Pet Supplies Plus Penfield

Photo of Pet Supplies Plus Penfield

Located in Penfield, New York

Address: 2157 Penfield Rd, Penfield, NY 14526, United States

Phone: +1 585-388-1673

Rating: 4.5

Services

  • Kerbside pickup
  • Delivery
  • In-store pick-up
  • In-store shopping
  • On-site services
  • Same-day delivery
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Quick visit
  • Cheques
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Categories

  • Pet groomer
  • Pet supply store
  • Pet store

Photos

Latest Pet Care Services New York

Comments

  • Review 1 (2024-06-27 - Rating: 5)

    Eve did a wonderful job with my dog Apollo. He can be difficult to groom but she did an excellent job and was very kind. Highly recommend!

  • Review 2 (2024-12-23 - Rating: 5)

    I recently adopted a green cheek conure who lived at this store for a year. Cody, the assistant manager, was so kind and helpful. Baby Man (Government Name: Angus) has fit right in and adores my cockatiel. Thank you for keeping him safe.

  • Review 3 (2024-06-27 - Rating: 5)

    Love this pet supply plus. The nice person at the register noticed they had a deal with one of the items I was buying and ran off to pick my car a free toy (that has become one of his favorites now) very kind and caring staff. I can absolutely tell they care for us and our pets like theyre their own. Never had a problem with this pet supply plus unless it was stock issues which is out of their control. Love this place!

  • Review 4 (2022-10-12 - Rating: 5)

    The fish at this pet shop are amazing! They have a great selection of fish. The staff is incredibly knowledgeable and are always happy to help. The fish are always healthy and well-cared for. I highly recommend this pet shop to anyone looking for a great fish experience.Fish are a type of aquatic animal that live in water. They are often cold-blooded, meaning their internal temperature varies based on the temperature of their surroundings. Fish typically have gills that allow them to extract oxygen from the water, which they need in order to live.So long and thanks for all the fish!

  • Review 5 (2023-01-12 - Rating: 5)

    Stopped in with my dog and asked if they could trim her nails. The people in the grooming area were really nice and helpful. They were able to take her right away, so I shopped for a new rubber flying disc (Frisbee). They were very kind to my pet and were able to file the nails too. Will use them again.

  • Review 6 (2024-08-17 - Rating: 4)

    I visit every couple weeks for the dog wash and always purchase a few goodies. I wasnt thrilled when the dog wash price went up recently and decided to try country max....and NOPE, Ill pay more for a clean, functional dog wash at PSP. Their staff seem to change quite a bit but even the new folks have always been kind and helpful.

  • Review 7 (2024-10-13 - Rating: 5)

    This location was very clean! The staff were polite and they had leash hooked up on the floor so my old dog could lay down well being blow-dried with out getting wet like when ge laid in the tub . I will come back

  • Review 8 (2024-07-14 - Rating: 5)

    I took my mini-poodle in for her much needed grooming. Eve was the stylist. She did an incredible job! My dog looks fabulous! Kudos to Eve!

  • Review 9 (2019-12-02 - Rating: 5)

    Pet Supplies Plus in Penfield is a wonderful store. They have a nice selection of toys and food. I bought a male parakeet from them in October. He is a happy, healthy little bird and we adore him. The staff was very friendly and helpful. I would recommend this store to everyone.

  • Review 10 (2024-01-28 - Rating: 5)

    Unfortunately, I didnt get names but a young man stocking shelves helped me find good cat food to try for GI issues. I didnt even have to go looking for help, he approached me. The young man at the register (arm in a sling) is always so nice when I come in. I usually find what I need and everyone is both nice and knowledgeable.

  • Review 11 (2022-09-22 - Rating: 5)

    My sleepy girl Dez after getting groomed by Erica!!! She has been doing my girl for a few times now and she has been awesome with me as a pet parent telling me everything she did to her and does an awesome job with my girl!!!!! Dez has a rough time with her paws getting done and her nails done and I have no issues when Erica grooms her!!!! If I can recommend any one there to get there dog groomed it would be her!!! Thanks Erica so much for everything!!!!!

  • Review 12 (2024-03-22 - Rating: 5)

    Had both my dogs (Shih tzu and Shih tzu mix) come in for a full service groom with Vanessa and she was amazing! She was very understanding and when I couldn’t get ahold of my vet to prove my dogs had their rabies shots she let me reschedule an hour later with no charge or hassle. She truly did a wonderful job!

  • Review 13 (2024-05-07 - Rating: 5)

    Eve was the groomer for my dog Ty and did an excellent job. The staff is friendly and helpful. Will be returning for services and products!

  • Review 14 (2024-12-23 - Rating: 5)

    10 stars

  • Review 15 (2024-06-21 - Rating: 5)

    Thanks to the staff for all the help you consistently give to me each time I visit your store.

  • Review 16 (2023-06-23 - Rating: 4)

    For pet store, its a good place to go. They had the Seresto collars that we needed for our dogs. They also provided us the current discounts without us having to use an app or a flyer or anything which was very much appreciated.

  • Review 17 (2020-12-22 - Rating: 5)

    Stopped in to find some things for my daughters dog..Got some treats,body harness and a scarf..Staff is very helpful..

  • Review 18 (2023-09-06 - Rating: 5)

    Pet Supply of Penfield,NY gets my 5 🌟 Review because it is such a pleasant experienceW just the right amount ofPositive assistance! Really can Make Your Day! Specials & Discounts abound w their Rewards Program..dont forget to add your phone number @ checkout for all the price breaks!

  • Review 19 (2022-05-24 - Rating: 5)

    My Golden has a sensitivity to Chicken, and has a sensitive stomach, The vet said to try Purina Pro Plan sensitive skin and stomach, well all the stores are out. Coming in and explaining my situation they immediately showed me my options. Totally honest and said I can sell you the most expensive stuff buy there is a brand that is better, limited ingredients and absolutely no chicken... I got it and my dog loves it and no issues...

  • Review 20 (2021-01-12 - Rating: 4)

    Would have given 5 stars, dogwash was under construction last time I went.Other than that, I havent had any complaints. One of the cashiers can be kind of chatty.... she really likes my dog.Everyone is usually very helpful, and (obviously) my dog loves visiting. 😊

  • Review 21 (2023-11-20 - Rating: 5)

    My first time there at the pet store. I was very happy with the service and very pleasant. The girl was at the cashier. Thank you.Bill l

  • Review 22 (2018-10-06 - Rating: 5)

    Love coming here!! The first night we got our puppy, one of the staff members educated us on all of our options for food and treats. He told us what to look for and what to avoid. It was nice to work with someone that clearly knows what theyre talking about, especially being a new pet owner. Thank you!

  • Review 23 (2018-04-06 - Rating: 4)

    Stopped by to get some fish for our new aquarium. Had a nice guy who was very knowledgeable and helpful . Eager to educate my 6 and 11 year old kids about the fish. Wish they had more fish choices and better lighting in the tanks to see the fishes true colors. Will be back!

  • Review 24 (2024-07-02 - Rating: 4)

    Friendly staff, clean stores, shelves always stocked.

  • Review 25 (2021-03-25 - Rating: 5)

    Great store, helpful employees. Lots of good stuff.

  • Review 26 (2021-07-18 - Rating: 5)

    Excellent product selections and knowledgeable staff. Customer friendly and reasonable prices. Fun place to shop with and for your pet. Pet friendly, can bring your dog along to shop with you. Highly recommended, and will certainly be a repeat customer!

  • Review 27 (2016-12-18 - Rating: 5)

    Very helpful and welcoming staff. I always purchase my dog and cat food from them. They also have a great bath area for dogs. Buy the special card and pay $5 a bath. The fee includes different shampoos, conditioners and as long as you need to wash and dry. And the best part is I dont have dog hair and wet dog all over our home.

  • Review 28 (2019-07-25 - Rating: 5)

    Milo and I have been going to this store for a couple of years now. We have never had anything but the upmost professional service. Milo has fallen in Love with Courtney and she is the only person to trim his nails. Absolutely love the store and the whole staff. Very knowledgeable and always a smile. Thank You All.......Bill and Milo

  • Review 29 (2019-01-30 - Rating: 5)

    I just moved to Rochester after being in Colorado for 30+ years. Needed some Cat food for the best cat in the world and Pet Supply Plus had the product that I wanted. It was $5 cheaper than in Denver and the guys in the store helped me twice with items that I needed. I will be back and I really appreciated the attention.

  • Review 30 (2023-06-27 - Rating: 5)

    The employees went out of their way to help me find a food for my fussy dog who has decided she doesnt like her food anymore. She gave me good advice and Im trying your brand of canned dog food.

  • Review 31 (2024-09-07 - Rating: 5)

    Super clean and friendly staff!

  • Review 32 (2022-04-29 - Rating: 5)

    The staff are all very friendly and helpful. If you sign up for their mailers, they send good coupons from time to time. They also have a good selection of dog food and treats.

  • Review 33 (2019-11-05 - Rating: 5)

    Got a beta fish here about a year ago. They told me he had a cleft pallet so he had a pretty slim chance of surviving. A year later Jose is swimming around and I’ve even taught him a few tricks! Thank you Pet Supplies Plus for the great advice on how to care for him and for the fish with the biggest attitude you may ever see!! My beautiful pink beta fish and I thank you!

  • Review 34 (2021-06-20 - Rating: 5)

    Friendly and knowledgeable staff. Micheala was very helpful in finding just the right chew toy for my aggressive chewer. I was able to bring home a toy that has not been destroyed yet.

  • Review 35 (2017-07-18 - Rating: 5)

    Ben knows his fish! He answered every dumb question I had and suggested some online communities if I ever had any more questions. He definitely made us returning customers and I look forward to asking more questions if I ever have any. I felt like the staff knew what they were talking about, but were quick to say when they didnt know something (which I really appreciate).

  • Review 36 (2023-08-08 - Rating: 5)

    Purchased my 25 lb bag of dog food and picked it up curbside. The girl who brought it out was friendly and quick! It was quick and easy!

  • Review 37 (2017-12-19 - Rating: 4)

    We have a few hamsters and they really like the bulk food here. Lots of options would have been 5 stars but the bulk section seems out often. Friendly staff. Nice place.

  • Review 38 (2023-04-05 - Rating: 5)

    Everyone is always so friendly my puppy loves going there... He gets boiled in treats and they have great products for great prices

  • Review 39 (2019-01-19 - Rating: 5)

    Compliments to the Sales Staff! Had a small complaint about a product. Didnt expect anything, just wanted to let them know BUT they gave me a big discount on my current purchase. Very nice.

  • Review 40 (2024-03-23 - Rating: 5)

    We are so happy with are grooming today daisy are dog loved the groomer thank you

  • Review 41 (2021-05-13 - Rating: 5)

    The women that groomed dog, did THE WORKS on him, everything grooming intails, from head to tail👀😁 ... He went in looking like a golden retriever, a coat of hair layered thick long and girly and he came out actually looking like the chocolate lab hes supposed to be lol.... Hes 8 years old so somewhat elderly, and arthritic, they were very gentle on him did a wonderful job he came out smelling great and looking 20 lb lighter nails trimmed and all were the cutest bandana! The cost came to $63 and some change i recall! Meanwhile the amount of work she did on him I honest to God anticipated it to be nearly 300 LOL she spent 3 hours on him did a beautiful job the price was magnificent. I will forever go there!!! Beyond impressed and satisfied!!! Lets just say both my dog and myself had wagging tails on our way out the door! Worth EVERY CENT! We were, BEYOND IMPRESSED.!Oh! And did I mention, same day appointment?!?!😮🎉💯❣️

  • Review 42 (2022-06-07 - Rating: 5)

    Friendly helpful staff, knowledgeable and though our dog only had his nails done the groomer was great! Store was pretty clean too!

  • Review 43 (2017-12-26 - Rating: 5)

    Great experience washing our dog ourselves. Staff was very helpful. Even had her nails trimmed by Courtney. Great job. We will be back!

  • Review 44 (2021-03-08 - Rating: 5)

    Love this store! They had a great sale on some wet food I was looking at, and the cashier was awesome and signed me up for their rewards program.

  • Review 45 (2020-07-02 - Rating: 5)

    I love PPS overall, I dont have much to complain about. I absolutely love that they have the do it yourself dog wash, its perfect for when my dogs get muddy and I dont want to clean up the aftermath of my bathroom when I bathe muddy dogs.

  • Review 46 (2019-08-04 - Rating: 5)

    Always a pleasure! Friendly staff, clean all around, clean bathrooms, animals are well cared for. We came for a bath, we love the 5 for $25 card!!

  • Review 47 (2022-11-06 - Rating: 5)

    The staff is always friendly when your there and if you need help they are knowledgeable and always giving a great suggestion if you arent sure what your wanting for your dog or cat

  • Review 48 (2024-02-19 - Rating: 5)

    I’ve used this store for ages because it’s right around the corner from me. We had a family member unexpectedly go into the hospital, & in the chaos, we ran out of dog food. I placed a curbside order to be able to grab on my way home, but due to some unexpected updates at the hospital, I left later than planned. I was crossing my fingers I could make it prior to 6:00 to avoid having to go to a different pet store in Victor for our dogs food. I ended up arriving at the store right at 5:59. (Closing at 6:00). I absolutely *hated* being that person, but it had been a rough week. I didn’t grab a name, but the younger guy working was so kind and compassionate bringing my order out to me right at 6:00. I apologized up and down for being that person, and he was so kind. Having worked retail prior, I know how much you want to close up right on time. This week just got the best of us, and having such a friendly face after a tough day was much appreciated. If you can find out who was locking up at 6:00, please thank him for me! I didn’t want to go into all the details with him, but his kindness was the highlight of a very rough week.

  • Review 49 (2018-08-16 - Rating: 5)

    Very friendly staff willing to help in any way. Lots of money saving ways to shop at this location as well as coupons they send out regularly.

  • Review 50 (2024-05-04 - Rating: 5)

    Some good deals on a large selection of petrol supplies

  • Review 51 (2024-01-29 - Rating: 5)

    I like it because its clean, friendly, reasonable & your in and out

  • Review 52 (2017-03-01 - Rating: 5)

    The staff is helpful & know what theyre doing. Excellent returns policy. Good prices, selections & customer loyalty program!

  • Review 53 (2022-11-30 - Rating: 5)

    Friendly staff and great prices! They always have what we need for our cat, rabbit and fish!

  • Review 54 (2023-12-09 - Rating: 5)

    During a recent visit at Pet supplies plus I found the employees extremely friendly and helpful.

  • Review 55 (2022-06-17 - Rating: 5)

    I get a specific cat food and I can only find it here. Amazon has it but its higher priced and takes a week to get. Good store!

  • Review 56 (2019-11-21 - Rating: 5)

    Always fantastic service, products, friendly employees! Prices are great & they price match and have coupons & email/text specials!

  • Review 57 (2018-11-19 - Rating: 5)

    We love this store! With four cats we visit weekly. The staff is always friendly and the shelves of cat food are always well stocked.

  • Review 58 (2018-10-01 - Rating: 5)

    Always friendly and helpful. I have a bearded dragon,two cats and I take care of outside birds as a hobby. I can always find what I need here.

  • Review 59 (2018-08-31 - Rating: 5)

    Clerks there are very knowledgeble & courteous. Always there to help you if you need the help. Establishment is always clean the dog food I need is always in stock.

  • Review 60 (2019-04-12 - Rating: 5)

    The employees are friendly and helpful. My dog hates having his nails cut and they will cut them for me. I prefer it to bigger stores.

  • Review 61 (2019-04-17 - Rating: 5)

    Adorable animals, great service, great prices!

  • Review 62 (2022-12-09 - Rating: 5)

    So much stuff!Reasonably priced. Friendly, helpful staff. Easy parking.

  • Review 63 (2017-06-10 - Rating: 5)

    Great group of employees, really nice and very knowledgeable. Excellent selection, always a pleasure to shop here

  • Review 64 (2020-09-23 - Rating: 4)

    Friendly and Fun Staff, prices are decent. Too much grain free food, thats not great for dogs or cats.

  • Review 65 (2022-08-03 - Rating: 5)

    Everyone who works here is very helpful and passionate about animals and has great knowledge on the perfect products for your pets

  • Review 66 (2017-05-24 - Rating: 5)

    Staff is always amazing and they usually have a great selection of items, and if they dont they will usually help you find it. They also host lots of adoption events.

  • Review 67 (2020-06-17 - Rating: 5)

    Very friendly and helpful, and the only retail source of the brand of cat food we were looking for.

  • Review 68 (2021-11-05 - Rating: 4)

    They have nice looking fish that so far have survived in my tank, last week purchased

  • Review 69 (2020-04-12 - Rating: 5)

    Cashiers here are so friendly. Nick is always very knowledgeable and friendly. My dog loves coming here.

  • Review 70 (2019-11-06 - Rating: 5)

    Staff is always very helpful and courteous. I choose this place over the larger retail pet stores every time.

  • Review 71 (2022-09-24 - Rating: 5)

    Get all my pet supplies here and they price match. Customer service is the best.

  • Review 72 (2023-11-05 - Rating: 5)

    Went to the Penfield store for dog grooming they were excellent!!

  • Review 73 (2019-05-20 - Rating: 5)

    Great service. Both employees had wonderful beards. Good guys! Excellent work ethic!

  • Review 74 (2019-06-11 - Rating: 5)

    Clean and friendly store and usually have great sales. I love that I can grab a bag and full it with my bird seed of choice

  • Review 75 (2020-01-30 - Rating: 5)

    My sisters dog had a broken nail and they took care of it on the spot with much care. Great , caring, well trained staff...I recommend to anyone

  • Review 76 (2023-06-28 - Rating: 5)

    If you need to get things for your fur-baby(s). Pet Supplies Plus Penfield is the place to go.

  • Review 77 (2022-10-15 - Rating: 5)

    The employees are very warm and welcoming - makes for a very nice shopping experience.

  • Review 78 (2020-08-30 - Rating: 5)

    But the staff is always helpful. my dog Elsa had a good visit thank you guys for everything that you do always a pleasure🙂👍

  • Review 79 (2019-04-19 - Rating: 5)

    Great place, staff is very helpful and knowledge able. Friendly place, has almost everything you might need for pets.

  • Review 80 (2022-03-31 - Rating: 5)

    Wide variety of products for dogs and cats. Washing station for dogs, if youre crazy enough cats also. Staff is very friendly.

  • Review 81 (2019-05-23 - Rating: 5)

    Great prices for bulk pet food. Got parakeet seeds, treats and Millet in bulk for a fraction of the other pet stores prices

  • Review 82 (2019-06-13 - Rating: 5)

    Super friendly staff very helpful. Organized clean place with reasonable prices.

  • Review 83 (2021-04-11 - Rating: 5)

    Friendly bunch of people with a good selection of items. Everything seems fairly priced as well.

  • Review 84 (2021-12-27 - Rating: 5)

    Great variety and great service.they are experienced which is helpful. Coupons are good.

  • Review 85 (2017-12-19 - Rating: 4)

    Very friendly and helpful staff. My puppy loves to go shopping here.

  • Review 86 (2017-09-22 - Rating: 5)

    They always have good sales and coupons. Staff is always super friendly and helpful!

  • Review 87 (2019-02-06 - Rating: 5)

    Largest variety of pet food in the area. Friendly, knowledgeable staff who can answer your questions. Recommend highly.

  • Review 88 (2019-04-05 - Rating: 5)

    Seresto flea collars work great!

  • Review 89 (2015-01-31 - Rating: 5)

    They have some good deals on Nutro Natural from time to time. Always have stuff on sale. Good prices

  • Review 90 (2018-12-30 - Rating: 5)

    Great friendly customer service

  • Review 91 (2022-06-19 - Rating: 5)

    I come here often and the staff is always nice and welcoming.

  • Review 92 (2021-11-18 - Rating: 4)

    Always friendly workers and they have a large variety of pet food

  • Review 93 (2019-07-24 - Rating: 5)

    A great place that has everything you need for your pets! Very friendly staff too!

  • Review 94 (2018-01-05 - Rating: 5)

    Great deals, fun staff, great place to take my dog on rainy days.

  • Review 95 (2019-05-14 - Rating: 4)

    Friendly service, always have what I need for my pets in stock.

  • Review 96 (2020-08-29 - Rating: 4)

    Very nice employees and excellent selection for all animals.

  • Review 97 (2024-01-11 - Rating: 5)

    Always friendly knowledgeable service. Good selection.

  • Review 98 (2019-07-14 - Rating: 5)

    Got everything i needed for my new pup in one trip, everyone there was very helpful

  • Review 99 (2020-01-12 - Rating: 4)

    Convenient for quick needs and able to look around and check out the merchandise. Didnt find the item I wanted, though.

  • Review 100 (2022-03-10 - Rating: 5)

    Friendly and helpful staff!

  • Review 101 (2019-11-16 - Rating: 5)

    Best petstore! Great friendly helpful staff! Highly recommend!

  • Review 102 (2022-01-09 - Rating: 5)

    Must have a great management in this store because all employees are perfect!😁

  • Review 103 (2019-07-10 - Rating: 5)

    Got excellent advice on a good food for my little old lady picky eater...she loves the new food (freshpet)

  • Review 104 (2018-06-26 - Rating: 5)

    Awesome customer service and fair price matching. My go to store.

  • Review 105 (2019-11-02 - Rating: 5)

    The animals have wonderful temperaments and the staff is incredibly knowledgeable! Wonderful place.

  • Review 106 (2023-03-16 - Rating: 5)

    Excellent shop. Best of the big names

  • Review 107 (2019-06-23 - Rating: 5)

    Nice price matching policy, great selection, and friendly service!

  • Review 108 (2022-03-26 - Rating: 5)

    They did a great job on my Cosmo nails

  • Review 109 (2021-07-31 - Rating: 5)

    Nice clean store. Pet friendly. Always have what I need .

  • Review 110 (2017-08-10 - Rating: 5)

    Best pet store ever! Great people and products

  • Review 111 (2018-09-05 - Rating: 5)

    Staff is very helpful and knowledgeable. Good sales.

  • Review 112 (2023-02-08 - Rating: 5)

    THEY HAVE EVERYTHING I WAS LOOKING FOR AT A GOOD PRICE

  • Review 113 (2019-09-25 - Rating: 5)

    Always a friendly greeting and staff really like animals.

  • Review 114 (2019-06-20 - Rating: 5)

    My favorite pet store💜 Everyone is so helpful!

  • Review 115 (2019-01-02 - Rating: 4)

    Knowledgeable staff. Good selection. Good price matching.

  • Review 116 (2018-09-14 - Rating: 5)

    Nick is cool and helpful in the Penfield store way to go team

  • Review 117 (2023-06-10 - Rating: 5)

    My dog Khofo got his nails trimmed today and the woman working did an amazing job!! He’s a German Shepard and she was so nurturing and showed him lots of love!

  • Review 118 (2022-04-09 - Rating: 5)

    They Allways have a treat ready for 4 legged clients.

  • Review 119 (2021-11-14 - Rating: 4)

    Solid store. Got better after merging with pet super saver

  • Review 120 (2016-06-13 - Rating: 5)

    Friendly staff. The guy that helped me was great and answered all of my questions.

  • Review 121 (2021-06-17 - Rating: 5)

    Associates was very helpful and found the crate I was looking for

  • Review 122 (2018-09-19 - Rating: 5)

    Outstanding selection and prices for car food and supplies.

  • Review 123 (2024-06-25 - Rating: 5)

    I love Pet Supplies Plus in Penfield! The staff are always friendly, personable, knowledgeable, and helpful, as long as PSP is around I wont shop anywhere else

  • Review 124 (2019-02-10 - Rating: 5)

    Had to get nails done so friendly service

  • Review 125 (2017-06-20 - Rating: 5)

    It was fun watching Dogs being shampooed, the staff are great.

  • Review 126 (2021-08-09 - Rating: 5)

    Great store and very helpful employees

  • Review 127 (2023-02-19 - Rating: 5)

    Good selection, friendly staff.

  • Review 128 (2019-04-22 - Rating: 4)

    Pretty Good, staff there were nice to us

  • Review 129 (2022-02-18 - Rating: 5)

    Extremely convenient. Easy to get in and out of. Sometimes you can catch some great sales, and deals on near expired treats and foods. Great customer service, rare commodity these days.

  • Review 130 (2021-08-04 - Rating: 5)

    Erica groomed my dog Leo and took great care of him. He’s 11 years old and this is probably his best haircut ever! Took extra care to clean his ears really well and take out a few mattes he had. Great job!

  • Review 131 (2019-02-12 - Rating: 4)

    Was able to purchase pet products grown and manufactured in USA.

  • Review 132 (2024-02-15 - Rating: 5)

    Very helpfull staff.

  • Review 133 (2018-04-11 - Rating: 5)

    Very friendly staff that care about the people and pets they service.

  • Review 134 (2021-11-01 - Rating: 4)

    Friendly staff but stock tends to run low

  • Review 135 (2021-08-04 - Rating: 5)

    We have several types of pets so going here is a convenient 1 stop for the things we need. We always have helpful employees who always know what we need. The store is clean and organized and product is easy to find.

  • Review 136 (2017-01-25 - Rating: 5)

    Awesome pet store, some very cool fish

  • Review 137 (2022-08-20 - Rating: 5)

    Staff always goes above and beyond! My dog suffers from IVDD (which is a spinal issue) Erika (groomer) always takes the BEST care with him. ❤

  • Review 138 (2021-04-17 - Rating: 5)

    Great staff and selection of products.

  • Review 139 (2017-12-06 - Rating: 5)

    Great sales and coupons with store card!

  • Review 140 (2022-06-14 - Rating: 5)

    Nice place with lots of variety in cat and dog products with a small selection for other pets. Employees are amazing. I hope they make at least $15 an hour.

  • Review 141 (2023-08-10 - Rating: 5)

    Good job with both dogs!

  • Review 142 (2020-10-13 - Rating: 5)

    Carly was great. She helped me find a harness for my English Bulldog. She was patient while we tried three different styles to get the best fit.

  • Review 143 (2019-10-09 - Rating: 5)

    Very knowledgeable staff always very helpful

  • Review 144 (2020-07-03 - Rating: 4)

    The workers are always very kind and the store is very clean.

  • Review 145 (2022-04-23 - Rating: 5)

    Very knowledgeable staff! Pointed us in the right direction of our pets needs!

  • Review 146 (2019-02-03 - Rating: 5)

    Always genuine and knowledgeable staff and service

  • Review 147 (2022-06-01 - Rating: 5)

    Love the dog bath access with plenty of towels available.

  • Review 148 (2021-09-03 - Rating: 4)

    Sweet caring people. Do need to increase knowledge in care of animals.

  • Review 149 (2021-10-22 - Rating: 5)

    Had a much better supply than my home store.

  • Review 150 (2020-01-04 - Rating: 5)

    Convenient, carries all items we need.

  • Review 151 (2018-10-03 - Rating: 5)

    Great organization, the Wegmans of pet stores

  • Review 152 (2018-10-30 - Rating: 5)

    Get our cat food there! She gets only the best!

  • Review 153 (2020-12-17 - Rating: 4)

    Friendly and courteous staff, very knowledgeable and they usually have or are able to order if its not in stock

  • Review 154 (2020-07-08 - Rating: 5)

    Clean, well stocked, terrific variety.

  • Review 155 (2020-07-25 - Rating: 4)

    Best experience at Pet Supplies Plus PENFIELD!

  • Review 156 (2019-06-11 - Rating: 4)

    Good deals, store was a bit disorganized

  • Review 157 (2017-01-12 - Rating: 5)

    Excellent pet shop with a wide selection of food and toys. Make sure you sign up for the email list, they send great coupons!

  • Review 158 (2018-11-13 - Rating: 4)

    They had what I needed in stock. The staff was helpful. I was able to get in and out quickly.

  • Review 159 (2018-12-15 - Rating: 5)

    Great selection and full service dog washing stations. Sometimes my dog accidentally helps herself in the bulk isle. 4000 treats at nose level.... Not my fault lol

  • Review 160 (2020-12-15 - Rating: 5)

    Super nice and helpful, my dudes.

  • Review 161 (2022-04-12 - Rating: 5)

    Great selection....friendly staff!

  • Review 162 (2020-05-03 - Rating: 5)

    Everyone here is nice, I prefer going here versus petco or petsmart. Service is more prompt and they staff enough employees.

  • Review 163 (2019-02-10 - Rating: 5)

    Great pet store with low prices. And they give us military veterans a discount. Thank You Pet Supplies Plus for the Respect.

  • Review 164 (2019-03-27 - Rating: 5)

    Pet Supplies Plus staff is very knowledgeable and friendly. Great atmosphere and pet products at a reasonable price.

  • Review 165 (2019-09-12 - Rating: 5)

    Friendly, helpful staff. Have all my pet needs.

  • Review 166 (2019-01-03 - Rating: 5)

    Helpful staff! Good prices!

  • Review 167 (2022-11-12 - Rating: 5)

    Love pet supplies plus!

  • Review 168 (2019-02-24 - Rating: 5)

    Friendly staff. Always willing to help.

  • Review 169 (2021-08-07 - Rating: 4)

    Great customer service. However didnt have what I was looking for.

  • Review 170 (2017-11-26 - Rating: 4)

    Great place to wash your dogs during the winter. Staff is really friendly as well

  • Review 171 (2018-09-29 - Rating: 5)

    Nicest people that work here. They’re very helpful.

  • Review 172 (2018-12-13 - Rating: 5)

    Extremely friendly and helpful staff

  • Review 173 (2018-05-02 - Rating: 4)

    Good selection and great staff. No vet on staff and therefore no prescription meds or medicated food.

  • Review 174 (2019-07-25 - Rating: 5)

    Great place to get my dog food

  • Review 175 (2018-06-14 - Rating: 5)

    Friendly Very helpful staff. Good Value

  • Review 176 (2018-04-20 - Rating: 4)

    Sign up for coupons..nice that they make them available!

  • Review 177 (2023-03-17 - Rating: 5)

    Always helpful and knowledgeable!

  • Review 178 (2019-06-18 - Rating: 4)

    Friendly staff. Fair prices.

  • Review 179 (2020-09-08 - Rating: 5)

    Found just what my wife asked me to pick up!!

  • Review 180 (2020-10-27 - Rating: 4)

    Outstanding. They went out of their way to locate my dogs favorite soccer ball in another store!

  • Review 181 (2022-01-15 - Rating: 5)

    Great selection of beta fish

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