Petco Grooming

Located in Rochester, New York

Address: 3200 Monroe Ave, Rochester, NY 14618, United States

Phone: +1 585-385-6850

Rating: 4.6

Services

On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest Pet Care Services New York

Comments

Review 1 (2024-06-02 - Rating: 5)
Were so happy that groomers have returned to PETCO Pittsford, NY. We are lucky to have Sierra for our dogs grooming needs. Sierra is patient with our 2 year old, high energy Lab, Norm. She is professional and does an outstanding, thorough job! We are lucky to work with Sierra!

Review 2 (2024-07-07 - Rating: 5)
This Petco location does a wonderful job with our pup. Sierra is our groomer. We are contacted via text for appt confirmation, reminder and when pup needs to be picked up and a response given immediately if a question asked. They are patient and understanding. Our pup’s first time there she got a little anxious/whiny when ready for pickup. I was apprehensive to leave her; Sierra reassured me and gave an estimated timeframe that accurate. Pup was well taken care of…from dropoff, through grooming and pickup…she was happy to grab snacks after. The second time was great as well! The team is pleasant, attentive and friendly. My questions were answered and information given on another possible service without being pushy. The grooming area from what I saw was clean including the store as I went into the store to search and staff available/knowledgeable to assist in finding or if need be, to order items.We will be returning!

Review 3 (2024-09-09 - Rating: 5)
I drive 45 minutes to get to this spot and it is more than worth it. Every single groomer has a great attitude and clearly love their furry customers!

Review 4 (2024-03-12 - Rating: 5)
Jessica was great! His bath was excellent and hair cut was perfectly done. This was the best hair cut he has ever received. I will definitely be switching to Petco for grooming our dog! Kim d.

Review 5 (2024-03-03 - Rating: 5)
We have had the best experiences bringing our girl here. They are patient with her and understanding of her breeds needs. She leaps out of the car as soon as we pull up, so I know shes in good hands!

Review 6 (2024-09-02 - Rating: 5)
This is my second time taking my dog JoJo for his grooming needs and the techs there are very friendly and kind I will let friends and family know the best place to go is Petco for grooming needs.

Review 7 (2021-11-30 - Rating: 5)
This was our Sages first grooming experience. As he is quite a small breed and very young, we were concerned. But as soon as we talked to Sarah, we felt that Sage was in safe and good hands. She was very professional, friendly, compassionate and very caring. She did a great job and took care of our anxious Sage. I hope that the management of Petco realizes that she is a valuable asset to their organization. We have booked our next appointment with Sarah so that Sage gets to know her and be comfortable with her.

Review 8 (2021-03-31 - Rating: 5)
Sarah J is the best groomer weve ever used! She listens and provides the services we want. Her love for my dog is so evident - I trust her to take total care of my pooch! Trust in the groomer caring for my dog is first...getting a great haircut is a close second! She provides both!

Review 9 (2023-12-18 - Rating: 4)
My dog came home fancy and happy. He is a large boy with short hair. I bathe him myself, but I am very uncomfortable caring for his nails and glands. The groomer took the time to explain his toes have really long quicks. Im sure I would have hurt my sweet boy if I tried. I will definitely be back to this location.

Review 10 (2020-02-22 - Rating: 5)
Jessica at the Pittsford Petco is the best groomer. She is masterful with my dog. Love her! My dog has a history of not being the most calm during the grooming process but she is masterful. My dog is calm and collected around her. She really takers her time and my dog has come to love and trust her. She always makes him look his best. Thank you Jessica!!!❤️❤️❤️

Review 11 (2021-01-10 - Rating: 5)
Great customer service and cut. They listened to exactly what I wanted. My normal groomer is busy and books a month out but my dog needed service as soon as possible so I decided to try Petco, without the highest expectations since it is a chain. I was pleasantly surprised at the experience and customization.

Review 12 (2020-02-20 - Rating: 5)
I’m a frequent client of Pittsford Monroe Ave location and that is because I receive consistent outstanding service. The groomers are professional and kind. The grooming service is great with overall high quality results. And on this occasion Misty was able to squeeze my appointment in although she was already booked. Excellent customer service!

Review 13 (2021-04-12 - Rating: 5)
Angela, the groomer, was patient and kind. This was our puppys first grooming session and he is a barker because he is afraid of everything. She was knowledgeable, gave him a good haircut and he seemed very at ease with her.

Review 14 (2020-09-04 - Rating: 5)
My Bella looks amazing. I took her 8 months ago to a Petco and they refused to groom her saying she was too matted. But the team at Petco Pittsford took there time and my baby looks like my baby again. Thank you for all that you do 5 stars to you

Review 15 (2019-10-20 - Rating: 5)
Very satisfied with the grooming service and customer service! Everyone was so nice and caring and my dog looks great! I will definitely bring him back for all his grooming needs! Thank you Petco Grooming employees!

Review 16 (2020-06-16 - Rating: 5)
Sarah is gentle and skilled with my older dog. Grooming is hard for him as his hind legs are weaker than they used to be. Sarah took her time with him, and he is very comfortable with her.

Review 17 (2024-08-14 - Rating: 5)
I went to purchase eukanuba food for my shih tzu but they actually just stopped restocking it. Luckily they guided me to some other foods they had available and I chose science diet. They said I could try it out and if my dog didn’t like it I could return it in 60 days. My dog ended up loving it but the satisfaction guarantee means I’ll pay a dollar or two more just to make sure.

Review 18 (2024-02-25 - Rating: 5)
The two groomers are great and they are always thought and caring with Ginny ! And Ginny likes them.

Review 19 (2023-02-16 - Rating: 5)
The groomer is so nice! My dog was too scared to do the nail trim but the groomer was so patient and friendly. Thank you!

Review 20 (2020-03-20 - Rating: 5)
I love how Jess treats my elderly dog, with patience and care for his well-being in the salon. She is very sensitive to his needs and when he gets stressed.

Review 21 (2024-01-22 - Rating: 5)
The groomers are friendly and my dog was clean and happy when I picked her up.

Review 22 (2020-02-29 - Rating: 5)
The stylist is very good with my dog. She took her time and her outcome is perfection in the even cutting all around. Thank you.

Review 23 (2019-12-31 - Rating: 5)
Petco was extremely accommodating and fit bmo in for a groom and wash before the weekend. I’m so appreciative of that. They did a great job with Bmo and he looked and smelled great! Thank you!

Review 24 (2020-06-29 - Rating: 4)
Our appt was for 1:00 . We arrived 5 minutes early, however, Daisys grooming lasted to 4:10 p.m. That is entirely too long. If it happens again we will be forced to go elsewhere.

Review 25 (2019-12-10 - Rating: 5)
They take excellent care of my dog. She always looks good and she’s happy to arrive and happy when I pick her up.

Review 26 (2024-02-22 - Rating: 5)
Staff is friendly and personable. Alexis did a great job!

Review 27 (2021-02-18 - Rating: 5)
Its always a pleasure bringing for us go to the groomers at Petco Pittsford the ladies always so nice and friendly and Roscoe loves his experience

Review 28 (2019-10-24 - Rating: 5)
I AM VERY HAPPY WITH THE GIRLS THAT WORK THERE...JESSICA CHECKED ME IN AND WAS AWESOME WITH MY PUP ..RILEY...HAYLEY GROOMED HIM AND DID A GREAT JOB...VERY HAPPY THE WAY HE LOOKS....I FEEL GOOD LEAVING RILEY WITH THEM.

Review 29 (2021-07-12 - Rating: 5)
All of the stylists in the grooming salon are excellent! They truly love animals and what they do.

Review 30 (2021-03-01 - Rating: 5)
Staff were super first time for me and my new rescue Tobey he is so lovely and staff had him calm what a great experience

Review 31 (2021-09-12 - Rating: 5)
Friendly and knowledgeable staff. On time. Cared well for our Siegfried. Competent work and good result.

Review 32 (2024-02-23 - Rating: 5)
Excellent job on my puppy’s nails! Very pleased with the care, kindness and expertise. Highly recommend

Review 33 (2019-12-21 - Rating: 5)
Sarah always does a great job and our dogs love her!

Review 34 (2020-07-02 - Rating: 5)
Your staff fit me into an earlier slot than they first thought might be available, and then went out of their way to allow a reschedule when circumstances resulted in the salon needing to change things.

Review 35 (2021-03-17 - Rating: 5)
Great communication with the groomers. they take good care of our dogs.

Review 36 (2020-02-10 - Rating: 5)
The groomers are really friendly and are super patient with my anxious dog!

Review 37 (2020-11-25 - Rating: 5)
Sarah is very kind and gentle with my dog, Miso. I appreciate it very much.

Review 38 (2021-08-22 - Rating: 4)
Went here for puppy training, like it so far! Trainers are very helpful!

Review 39 (2019-10-29 - Rating: 5)
Jessica is an absolutely wonderful with our dogs. She is so positive, calm and truly cares about their well-being. My one dog is a rescue and is very shy but she totally trusts Jess. My other dog is older and needs some special attention and Jess is very caring with her. Sarah, Justina and Hayley have groomed my girls as well in the past and they are all wonderful too. A great team - very compassionate and great customer service!

Review 40 (2023-11-21 - Rating: 5)
The groomer did a good job!

Review 41 (2020-07-04 - Rating: 5)
My dog, Gracie, was very well taken care by Sarah at the grooming station. I also liked the fact that as soon as I made the appointment I received a text message confirming it.

Review 42 (2021-04-14 - Rating: 5)
Sarah is fantastic with my pug! Before I went to Sarah my dog was awful about taking a bath and getting her nails cut but Sarah does such a good job shes not nearly as stressed about it anymore.

Review 43 (2020-06-24 - Rating: 5)
Very nice groomer. Did a great job.

Review 44 (2020-01-29 - Rating: 5)
Jessica was extremely knowledgeable and caring - our puppy was completely at ease.

Review 45 (2020-03-12 - Rating: 5)
They did an excellent job and were reasonably priced, Friendly staff.

Review 46 (2019-10-22 - Rating: 5)
Operators were very pleasant and helpful. Noticed possible future problems.

Review 47 (2020-10-01 - Rating: 5)
Great service, friendly groomers!

Review 48 (2019-12-28 - Rating: 5)
They do a great job making our very furry golden retriever look fluffy and neat, and they are very patient with her as she is a bit timid and anxious.