answering any questions that I have and giving me as much information as possible. This veterinary hospital goes above and beyond. Thank you to everyone that works there!!!

  • Review 84 (2016-08-13 - Rating: 5)

    Great vet! Wouldnt go anywhere else!

  • Review 85 (2023-10-20 - Rating: 5)

    Staff are very friendly.

  • Review 86 (2022-12-09 - Rating: 5)

    Love my vetsLove the techs (mostly)

  • Review 87 (2019-11-07 - Rating: 5)

    I just need to say how amazing Shaker Animal Hospital is. We had been seeing Dr. Cherry for years at another practice previously, both for Razor and for Roo. When we found out he moved to VCA Shaker, we scheduled an appointment to talk about the surgery Roo needed, as a second opinion. Dr. Cherry explained everything in detail, gave us multiple options and overall made us feel SO much better about how to handle the entire thing. We knew before we left that wed be getting the surgery done there, instead.The surgery went great, and Roo is recovering even better than expected, and I had no doubts it would work out that way, just because of how much trust I have in Dr. Cherry. He always goes way above and beyond to explain things and be patient with our millions of questions. He always does everything he can to make Mr. Roo feel comfortable and is just so incredibly sweet with him. I would not take Roo anywhere else.On top of that, this place is just amazing. We originally came here for the surgery and physical therapy, but have decided to switch here permanently. The place is very clean and EVERYONE is very friendly and helpful. Nobody has ever been grumpy or frustrated. Even when the front desk is busy, everyone is always patient and friendly, and will still take extra time to help you if needed. Ive never once felt rushed.The ladies doing Roos physical therapy have been amazing, too! When they knew we were curious about the therapy, they took a video of Roo in the underater treadmill just so we could see it afterwards. AND they took extra time before hand to get Roo comfortable. He even rolled over for belly rubs, something he never does at the vet! I was so impressed.Its also a very clean, beautiful place. They even have a separate little area for dogs to do their business outside, complete with a water fountain and fire hydrants for them to pee on! Its adorable.I would recommend VCA Shaker, and Dr. Cherry, to anyone looking for a new veterinarian.

  • Review 88 (2016-06-18 - Rating: 5)

    I would highly recommend them the doctors there are great

  • Review 89 (2021-01-28 - Rating: 5)

    Dr. Cherry and the staff are wonderful to Baby. Thank you.

  • Review 90 (2023-04-04 - Rating: 5)

    Friendly staff.Good environment.

  • Review 91 (2023-01-15 - Rating: 5)

    Very easy, straight forward directions.

  • Review 92 (2015-06-28 - Rating: 5)

    Amazing staff. Drs are very helpful

  • Review 93 (2021-04-23 - Rating: 4)

    Hate waiting in the cold and not coming in to speak to doctor

  • Review 94 (2021-04-13 - Rating: 5)

    Great facility, great staff.

  • Review 95 (2021-01-06 - Rating: 5)

    Great service very professional

  • Review 96 (2019-05-23 - Rating: 5)

    Great hospital and great people

  • Review 97 (2021-10-05 - Rating: 5)

    Always a friendly place

  • Review 98 (2021-06-17 - Rating: 5)

    Love this place

  • Review 99 (2020-09-30 - Rating: 5)

    Best place

  • Review 100 (2017-02-16 - Rating: 5)

    Best of the Best!!!

  • Review 101 (2025-01-11 - Rating: 5)

    Very kind receptionists who are helpful and caring. Easy to book appointments, often even for the same day. Doctors George and Bryan are knowledgeable and compassionate, and they take their time answering any questions as well as working within your budget and going above and beyond to help. Thank you!

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