Shop City Animal Hospital

Located in Syracuse, New York

Address: 105 Shop City Plaza, Syracuse, NY 13206, United States

Phone: +1 315-433-1155

Rating: 4.2

Services

Wheelchair-accessible car park
Wheelchair-accessible toilet
Gender-neutral toilets
Toilets
Appointments recommended

Photos

Latest Pet Care Services New York

Comments

Review 1 (2024-12-08 - Rating: 5)
The office staff, vet techs, and doctors are so amazing! They are kind, compassionate, helpful, knowledgeable, and communicate well! Were so happy to have found them! 😃 💕

Review 2 (2020-02-25 - Rating: 5)
I had a wonderful experience here. My cat was just there to get her nails clipped (which they did seemingly without much of an issue at all). The clipping with the new patient exam (mandatory exam for new cats) was $88 dollars. With the new patient package, I also got a free dose of flea treatment (Revolution) and they applied it to her which was nice. I ended up buying another 6 doses. And as pictured, they immediately gave her a blanket that had a pheromone on it that I hear cats as used to at birth which helped calm her down significantly. My cat seemed to not have the most traumatic time which is what I was afraid of. She seemed fine though. Overall, I’d say the visit was very pleasant. I think I spent roughly 45 mins here.

Review 3 (2023-03-02 - Rating: 5)
Staff is great will recommend this place. Barney(cat) was so comfortable and loved every minute being spoiled. Thanks for handling him with so much ❤️

Review 4 (2024-10-10 - Rating: 5)
Very well run office even though I was late Rescheduled me the dog knows when its the for Dr appointment

Review 5 (2024-03-30 - Rating: 5)
Dr. Alice Wang and Dr. Heather Duboise and the Shop City veterinary staff are incredibly helpful, knowledgeable, compassionate people. They clearly want to send home happy, healthy pets. Thank you to all at Shop City Animal Hospital for making myself and my pets feel so secure and cared for!

Review 6 (2019-03-20 - Rating: 5)
VAC shop city animal clinic is an excellent place for all pet care. I would suggest /advise taking any healthy/sick animal there for care. The only issue I have are some of the prices for some of the procedures. However the vets really care and help to find solutions for your pets and service animals that save there lives and help them to live better and longer lives.

Review 7 (2024-01-18 - Rating: 5)
After finding out that my long time vets office is no longer a vets office(only boarding now after losing their doctors) and calling around frantically all morning, Shop City Animal Hospital was able to get my cat in right away today. Dr. Danbois, the front desk receptionist, and the vet tech were all wonderful. Dr. Danbois was not only thorough, but spoke in a way that I could understand. She answered questions before I could even ask them. I love that they put aside sick visits each day for times when you cant wait weeks for a visit. Highly recommend. I will be transferring all my pets over here! Thank you to your team for finding my baby some relief today!

Review 8 (2020-07-16 - Rating: 5)
I went Camilus and they turn my dog away even with a muzzle. When I call Shop city, they told me the are train to deal with dogs with any kind of attitude. They too really good care of my dog and that is where my dog will go as long as I live in NY. They are simply the best.

Review 9 (2019-09-21 - Rating: 5)
This place is great. I called them worried about my kitty having an infection and even though I wasnt a patient, they managed to fit me in next day. Theyve certainly made a customer out of me!

Review 10 (2023-05-31 - Rating: 5)
Been taking my dogs and cats here for awhile now. Great place. Great vets. Amazing care. The only reason my 11 year old Great Dane is still alive is because this place told me to take my dog to Cortland. She wouldn’t have survived without them directing me there. 10/10 recommend

Review 11 (2023-09-11 - Rating: 5)
Dr. Danbois is amazing!! Very informative and reassuring, doesn’t try to push you into a million tests but gives you the education and her opinion and lets you decide what you’d like to do. She is super friendly and caring to my dog as well. Very thorough!!! Cannot recommend her enough! Have been seeing her for years.

Review 12 (2023-09-14 - Rating: 5)
I was able to get my baby in the same day when I explained my concerns over the phone. He wasn’t drinking or eating and very weak. I wasn’t able to afford the first price and they were able to negotiate a price in my budget with different medication . Pluto is doing so much better and I couldn’t ask for a better place to take Pluto. I will be back ! :)

Review 13 (2024-06-19 - Rating: 5)
Everyone there was wonderful to our senior golden!

Review 14 (2023-02-08 - Rating: 5)
Without a doubt, VCA Shop City is the place to go for veterinary concerns. Every employee is a caring, helpful animal lover. From reception to the Doctors, you will not find a more dedicated bunch. I dont say this lightly - they love my animals as much as I do. The clinic is very accommodating in so far as cost goes and they will never do anything, big or small, without consulting you, they arent trying to sell you anything. Their knowledge is apparent in the myriad approaches to solving any issues. Its rare that only one option is offered. I have had the pleasure to get to know the Doctors over the years and they are talented and passionate about their work. Ive had some veterinary Doctors that are warm, talented and helpful. The staff here is all of those things- only more. And I wont say that they are least expensive, but I will say that they are as fairly priced as possible. If you love your animals and need to see a vet; here you will find a group that loves them as well.

Review 15 (2022-01-26 - Rating: 5)
I have been taking my two cats to Shop City Animal Hospital ever since I adopted them from a shelter four years ago. This veterinarian location has always been super professional and friendly. Most importantly, everyone there is very competent. I feel like my cats are in very good hands. My cats are seven and ten so they are a little bit older and my eldest has had some health issues, all of which Shop City has handled beautifully. When there has been a need to refer out to another veterinarian specialty service, they have been quick and understanding. They recently renovated this location and it is very nice inside and extremely clean. I would highly recommend this vet to anyone who has a furry friend :-)

Review 16 (2023-11-21 - Rating: 5)
The Drs and staff are an amazing group. I have been going to them for years and they have always treated myself and my pets with kindness and care. Cant thank them enough.

Review 17 (2023-09-08 - Rating: 5)
We have a tough customer, our Jack Russell/Morkie mix.He has tasted a few vets who dont listen to the human that knows the dog!! VCA America @ Shop City has made friends with the vet here. She respects our input and works around the issues our dog presents. You may have to wait to get an appointment, bit it is well worth it for us.

Review 18 (2021-10-16 - Rating: 5)
We had our first visit to the Shop City Animal Hospital in April of this year after coming home with our new baby from the Humane Society (we were just going to look!!!) From the first time we came in, the staff has been so friendly and knowledgeable...and most important, everyone is SOOO good with our kitty! They examine, poke, prod, give shots.....all while ensuring that she is safe, comfortable and as at ease as possible!! I have had to reschedule appointments - no problem, as the staff is always accommodating. We are very glad our new addition is getting such good health care! THANK YOU TO ALL!!!!

Review 19 (2019-06-08 - Rating: 5)
Been a long time client and I am so appreciative of the care and commitment they give to my babies. Thank you to all the staff..God Bless

Review 20 (2018-04-24 - Rating: 5)
I forgot the name of the receptionist I was speaking to earlier but she was very nice! I asked her about preventatives for my dog and she gave me every option available to me in detail. Ive never had a problem with this place. My dog had dietary problems when he was a baby and the vet really helped! She made it easy on my pocket, she was knowledgable and returned my calls. This place is great.

Review 21 (2019-07-10 - Rating: 5)
We brought our kitty here several times, and each time the staff and doctors are very friendly and knowledgeable! Our cat had a very bad infection, and high fever, and they took care of her immediately and did everything they could, and now she is doing much better and healing! Both times I needed an appointment, they got us in the same day. Also, they are very fair pricing, and explain everything they are going to do and break down the price of everything. I def. recommend this vet! :)

Review 22 (2013-01-24 - Rating: 5)
I just moved to the area and we brought a new puppy here for his first exam. I was so impressed with everyone at the office I decided to continue bringing him and my three other pets. Everyone is very friendly, professional and helpful, the offices and rooms are clean and they will work with you. They all make you feel very welcome and they always are friendly to the pets. Every time my puppy was sick they made an appointment for me right away. I would recommend them if you want a thorough, professional, friendly experience.

Review 23 (2021-07-27 - Rating: 5)
I took my cat, Cleo,to Shop City her whole life (12 years). Today I had to say goodbye. The staff was kind, caring, and compassionate throughout the whole process. Dr. Danboise is one of the best. She always treated my cat like she was one of her own. Thank you for all you did for my Cleo over the years.

Review 24 (2023-07-12 - Rating: 5)
Great and Easy to work with, 👍🏼Edit: Thank you, S C A H For Taking GOOD Care of Scooby. He LOVES..... Going To You Guys and See you Guys take GREAT Care of him. He LITERALLY Gets. SO, EXCITED. When I SAY, Do you want to go to the Vets and See your Vet Dr, ? His eyes light right up and his tail just starts going. He will Run to the Door to leave without his harness and leash. BEFORE. I even, Get ready to head out the door with Him. 😆 Hes SUCH a Crazy FUR BABY, 🐶😱🫣🐕🤗🥰

Review 25 (2020-04-17 - Rating: 5)
Our sweet dog Emma was so sick and our vet was booked and couldnt see her. VCA Sop City did take us and even though we were new and the Covid virus was happening they treated us with such kindness. We had to put our dog down and they were so caring that my son and I could not have found a better place to go. I will be making this our new place for our furry family members. Thank you for a wonderful place with wonderful staff.

Review 26 (2019-05-17 - Rating: 4)
We have used VCA SC from day 1 for our rescue dog and 2 kitties we were fostering. Our dog LOVES going there, and everyone loves to see him. We were there this week with eye and upper respiratory. It was a good visit, but it took a little longer than usual. So long that the dog had an accident while we were waiting for the bill! Oops! We are very happy with this group.

Review 27 (2018-08-28 - Rating: 5)
I took my new rescue dog there yesterday, I was so impressed with the facility, staff and the knowledge they all had. The team made my dog feel comfortable. Dr. Honeysett was so patient and gave me a wealth of knowledge about my new pet. I have another dog at home and I will be taking him here from now on. Its a hike from my house, but WELL worth it. Thank you!

Review 28 (2019-04-19 - Rating: 5)
We needed to go in for an emergency visit yesterday for internal issues with our girl and they took great care of her. Very friendly and knowledgeable staff. We are extremely satisfied with this practice and have decided to keep them as our permanent Vet. Thank you so much for being able to get her right in and explain everything in a way we could understand.

Review 29 (2020-02-15 - Rating: 4)
The last time there they cut my dogs nails way too short and I ended up with blood all over my car seat because of it. Dont know if the employee was new or not but weve had nails trimmed before without issue. Other than that we have never had any issues and their prices are fair and the vets are really friendly.

Review 30 (2020-01-11 - Rating: 5)
The staff is professional, friendly, very caring for your animals. I rescued 2 adult cats and took them there for free examination. Coming from a shelter the cats had issues!! But the experienced vet knew how to treat them. One of my cats had a biting herself problem, he have her steroid shot and shes good to go. And he called to make sure she was ok. Also the facility is clean! Highly recommend!!!

Review 31 (2022-02-05 - Rating: 5)
Dr DanBoise and her staff have been amazing each time I have visited. Through life (and death unfortunately) both the staff and the Dr have showed compassion, empathy, and understanding. Dr DanBoise takes care of your pet just as if it were one of hers (of which she has many). She takes the time to explain everything so that you understand and always puts your pets quality of life first. Would recommend to family and friends! Thank you for providing quality care for my baby Leela!

Review 32 (2013-11-04 - Rating: 4)
Love the staff there, they are very passionate & informative. They do try to be price conscious and give choices in the best treatment with cost-effective options. My adventurous kitty has multiple visits per year (fights and injuries she brings upon herself!) but they are always so kind, and remember my little Easter Bunny from her past visits. Appointments are usually available and she can always be seen right away. Its not a very fancy or luxurious place, but I dont have much to compare it to. I would recommend it if you live near by!

Review 33 (2019-12-09 - Rating: 5)
Ive visited this location several times now. The staff are pleasant and friendly, and soooo compassionate to the pets they work with! The veterinarian we worked with was honest and up front about the issues and risks our pet was facing, and transparent about prices. I walked away feeling like everyone involved genuinely cared about my pet and I! We will absolutely be returning.

Review 34 (2018-11-16 - Rating: 5)
Love them! The doctors are so patient and accommodating with my stubborn Mastiff. The staff is great and all seem to really care about our pets. Thanks Shop City for years of geat care for both of my dogs!

Review 35 (2016-04-20 - Rating: 4)
They are friendly, caring and informative. They care about how I feel about my dogs experience. The only reason I dont give it a full 5 stars is because sometimes we have to wait a bit, even with an appt. I also wish it was closer to my house, but I will gladly drive the extra mile for quality veterinarian care that I havent found anywhere else in Syracuse!

Review 36 (2019-01-16 - Rating: 5)
My experience with VCA is great. They saved my dogs life when another vet told me it was something more serious and 4 times the money. They were great with helping my other dog and did the best they could in her situation. You are in good care going here.

Review 37 (2021-05-14 - Rating: 5)
I love this place! Dr. Danvois(spelling?) Is the absolute BEST! Dr. Danvois and her staff treats your pet like they are her own. ALL are very kind and super friendly. Seems like they love what they do. She listens to your concerns and helps you plan the best treatment option according to what you can afford at the time and if anything is too expensive she will talk to you about how long is recommended to wait, for example testing or surgery. If your pet does have surgery she will you text you within a few days to check in on them and if anything is amiss she will give you suggestions or make an appointment to have them checked over. My Zoey(130 pound mastiff mix) has never been treated better by any vet! As long as I live in Syracuse Dr. Danvois will be my baby girls(8 years old) Vet!

Review 38 (2017-02-15 - Rating: 5)
My dog was seen as a walk in new patient yesterday and unfortunately was diagnosed with a sudden onset of a grave illness. Dr. Ruff and the rest of the staff was so caring and compassionate to my dog and to me. The time spent with us will never be forgotten. Thank you very much for understanding how painful it was to make the final choices we were faced with.I definitely recommend this practice.

Review 39 (2019-10-05 - Rating: 4)
Its convenient but one thing I dont like is it takes forever for them to get you out the door and on your way for even a routine visit. Its almost as if the vet is working on 2 or 3 other pets at the same time as theyre working on your pet. The vet assistant I had today was friendly but timid around my cat who wasnt happy to be there. A vet assistant should be used to unhappy animals and be able to take charge. Quite honestly the only reason I bring one of my cats there is because its so close and she hates riding in a car. My two other cats go to another vet office.

Review 40 (2019-08-05 - Rating: 5)
I had the unfortunate experience of having to euthanize my cat. He’s been with me for half of my life. A process which is, hands down, the most difficult step I’ve had to take in my entire life, was made easy by the good doctor and his staff. I’ve never had such empathy from people at a vet, I had so much understanding and guidance and I am forever going to remember the kindness shown to myself and my partner when we had to euthanize our kitty.If you are seeking an amazing, affordable and kind veterinary practice, I would 100000% recommend VCA. They were the most empathic, kind, and ready to help vet in all of Syracuse. Other vets turned me away and down played the suffering of my pet. I highly recommend VCA, they help you provide a quality of life for yourself and your pet.

Review 41 (2014-01-28 - Rating: 5)
The vet was very thorough and gentle on my dog who could barely walk. He seemed to really care and explained everything in detail. They also gave a possible treatment list if my dogs symptoms persisted so I would know what I would be charged. Love it

Review 42 (2023-07-03 - Rating: 5)
Such an awesome staff here, from the reception, to the nurse, to the vet herself. They really care, and it SHOWS! Which is all a double doggie owner could ever ask for. 🤎🐾💛🐾

Review 43 (2019-09-24 - Rating: 5)
The staff is very polite & they take excellent care of my bulldogs.

Review 44 (2018-03-02 - Rating: 5)
Grate place they have helped me out a few times over the years. The only vet I go to . Update 3/1/2018 wanted to thank your staff and you for being so nice and working with me. Unfortunately my older dog got very sick and it was her time your staff makes a unpleasant time go easier if I could give you more than 5 stars I would. I will be back as I have more pets. Thanks for everything.

Review 45 (2019-10-11 - Rating: 5)
Im still very new to the area and after an already strenous week, my cat suddenly stopped eating and drinking well. I called first thing in the morning and they managed to make time for me that afternoon. I was already kinda frazzled, but the front desk attendent(Maura, I believe) was both incredibly professional and incredibly personable. Everyone on staff was incredibly warm and welcoming and explained every aspect of what was going on, from medication to procedures to cost. The vet technician, Melissa I think, performed an extremely thorough check of my cats vitals and noted everything I mentioned. The vet, Dr. Peddinti, did a great walkthrough of what she thought might be wrong, what steps she recommended, and how much everything would be. Ive seen reviews that say that they are a bit slow and, yes, that is true. They are also undergoing some renovations there, so it looks a liitle crazy. But the entire time I was there, I had no doubts that my cat was gettting the absolute best care that he could get. Moving to a new area is hard enough, but Im so glad I came here and found a wonderful veterinary clinic for my Boots!

Review 46 (2018-08-05 - Rating: 5)
This place was so compassionate and caring. I had to have my dog put down here but didnt have the money and it wasnt a problem for them. They took excellent care of my girl and still gave me every option and courtesy that I needed in a horrible moment. I wouldnt go anyplace else.

Review 47 (2019-12-10 - Rating: 5)
We adopted a dog from Helping Hounds and received a free visit to this VCA. We had a vet closer to home before, but the visit to VCA was so much better that we have switched to VCA. Doctor D is particularly great. The wait is never terrible, the staff is very friendly and knowledgable.

Review 48 (2018-05-08 - Rating: 5)
They were the nicest in kindest animal lovers Ive ever met And Im so grateful

Review 49 (2016-08-25 - Rating: 4)
Took my dog there all of his life. He has an infection what looks like on his groin area they told me to put it on a Benadryl thing I did it butt it did not work. Kind of angry about that there was $100 gone. Butt friendly. Otherwise than my own experience every other experience was good

Review 50 (2021-05-13 - Rating: 5)
Wonderful!! Staff were friendly and courteous, and Dr. Heather Danboise is a Godsend!! I went in with a list of questions and she and the tech took their time addressing all my concerns. Very happy with my experience!!

Review 51 (2017-09-29 - Rating: 5)
Tonight I took my kitty for an examination and shots. First there was a scent of total cleanliness. My Bella was scared. The staff and Dr H were wonderful. Lots of tenderness at this animal hospital

Review 52 (2019-08-21 - Rating: 5)
This will be a long review, so buckle up!5 stars hands down,Sunday (August 11) one of my cats started acting really strange.Bio: I’d rescued her at 4 weeks old from under a friends porch(after a week of trying to catch the mother to get her spay so we stopped finding kittens each year)In the last two years she has been my shadow, she was by my side through a pregnancy and bringing home my daughter you would have thought she was a guard dog she never left her side.In the last two years there hasn’t been one single night she hasn’t woken me up in the middle of the night to climb in and snuggle up.Sunday, everything changed. She was hiding and looked just down right hurting/sick. When she started throwing up I knew she wasn’t alright. A hair tie was in her puke.I did research online all Sunday evening on where to bring her Monday morning and I decided on VCA Shop City and I will FURREVER be so thankful I did.The entire staff was incredible, kind and compassionate. I never once felt alone, the Veterinary that I saw was Doctor Moell, now I’m sure every doctor at the clinic is amazing but Doctor Moell truly went above and beyond any vet I have ever met with before.He sat on the floor with me while I was in tears knowing that my little kitty may not be coming home with me because I could not afford the surgery to save her life, he didn’t give up though and neither did his staff. The X-ray technician reached out to a clinic in Watertown that did a different type of procedure called an endoscopic where they go in with a scope. They gave her fluids to try to help pass the hair ties that were stuck in her intestines and pain medicine for comfort for the night ahead of her.The next morning Doctor Moell had me come back for a second X-ray free of charge to see if the fluid had helped at all and it had! Which was a glimmer of hope. He contacted Watertown and they squeezed me in, I got in my car and flew to Watertown.It gets better people don’t stop reading yet I’m almost done!My little kitty was saved by another amazing doctor at VCA North Country Animal Hospital and if it weren’t for Doctor Moell and his technician I truly do not think little Scarlett would be home with me nowDoctor Moell even called me the night of the procedure after hours to see how scarlett was doing!I will not be seeing any other veterinary offices and I suggest you give this one a try I highly doubt you’ll regret it :)

Review 53 (2019-01-23 - Rating: 5)
They are a very loving respectful kind staff , they took very good care of my one year old cat that had to get put down and went above and beyond when I picked up his ashes . I still go to them with my new kitten. I highly recommed going to them I will not go to a other vet unless a emergency and this vet is closed .

Review 54 (2015-02-09 - Rating: 5)
I have gone to this Animal Hospital twice. Every staff member that Ive come in contact with has been friendly to myself and my dog and seems to have a genuine interest in my dogs health and well being. Their prices are very reasonable and they provide quality care. I would recommend Shop City to anyone.

Review 55 (2018-08-17 - Rating: 5)
Was very, very happy with our experience today. Our Bailey had fleas and the explained things about them. Gave us a script for a pill, and hes close to good as new. Thanks

Review 56 (2019-12-10 - Rating: 4)
We had to put down our 14 year old cat nov 19th, it was a very difficult decision, for 2 days I was asking myself who am I to play god, but realized it was best for the cat. The hospital personnel were very aware of our emotions, and did everything they could to ease our pain. I just dont understand why it is soooooo expensive to put our pet down.

Review 57 (2018-08-01 - Rating: 5)
Absolutely incredible staff. Its the best vet office Ive ever been to. They are amazing at making my rescue feel safe and comfortable.

Review 58 (2024-07-08 - Rating: 5)
Their friendly, professional staff took great care of our four legged family member. We are very happy with the care.

Review 59 (2019-07-30 - Rating: 5)
Dr Moel was wonderful and is experienced. He saved our cat Abby she had the biggest Pyometra Cyst he had ever seen in such a small animal. THANK YOU from the bottom of our hearts for saving her little life to Dr. Moel and the staff at VCA !!

Review 60 (2018-11-14 - Rating: 5)
Just love everyone here..they even sent me a picture of my furbaby at night

Review 61 (2020-05-15 - Rating: 5)
I love shop city animal hospital they always manage to squeeze you in ive had a couple urgent appointments and they got my dog right in they really care a special thank you to Dr. Danboise she’s an amazing Doctor!! Always happy to see my dog

Review 62 (2016-12-07 - Rating: 5)
Staff is so friendly and helpful. Love this place. Never had a problem. Vets really know their stuff! You can tell the people here really love animals.

Review 63 (2019-11-14 - Rating: 4)
Friendly, nice, good place to take your pet for treatment. But like all pet treatment centers can get a bit pricey. Make sure to just pay for whats needed no more.

Review 64 (2019-03-06 - Rating: 5)
Staff is great here. They are wonderful with my senior Chihuahua. I have always felt we were given the service we deserved, at all times.

Review 65 (2014-10-21 - Rating: 5)
The staff is so incredibly nice, caring, wonderful and make time for last minute emergencies. And, their pricing is exceptional compared to other quotes I had recieved.

Review 66 (2016-04-15 - Rating: 5)
Recently switched to this facility after going to Liverpool Veterinarian or possibly may be called Liverpool Veterinarian Hospital ... ? (Located on Route 57 / Oswego Road - just up the street from Seneca Mall)Myself as well as my parents have been going to this Facility for 13 years and they have treated at least 6 - 8 of the family Dogs over those years.The staff is... Acceptable. But thats about the extent of the way they seemed to treat there clients.... UNLESS OF COURSE - YOUR WEALTHY & NEVER Face a situation of difficult financial Times and when you do and ask for any type of help with financial crisis or anything related- well... They pretty much will let your Pet aka Family member go without before doing anything at all to help you with any sort of payment related options.The Veterinarian Dr. Skogland, definitely is a compassionate Vet that surley loves his profession and not only enjoys what he does but is also very knowledgeable and good at it as well.Recently, I was DELIGHTED TO MAKE THE SWITCH TO VCA - Shop City Animal Hospital & was beyond impressed with the WHOLE staff & vey pleased with Dr. Honeyset (whom will be taking over the care of my new member to my Family- My Boxer Pup.He is EXTREMELY Knowledgeable & took his time to fully examine all my puppies needs and make sure to address ALL the questions I had during the visit - As well as apensing at least 5 minutes when I called few days after with some concerns and questions. Im DEFINITELY NOT GOING ANYWHERE from here I out!Not to mention they have numerous options regarding your pets care and making it very affordable and offer a pretty wide range of choices to assure your Pet gets all there medical needs meets at VERY AFFORDABLE AND IDEAL PAYMENT PLANS.DEFINITELY RECOMMENDTHANK YOU SHOP CITY FOR YOUR OVERALL OVER THE TOP CARE AND COMMITMENT

Review 67 (2019-05-29 - Rating: 4)
We had our dog spayed and chipped @ VCA. The staff was friendly and compassionate. We were refeered by Helping Hounds.A very positive experience.

Review 68 (2016-05-01 - Rating: 5)
Best care Ive ever received for my cats. I had a sickly cat, and no other vet reasearched into his problem. I recommend Dr. Honeyset, however, all the vets are very knowledgable.

Review 69 (2018-09-17 - Rating: 5)
Had a canine emergency on Wednesday made a follow-up appointment they were great got appointment next day. Staff was awesome very friendly & clean very satisfied.

Review 70 (2015-12-10 - Rating: 4)
The staff and the vets Ive met there have.always been friendly and they seem to care about both the owners and the.pets that come to them for assistance. It is a little pricey ut the service is good.

Review 71 (2020-06-17 - Rating: 5)
The staff and veterinarian were fantastic. Response time was quick and we were given plenty of time to discuss any concerns and questions I had.

Review 72 (2019-04-17 - Rating: 5)
Staff is sooo friendly! I really like that they are open about what theyre charging for and I can say whether or not I feel its necessary for my pet.

Review 73 (2018-07-04 - Rating: 5)
The staff is friendly. Phoebe my dog receives awesome care there. Dr Danboise is wonderful.

Review 74 (2023-07-07 - Rating: 5)
Great and helpful staff, really nice to be able to access pet records online as well

Review 75 (2024-07-19 - Rating: 4)
Its always been a good place

Review 76 (2019-08-17 - Rating: 5)
Never have I had a better experience,those people are beyond amazing, had to put my 10 year old dog down and they were really kind, I highly recommend this place.

Review 77 (2018-07-30 - Rating: 5)
Heather Danboise is a great vet. Wont take my pets anywhere else. Other vets at location are great also.

Review 78 (2023-04-21 - Rating: 5)
Theyare great with my pups ....

Review 79 (2018-07-31 - Rating: 5)
This place is great the Vet and staff are good people that care.. I Highly/Stringly recommend this place to my freinds and any one that has a animal they love..

Review 80 (2018-05-13 - Rating: 5)
Great vet and sevice was very pleasant during our sad time when putting our dog down 18 yrs old she was

Review 81 (2020-02-04 - Rating: 5)
My cat pipsqueak was really sick two or three weeks ago and they saw to me quickly and the vet and all the stuff were so nice.

Review 82 (2020-04-07 - Rating: 5)
Awesome vet they really care about your pet I have American bully name puff they care for him like they own pet very recommended place to visit

Review 83 (2020-05-15 - Rating: 5)
They got my fur baby in right away! Even though they were beyond booked up . Thank you so much!

Review 84 (2019-12-12 - Rating: 5)
They know what they are doing. One of their vet techs, Missy, is very helpful and I think the place would fall apart without her.

Review 85 (2019-09-19 - Rating: 5)
Very friendly n caring staff. Truly loves the animals n will always HELP instead of try to rip u off.

Review 86 (2021-04-02 - Rating: 5)
I had to take my pooch there because hes adopted, havent turned back since. I will take the time to drive there for my pooch!

Review 87 (2021-06-28 - Rating: 5)
They take great care of our dog! We love them greatly.

Review 88 (2019-09-03 - Rating: 5)
Love them so do these 2

Review 89 (2015-09-28 - Rating: 5)
The building is nice and easy to get to...the staff are wicked nice and its obvious that they enjoy animals, and they were great with my cat.

Review 90 (2016-04-01 - Rating: 5)
Fantastic experience all around...Very friendly staff & the Vet took his time with our cat & answered all my questions ...

Review 91 (2021-12-29 - Rating: 5)
Very nice place, clean and neat, the front staff are really nice as well as the doctors.

Review 92 (2017-01-26 - Rating: 5)
Amazing staff and knowledgeable doctors!! Love them all and they love our dogs!! #CoolDadApproved!!!!!

Review 93 (2022-05-29 - Rating: 5)
Thanks to these people on many occasions. They have helped me in many respects when it comes to my dogs.

Review 94 (2023-11-22 - Rating: 5)
Dr. Danbois is the best around ! The whole front desk staff are friendly and knowledgeable they are able to address any questions or concerns you have and are more than happy to do so, They are always able to get me in with in a week some how some way, regardless of the fact they only have one veterinarian they make it happen! The team was also able to find me a coupon, and save me a chunk on change, which was greatly appreciated ! I highly reconnect shop city animal hospital.

Review 95 (2022-08-02 - Rating: 5)
I take both of my furbabies here and I absolutely love it here and recommend this place!!!!💓💓💓

Review 96 (2022-04-14 - Rating: 5)
Great vet clinic, Ive been going here for years.

Review 97 (2021-03-10 - Rating: 5)
Friendly, organized and efficient staff. Have been going for last 9 years with my Colby boy 💙🐶

Review 98 (2023-07-14 - Rating: 5)
Shop City Animal Hospital! Helped me through a difficult time! I appreciate 🙏

Review 99 (2018-05-17 - Rating: 5)
Friendly staff. They have always taken good care of my puppy.

Review 100 (2019-11-20 - Rating: 4)
They were really nice there! A bit confusing at points, but they explained everything.

Review 101 (2019-12-23 - Rating: 5)
This is where we take our puppy and we believe our puppy is in some of the best vet hands there is .

Review 102 (2021-09-23 - Rating: 5)
The staff here are always caring and go out of their way to fit you in if theres an unexpected illness.

Review 103 (2024-05-11 - Rating: 5)
Super nice caring people.

Review 104 (2019-01-28 - Rating: 5)
They are great place when my cat (nar) went there they took care of him

Review 105 (2018-08-25 - Rating: 5)
Dr. Danboise is phenomenal! Extremely knowledgeable and caring! Highly recommend!

Review 106 (2018-11-20 - Rating: 5)
All the people here are animal lovers they are very gentle and patient with all the animals they care for 5/5

Review 107 (2018-06-24 - Rating: 5)
Love this vet I will never take my animals anywhere else

Review 108 (2016-08-15 - Rating: 5)
This is the only place that Ill take my pets. Doctors and staff are very friendly and helpful.

Review 109 (2021-07-27 - Rating: 5)
At our time of sorrow, they were very understanding and really showed that they cared.

Review 110 (2022-04-12 - Rating: 4)
Its a very clean place. The staff are very friendly and helpful.

Review 111 (2023-11-25 - Rating: 5)
Its a great place good service in

Review 112 (2018-12-13 - Rating: 5)
Caring, accommodating & clean. I recommend if you need an emergency visit!

Review 113 (2019-05-13 - Rating: 4)
Very friendly. Didnt have to wait long

Review 114 (2018-12-21 - Rating: 5)
I take all my pets here they are great

Review 115 (2019-09-09 - Rating: 5)
Vet techs friendly and courteous. Veterinarian is excellent.

Review 116 (2019-08-11 - Rating: 5)
Great people who treat your pets as their own

Review 117 (2024-04-19 - Rating: 5)
Dr Wang is amazing.

Review 118 (2020-03-09 - Rating: 5)
A good place to go to find a new and to get in find a new family member to home. 🐰🐕🐈🐔

Review 119 (2020-02-15 - Rating: 5)
Dr.Gupta and the whole staff there are amazing!! They have showed nothing but care and compassion towards our little guy Dutch. It felt liked they cared since minute 1 in there. I would definitely recommend here to anyone and everyone.

Review 120 (2017-03-06 - Rating: 5)
Staff here is very friendly and helpful, drs are amazing!

Review 121 (2021-12-11 - Rating: 5)
They are very nice and fast pace place

Review 122 (2022-09-28 - Rating: 5)
Such caring and all amazing people ❤️👍🐈‍⬛

Review 123 (2019-11-21 - Rating: 5)
I had a great experience there today. In addition to physical assessment, they were able to biopsy the area of concern on our dog and provide an answer all in the same visit. The cost was reasonable and the care was excellent.

Review 124 (2017-09-25 - Rating: 4)
The Doctor Honeyset is excellent and you know he cares about your pet. He always calls back if you need to speak with him about anything. I feel they have more years experience to offer in the way of knowledge for your pet. They have seen more over their years and it is very nice to be able to speak with an old school Doctor. The front staff is very helpful as well.

Review 125 (2018-07-03 - Rating: 5)
Love live love this place, and with a passion. The staff is friendly and knowledgeable, and the prices are the most reasonable I found anywhere, and believe me I called around. I took my cat there when he was having trouble with his teeth. They could easily have charged me for more than they actually did, I would never have known, but fortunately they didnt do that, they made sure I understood everything that was going on, and explained it all thoroughly. They were very kind when I had a million questions, they were very compassionate. I highly recommend to anyone.

Review 126 (2019-12-22 - Rating: 4)
Treated my sweet Bing like a little princess

Review 127 (2017-03-27 - Rating: 5)
My three dogs have been patients of Shop City for years. When we adopted Rocky almost ten years ago from the CNYSPCA he had his neuter done at Shop City and we were not happy with the vet we were using so we switched since we had a good experience with Rocky. The staff and the vets are very nice and knowledgeable. We do usually have to wait but I think they are busy with emergencies very often. I know if it was one of my dogs and the office was open and it was an emergency I would not hesitate to go straight over there.

Review 128 (2021-12-06 - Rating: 5)
Great customer service and pet care

Review 129 (2020-07-09 - Rating: 5)
Dr. Danboise along with the techs (esp. Jenna!) are amazing to work with!! They saved my pups life and made me feel as comfortable and optimistic as possible throughout the entire process. I wont go anywhere else!

Review 130 (2018-07-16 - Rating: 5)
If I could, Id start a donation for that wonderful vet hospital for low income families for theyre pets.They are great business and cares about the peoples pets. :)

Review 131 (2022-07-27 - Rating: 5)
Best vet Ive ever had

Review 132 (2020-01-28 - Rating: 5)
Great staff ! Great doctors ! Very comfortable

Review 133 (2021-07-01 - Rating: 4)
Did a beautiful job cleaning my dogs teeth.

Review 134 (2019-04-12 - Rating: 5)
King had a pleasant dreams appointment for his shots

Review 135 (2018-06-05 - Rating: 5)
Grass place to take your pets! Friendly staff, good parking and very professional! We normally stop there after our trip to the Museum Of Intrigue.

Review 136 (2023-01-19 - Rating: 5)
Great people. Very helpful.

Review 137 (2018-05-10 - Rating: 5)
Love the staff and the veterinarians who helped my doggy more than once. Im thankful for shop city animal hospital!

Review 138 (2019-12-27 - Rating: 5)
Very friendly and knowledgeable staff. They were amazing with us when we had to put our cat down.

Review 139 (2018-09-24 - Rating: 5)
Very caring, compassionate care. All staff very knowledgeable. I highly recommend Shop City Vets !!!!

Review 140 (2019-08-25 - Rating: 5)
Friendly people clean much respect and my dogs well known there

Review 141 (2013-07-25 - Rating: 5)
The family of Coco Marie Vecchio would like to thank Dr. Heather Danboise, Izzy and all of the staff @ Shop City Animal Hospital for taking care of Coco for these past 15 years. The care and compassion exhibited by them was exemplary. She was a very special dog who will be greatly missed. We believe that she has a special place in the hearts of the all who knew her. We will love her forever.