Pet Supplies Plus Orchard Park

Photo of Pet Supplies Plus Orchard Park

Located in Orchard Park, New York

Address: 3213 Southwestern Blvd, Orchard Park, NY 14127, United States

Phone: +1 716-539-9910

Rating: 4.5

Services

  • Kerbside pickup
  • Delivery
  • In-store pick-up
  • In-store shopping
  • On-site services
  • Same-day delivery
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
  • Wi-Fi
  • Wi-Fi
  • LGBTQ+ friendly
  • Transgender safe space
  • Quick visit
  • Cheques
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Categories

  • Pet groomer
  • Pet adoption service
  • Pet store
  • Pet supply store

Photos

Latest Pet Care Services New York

Comments

  • Review 1 (2023-08-25 - Rating: 4)

    Conveniently located, easy access from North/South and East/West. Umbrella in entry way for rainy days, very thoughtful. Store is well organized, staff is very friendly and helpful but need more familiarity with inventory. Specifically asked staff or two different items and was told store did not carry them. A customer overheard me and showed me where to find exactly what I was looking for. Limited choices of wet puppy food was disappointing, had to make trip to competitor location. Clean, bright, welcoming.

  • Review 2 (2024-02-08 - Rating: 5)

    Great workers there. Adopted my new bestis buddy Fritz there. I think the store manager took over when i said i wanted to addopt Fritz. Helped me get the gotta have items. It in my opinion the nicest pet suoplies plus ive been in. Had a homie feel to it.

  • Review 3 (2023-04-06 - Rating: 5)

    Had my Yorkie groomed yesterday at the OP location. They are always so friendly and helpful! Courtney groomed him for me . What a great job she did ! I’m very happy ! If you have a yorkie she’s the girl ! She made him feel comfortable since he has anxiety ! She was gentle and patient with him !Thanks again !!!

  • Review 4 (2019-05-04 - Rating: 5)

    Really great “convenience” store for pets. Came in looking for raw food and treats and Healthy Pet did NOT fall short! Clean store and FRIENDLY staff! Special thank you to employee Missy for taking 5 minutes to talk with me. PLEASE support local pet stores that support dog owners and local rescues. Pay the extra $1 for dog food.

  • Review 5 (2024-07-26 - Rating: 5)

    This store is well kept, clean and the staff are very nice. If youre looking for pet supplies, give this store a look.

  • Review 6 (2021-10-02 - Rating: 5)

    We had our two little dogs groomed by Ellies Dog Grooming. She did a wonderful job. I would recommend her to anyone.

  • Review 7 (2023-05-17 - Rating: 4)

    Nice store that looks clean and neat. The cashiers have always been extremely friendly, too. One negative is the fairly limited selection for birds. I can still usually grab a few bags of food for my birds here in a pinch, but I wish they had a variety similar to their location in West Seneca. More of a 4.5 out of 5, as it’s a nice place and its convenient location in the Tops/Lowe’s plaza has saved me time while out running errands.

  • Review 8 (2024-11-12 - Rating: 5)

    Friendly staff, often have sales on the dog food brand I use.

  • Review 9 (2019-10-07 - Rating: 5)

    Love this store!! They have everything that I cannot find in other pet stores for wonderful prices! The staff is super nice too!

  • Review 10 (2024-08-30 - Rating: 4)

    Nice store, very clean and friendly service!

  • Review 11 (2023-06-20 - Rating: 4)

    We use them for grooming. They do a great job and seem to really care about our dog. The DIY dog wash area is so much better than the other locations.

  • Review 12 (2023-07-20 - Rating: 5)

    Tyler was an awesome salesman! His friendliness made that store extra special. I love the front display for all the pet goodies! I wish I took photos of it. This is by far the best PSP location!

  • Review 13 (2024-05-25 - Rating: 5)

    Mark did a really nice job on our border Collie!She came out clean and fresh. Thanks Mark

  • Review 14 (2024-03-02 - Rating: 5)

    Their dog wash facility is nice, store is what youd expect from a big box pet store. Sale prices are good.

  • Review 15 (2022-04-10 - Rating: 5)

    Best pet store in town. Staff is super friendly and helpful. I use the self-serve dog wash. Saves me a ton of hassle and time. Also, they offer grooming and have a huge selection of dog food, dog accessories and other animal products too. I just have only a dog so I focus on the dog stuff.

  • Review 16 (2022-06-18 - Rating: 5)

    I used the self serve pet wash. Staff was very friendly. They got me all set up. Explained how to use all the equipment. They were very understanding when my dog decided to shake off and the water went all over the place . The store offers a large selection of items as well. Highly recommend

  • Review 17 (2021-12-29 - Rating: 5)

    This is our first experience as customers at Pet Supplies Plus. There were specific items we were looking for that we needed for our hound mix River. The young lady that helped us knew the products and made valid recommendations that made our shopping easy. We also picked up a bowl which she really needs, and the prices were a good value on all the items.

  • Review 18 (2023-12-29 - Rating: 5)

    ** Good selection and variety. I find what i need, and then some ! Good service from the staff. I recommend its worth the visit. Thank you much !! 🤓🐰😸🐶👍

  • Review 19 (2020-07-22 - Rating: 5)

    There are amazing, friendly and knowledgeable people working at Pet Supplies Plus. I have a VERY elderly dog who is difficult to feed. They showed me various food options and helped me make a choice. My dog loves the food and I loved the concern and efficiency the employees showed me. I love coming to the store just to see the smiling faces (I know they are smiling under those masks) and talk about my pet.

  • Review 20 (2018-03-12 - Rating: 5)

    Cute small pet shop. They have a wide variety of great dog and cat food products. We get one of our dogs food from them, because she has a certain food allergy. Prices are reasonable and competitive.Staff are attentive and helpful with any questions you have. If you can, I highly recommend supporting this small local business.

  • Review 21 (2018-05-14 - Rating: 5)

    Went in for the first time today, had been debating it. Glad we did, great customer service, very friendly knowledgeable staff. Amazing selection of quality organic and natural treatments for my baby girl. I will be back for sure.

  • Review 22 (2024-01-23 - Rating: 5)

    Mark the groomer is wonderful with pets and Leah (I think she is a manager) make you feel great about going to their store.

  • Review 23 (2017-11-07 - Rating: 5)

    I love this place. My big dog is on a raw diet and The Animal Kingdom offers several kinds of options for a dog thats on a raw diet. The one cashier (unsure of her name) is always very helpful and friendly. Theyre also loyal to their customers and offer a Frequent Buyer Program where every 12th bag of food is free (not sure if it applies for all types of dog food but it does for the raw brand that I buy).I also recently adopted a small dog from the SPCA with food allergies. One night I brought him into The Animal Kingdom and I met the owner Julie who was so helpful and very knowledgeable about foods that might work for my new dog based on his dietary needs. She was so nice and even gave me a few samples of treats/food to try for free just to see what he likes and can tolerate. I felt very reassured after leaving.The Animal Kingdom is a great little place. I also love supporting local businesses so Ill be going there for years to come.

  • Review 24 (2019-04-08 - Rating: 5)

    I went to the new location on Southwestern, it was a lovely experience! The staff were very nice and engaged in conversation with me. There is a big selection for cats and dogs, not so much for small animals, but I understand that cats and dogs are their specialty. Will visit again!

  • Review 25 (2019-06-05 - Rating: 5)

    Love it here they sell organic dog food! All four of my dogs love it. Plus, duck feet and beef trachea, l know gross, but dogs love them and l dont worry like l do with the raw hide. My oldest dog was choking on raw hide needed heimlich, he was having a seizure. Grateful l was home to save him. So, I will never give them raw hide again . Great customer service and employees have lots of knowledge on products.

  • Review 26 (2024-02-27 - Rating: 5)

    This place has just about everything you would need to spoil your pet very clean inside the store very friendly and knowledgeable of things .

  • Review 27 (2022-05-12 - Rating: 5)

    I dont know how they instill the young people who work here with old-school work ethic, but they do. Its a larger store and as soon as I get a little lost someone is asking if I need help. They also seem to genuinely enjoy seeing peoples dogs.

  • Review 28 (2022-07-22 - Rating: 5)

    I found the Wellness wet cat food and I had the coupon on my phone, so I saved from the store sale buy 8 get 2 free plus another 20%. That is wonderful. Thank you and my 2 cats thank you too.

  • Review 29 (2019-07-14 - Rating: 5)

    This is the place to go for all your pet supplies. Staff is by far the nicest and so knowledgeable. They have such a wide variety of treats, food and even have a place to wash your dog. This will be my go to store for all my pet needs. Love this store!

  • Review 30 (2019-08-06 - Rating: 5)

    If your missing Steves wonderful world of pets that shut down, this is them. Same owner. (Please note this does not effect my review)This is deffinatly a pet specialty store. Large selection of the expensive dog food (i didnt look through cat but can only assume the same). I was pleased to see alot of things my dogs would enjoy (raw bones, freeze dried duck heads, ECT.). I was greeted at the door by an employee who gave me a sales paper. I wasnt rushed over to while i was looking around which i loved. Staff was easy to find if i did need help though which is very convienient. They even have a self serve dog wash which i didnt ask details about. I do hope they find a different way to show the prices on the items in the freezers, that was confusing to me. Also hope they will bring in some more metal clip dog collars.All in all, i will come again but probably wont be buying much, probably just some treats here and there.

  • Review 31 (2022-01-23 - Rating: 5)

    Everyone very helpful and Knowledgeable,There is a mature white haired woman who I believe is a manager who is always very helpful and another young lady who I believe is one of the assistant manager with a heavy accent who is excellent in her Quality of customer service both give excellent customer service would recommend this location very highly

  • Review 32 (2019-08-10 - Rating: 5)

    Very friendly, helpful and knowledgeable staff. We started shopping here for all our pet needs. Only high quality, grain free and organic foods are available here along with a great selection of pet toys. Skip shopping at Walmart or PetSmart and use Healthy Pet Instead!

  • Review 33 (2018-11-29 - Rating: 5)

    Small shop with a great on premise owner with all the needs for your pet. Helped me find extremely specific food needs for Tazzy, my Jack Russel Terrier. Was able to special order everything through Animal Kingdom, including stella n chewies frozen venison, and unpasteurized goats milk. Great place.

  • Review 34 (2021-08-02 - Rating: 5)

    Every time I set foot in the OP location, it is a great experience! The dog bath area is awesome to have also. Great staff that are always pleasant and helpful.

  • Review 35 (2022-12-08 - Rating: 4)

    Family owned compared to corporate store!! The corporate store has way too many animal goods from China.. NEVED EVER GIVE YOUR DOG OR CAT ANY FOOD PRODUCTS MADE IN CHINA!! 😡

  • Review 36 (2021-06-27 - Rating: 5)

    Didnt expect much. Thought a cheap deep discounter. Was pleasantly surprised. Great products...lots of good things. Pleasantly surprised. Great store Great staff. Lots of good things to buy

  • Review 37 (2022-01-04 - Rating: 5)

    Definitely the nicest Pet Supplies Plus Ive ever been in. You can tell theyre trying cater to the upscale Orchard Park clientele, but theyll still let trash like me in!

  • Review 38 (2020-01-29 - Rating: 5)

    Best dog washes! Barley had to wait and that was only because there was a not so nice dog taking a bath before ours. Everyone was super nice and helped my dog pick out a toy after the bath!

  • Review 39 (2024-03-10 - Rating: 4)

    Always friendly here. I dont even need my dogs to enjoy going.

  • Review 40 (2021-04-08 - Rating: 5)

    Awesome customer service. We love the atmosphere. We come from Lancaster because of everything I just mentioned and they seem to always have what we are looking for. Thank you so much

  • Review 41 (2022-02-08 - Rating: 5)

    I just loved going there today the workers were the nicest young people Ive spoken to in a long time. Helpful polite and just a great atmosphere. I will be back....

  • Review 42 (2017-10-04 - Rating: 5)

    Absolutely love this store. The staff cares so much for your pets over all well being. Its pet friendly too!

  • Review 43 (2019-06-30 - Rating: 5)

    Love this store!!! They have a large selection of health conscious foods and treats for your pets. Staff is helpful with choosing the right products for your pets.

  • Review 44 (2024-03-11 - Rating: 5)

    Love this pet store so does my dog!!

  • Review 45 (2021-07-23 - Rating: 5)

    Great pet store. Sometimes they are out of stock of certain wet cat foods for extended periods of time but other than that, I love this pet store!

  • Review 46 (2021-03-13 - Rating: 5)

    Beautiful store. Clean and welcoming. Customer service is top notch. Employees are really helpful and knowledgeable.

  • Review 47 (2018-03-31 - Rating: 5)

    Very nice and I formative. Found some of their products were a little cheaper than PetSmart. The sales clerk was very nice.

  • Review 48 (2017-09-07 - Rating: 5)

    Julie and her staff are knowledgeable and very helpful. You always feel welcome and appreciated when you visit the store.

  • Review 49 (2023-03-18 - Rating: 5)

    People were super friendly once I found them lol but though it was a very good place

  • Review 50 (2023-07-23 - Rating: 5)

    Very friendly staff and always happy to see our dogs.

  • Review 51 (2021-09-25 - Rating: 5)

    Great customer service, lots of items to choose from, had everything I was looking for! Neat and clean!

  • Review 52 (2017-12-12 - Rating: 5)

    They have great green free products for dogs. All natural dog food, toys, grain-free treats. Reasonably priced

  • Review 53 (2024-03-10 - Rating: 5)

    Peggy was very friendly, helpful, and informative! Thank you

  • Review 54 (2019-08-21 - Rating: 4)

    This store is awesome. Alot of cute toys for dogs any size. I would definitely go back

  • Review 55 (2021-07-27 - Rating: 5)

    Great store. Friendly staff. Much nicer than other locations.

  • Review 56 (2021-04-05 - Rating: 5)

    Always a great store. First discovered them in Texas. Now the only pet store I use.

  • Review 57 (2016-08-06 - Rating: 5)

    Very knowledgeable people and friendly ... Went out of their way to help me as a new customer... Will continue to give them my business..very well run

  • Review 58 (2020-01-24 - Rating: 5)

    Big choice of cat and dog foods along with a great assortment of treats. Nice wash tubs to wash your pet.

  • Review 59 (2020-11-30 - Rating: 5)

    They have all my dogfood all of the time! I only buy Stella and Chewys, raw and frozen.

  • Review 60 (2023-12-28 - Rating: 4)

    I have a zoo and from out of town so I thought Id check it out. Nice store huge , huge and different selection of everything. But not much for birds, tortoise,and cats. And on the pricey side compared to what Im used to. Not just a few cents either .*I thought the name was familiar but not inside. I just looked through my cards I am a member but I went to the one (I think) in or close to a North East.

  • Review 61 (2017-03-08 - Rating: 5)

    Fantastic! The owner Julie is so helpful and knowledgable. Unique items at great prices.

  • Review 62 (2019-06-07 - Rating: 5)

    Great pet store, nice selection n knowledgeable staff.. Happy I went in 😊

  • Review 63 (2021-08-14 - Rating: 5)

    Helpful staff, nice selection of things and good prices! Glad theyre so close by.

  • Review 64 (2024-01-07 - Rating: 4)

    Usually they have what I need. Nice staff.

  • Review 65 (2021-01-26 - Rating: 5)

    Store was very clean. Salesperson was very helpful with the proper harness fitting for my puppy

  • Review 66 (2023-05-16 - Rating: 5)

    Nice, friendly associates. Cute buffet table display lol

  • Review 67 (2024-04-26 - Rating: 5)

    Love this place. Has personal wash tubs for your pets.

  • Review 68 (2018-05-14 - Rating: 5)

    They treat my fur baby Eddie like family. Wouldnt go anywhere else. Love them!

  • Review 69 (2019-10-27 - Rating: 5)

    Had a great time here shopping with my grand puppy Maddie. Everyone was very friendly thank you

  • Review 70 (2021-03-02 - Rating: 5)

    Very nice store. Easy to find everything and very clean and tidy.

  • Review 71 (2021-07-31 - Rating: 4)

    Clean store. Fair pricing. Good service. Great selection.

  • Review 72 (2020-10-13 - Rating: 5)

    Nice new store. Lots of good inventory. Friendly and helpful employees

  • Review 73 (2019-07-20 - Rating: 5)

    Great staff solid products if you want a healthy pet..

  • Review 74 (2021-12-24 - Rating: 5)

    Helpful staff and the environment is one of a non-chain big box store.

  • Review 75 (2017-06-27 - Rating: 5)

    These people are a wealth of knowledge and are extremely helpful. Excellent quality products as well.

  • Review 76 (2020-06-13 - Rating: 5)

    Such a nice do-it-yourself doggie bath. Love the fresh bar too,

  • Review 77 (2021-06-12 - Rating: 5)

    Great pet shop, literally has everything, great staff.

  • Review 78 (2020-01-12 - Rating: 5)

    Lovely people who are super helpful and the place has a great selection.

  • Review 79 (2021-06-12 - Rating: 5)

    Good experience awesome.employees, very kind and helpful always

  • Review 80 (2020-05-24 - Rating: 5)

    Extremely helpful and knowledgeable staff. Great choice of products.

  • Review 81 (2021-06-07 - Rating: 5)

    Excellent staff & products!! Very clean! We WILL be back!

  • Review 82 (2022-03-26 - Rating: 5)

    Great place to take our puppies for baths, treats and pet needs.

  • Review 83 (2019-01-28 - Rating: 5)

    Excellent customer service! Great pet food.

  • Review 84 (2024-04-03 - Rating: 5)

    Good coupons

  • Review 85 (2024-09-20 - Rating: 5)

    Great choices

  • Review 86 (2023-05-26 - Rating: 5)

    The staff is super friendly, it’s so clean and they have this really awesome treat display when you walk in! I know my dog loves coming here but so do I 😅

  • Review 87 (2022-04-08 - Rating: 5)

    Great selection of pet food treats, toys and accessories

  • Review 88 (2023-03-01 - Rating: 4)

    I love all the stuff I can get my dog. However, the fish and reptile section is super small. There are no live fish or reptiles here.

  • Review 89 (2020-07-03 - Rating: 5)

    The girls are very Helpful, Knowledgeable and kind to me and my fur babies...

  • Review 90 (2019-09-08 - Rating: 4)

    Has good quality Cat Food and Litter reasonably priced

  • Review 91 (2022-09-23 - Rating: 5)

    Friendly staff, always willing to answer questions & help.

  • Review 92 (2023-10-07 - Rating: 4)

    Love the atmosphere this location has.

  • Review 93 (2022-10-28 - Rating: 5)

    Great staff always and almost always has my cats food in stock the west seneca store does not always have it.

  • Review 94 (2021-05-05 - Rating: 5)

    Smaller store but still a great selection.

  • Review 95 (2022-11-13 - Rating: 5)

    Easy in and out! Friendly and helpful staff!!

  • Review 96 (2021-09-12 - Rating: 5)

    I love this place the staff is very helpful n nice

  • Review 97 (2021-02-28 - Rating: 4)

    Great selection, super friendly service!!

  • Review 98 (2021-02-11 - Rating: 4)

    Ok store, but higher prices compared to competitors!

  • Review 99 (2019-08-27 - Rating: 5)

    Awesome selection and great prices!

  • Review 100 (2021-10-14 - Rating: 4)

    Amazing selection - and deals too!

  • Review 101 (2023-09-09 - Rating: 5)

    Always friendly and helpful!

  • Review 102 (2021-01-02 - Rating: 5)

    Clean, fully stocked, friendly customer service

  • Review 103 (2023-07-05 - Rating: 5)

    Super friendly staff

  • Review 104 (2022-09-30 - Rating: 5)

    Has greatly improved over last few years

  • Review 105 (2019-11-26 - Rating: 5)

    Always have natural foods for my dog

  • Review 106 (2023-10-21 - Rating: 5)

    Great grooming services

  • Review 107 (2023-02-07 - Rating: 5)

    Very friendly knowledgeable staff

  • Review 108 (2019-04-27 - Rating: 5)

    I hage known Julie B. for a while n9w ... I dont trust anyone else with my Dog & Cat dietary needs. Julie is quite simply The Best !!!

  • Review 109 (2019-06-19 - Rating: 5)

    Great selection of the best treats, food, and toys that you cant find anywhere else in store.

  • Review 110 (2021-10-11 - Rating: 5)

    Amazing staff, great products!

  • Review 111 (2022-07-23 - Rating: 5)

    People here are very helpful and the staff .

  • Review 112 (2021-11-17 - Rating: 5)

    The woman who took care of me was very kind and professional. She didn’t rush me at all and went above and beyond in service

  • Review 113 (2021-04-19 - Rating: 5)

    My favorite place to shop for my fur baby

  • Review 114 (2019-10-11 - Rating: 5)

    Its a nice pet store 👍

  • Review 115 (2021-10-05 - Rating: 5)

    Good service. Very helpful

  • Review 116 (2020-08-30 - Rating: 5)

    Very helpful amazing customer service

  • Review 117 (2023-03-12 - Rating: 5)

    The staff is extremely helpful.

  • Review 118 (2020-11-17 - Rating: 5)

    I find everything for my fish and cats here!

  • Review 119 (2020-08-30 - Rating: 5)

    Friendly, caring, and highly professional staff

  • Review 120 (2021-07-10 - Rating: 5)

    Very helpful staff and understanding.

  • Review 121 (2020-03-13 - Rating: 5)

    Excellent small business with amazing customer service

  • Review 122 (2021-03-15 - Rating: 5)

    Great selection, great location!

  • Review 123 (2022-04-05 - Rating: 5)

    Very pleasant staff!

  • Review 124 (2021-12-27 - Rating: 5)

    Well stocked, large variety

  • Review 125 (2023-02-14 - Rating: 5)

    Always friendly staff!

  • Review 126 (2021-05-29 - Rating: 4)

    Nice place good inventory

  • Review 127 (2019-09-22 - Rating: 4)

    Really knowledgeable and friendly staff

  • Review 128 (2019-09-09 - Rating: 5)

    Great local Per Store

  • Review 129 (2019-12-15 - Rating: 5)

    Staff and selection is amazing

  • Review 130 (2022-01-10 - Rating: 5)

    Need GOOD live fish

  • Review 131 (2021-06-11 - Rating: 4)

    Awesome curbside pickup!

  • Review 132 (2019-10-13 - Rating: 5)

    Clean and helpful staff.

  • Review 133 (2023-03-05 - Rating: 5)

    Very informative an helpful

  • Review 134 (2018-12-22 - Rating: 5)

    The owner Julie knows her stuff!!!

  • Review 135 (2021-01-21 - Rating: 5)

    Loved the store!

  • Review 136 (2020-10-10 - Rating: 4)

    Was looking for wet kitten food

  • Review 137 (2021-01-14 - Rating: 5)

    Very clean store

  • Review 138 (2022-12-11 - Rating: 4)

    Quick dog food purchase

  • Review 139 (2019-09-26 - Rating: 4)

    Very helpful staff

  • Review 140 (2022-12-15 - Rating: 4)

    Great

  • Review 141 (2021-01-02 - Rating: 5)

    Every thing you need

  • Review 142 (2022-01-05 - Rating: 4)

    Ni groomers, yet

  • Review 143 (2019-08-18 - Rating: 5)

    Love this place.

  • Review 144 (2019-10-10 - Rating: 5)

    All your healthy pet needs

  • Review 145 (2020-08-09 - Rating: 5)

    Excellent attention!

  • Review 146 (2021-02-06 - Rating: 5)

    Lots of stuff!

  • Review 147 (2021-05-10 - Rating: 4)

    Friendly staff

  • Review 148 (2019-03-04 - Rating: 5)

    Outstanding!

  • Review 149 (2019-09-22 - Rating: 5)

    Helpful staff

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