Creature Comforts Pet Resort

Photo of Creature Comforts Pet Resort

Located in Tonawanda, New York

Address: 205 Ensminger Rd, Tonawanda, NY 14150, United States

Phone: +1 716-873-0450

Rating: 4.1

Services

  • Identifies as women-owned
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Gender-neutral toilets

Categories

  • Pet boarding service
  • Dog day care center
  • Dog trainer
  • Pet groomer
  • Pet supply store

Photos

Latest Pet Care Services New York

Comments

  • Review 1 (2024-10-29 - Rating: 5)

    They are super friend and really know each dog that goes to the facility. Weve been giving for years and never worry. Both my pups always have a good time and dont come home stressed at all, just tired from a big week.Our one dog isnt the most polite, but the staff are great with caring for her and take her on extra walks as needed since she doesnt participate in day care.Our other dog is a puppy with lots of energy. He came home happy and healthy, even came has better manners than when we dropped him off. 😆

  • Review 2 (2024-07-24 - Rating: 5)

    We have a very silly 1-yo labradoodle. He highly recommends Creature Comfort Pet Resort. He made many friends, and had a great time. When we come back to the area to visit, we will definately bring him back here. Thank you staff and furry friends.

  • Review 3 (2024-08-27 - Rating: 5)

    They have always treated my dogs well. Anytime we call to ask about them we are met with a delightful response from the employee. Dogs come back happy and not full of gunk like other kennels.

  • Review 4 (2020-05-20 - Rating: 5)

    They are great with my dog. She was able to play with other dogs no problem at daycare. They answered my questions when I called with no issues. The grooming service was exceptional after her stay. She came back smelling great and looking great.

  • Review 5 (2018-11-15 - Rating: 5)

    I bring all 3 of my dogs here for daycare and they absolutely love it! Staff is very friendly and the facility itself is very clean. They offer a bunch of services (I have yet to try more)! My pups get excited as soon as we pull up to the facility and not to mention how pooped they are after daycare! I have had to board one time over the summer, staff is very patient with me for calling non stop for updates on my pet! The owner and staff genuinely love all pets entering the building! I feel comfortable leaving my pets here for daycare and boarding because I know theyre in good care! Highly recommended!

  • Review 6 (2023-09-22 - Rating: 5)

    Our dog recently stayed at Creature Comforts on Ensminger for the first time while we were away for ten days and he did very well (slightly anxious dog). He was happy to see us, and was clearly well looked after. The facilities are clean, the staff are great and we will be using Creature Comforts again without hesitation.

  • Review 7 (2023-10-05 - Rating: 5)

    We drove from Missouri heading to Maine, and we visited New York and left our dog there for seven days. They took really good care of her, She had a nice room, and the staff were personable when I called or any dealings with them. I like that they have 24/7 staffing because I wont leave my dog anywhere that doesnt.

  • Review 8 (2021-07-24 - Rating: 5)

    I left my two dogs there for one week and the staff was wonderful. The rooms are very nice and clean and clean and they take great care of pets. Its also very nice that there is a camera in the room and you are able to see your pet at any time. Also, there is someone there 24 hours a day with the animals so that they are not alone. The only thing that I can say that I did not like was that someone does not answer the phone 24 hours. Other than that, my babies were very, very well cared for. I highly recommend Creature Comforts!

  • Review 9 (2024-11-23 - Rating: 5)

    This is my tried and true care facility for my dog Stella Bella. She is always treated so well! We do both daycare andshort term / long term boarding. The staff is patient with me and gentle with Stella. Highly recommended

  • Review 10 (2024-12-09 - Rating: 5)

    Board the knuckle head here each vacation for the past 3 years. They take very good care of my buddy. Like the camera option to check on her once and a while.

  • Review 11 (2019-05-11 - Rating: 5)

    I was reading the reviews on here and had to comment especially for the ones rated with “1” star. I take my beloved Sadie to this location and couldn’t have been happier with the service. Last year was the first time we have ever boarded her over night. It was very nerve wracking because she’s 11 and never experienced being away from her family. I was able to watch the cameras when needed and confirmed staff Were loving and taking care of her. She had a wonderful time. There were times I was running late for pick up, but out of courtesy notified the staff and they were extremely accommodating. Communication is key. I also noticed my dog was dirty and needed a bath, but isn’t that typical at a dog day care? Also, they do have large yards to play and her room with nice expensive epoxy flooring which was perfect. She had a small bed and was comfortable. I drive 40 minutes to take my dog to this location and love how well they treat our baby. Thank you to all the staff, you do an incredible job and we appreciate your services. Have a great day.

  • Review 12 (2019-01-08 - Rating: 5)

    Very Attentive! - Great Staff. I took my senior dog there for boarding and grooming while I was out of town - I was a bit nervous because it was a new place for him and he had never been in daycare before but they kept me updated on how he was doing and set my mind at ease. They took great care of him and when I returned he was happy, healthy and clean. He had a big goofy grin on his face when I came to pick him up so I know he had a great time. This is the only place I will take my dog and ditto if I ever end up with a cat.

  • Review 13 (2021-11-15 - Rating: 5)

    I was miles away from my pup and really enjoyed checking in on her through the online cam. It is a little pricey but we’ll worth it. Lucy got a lot of rest on her adorable bed and had a great bath before I picked her up. She is going there again during Thanksgiving. I highly recommend this doggie hotel.

  • Review 14 (2022-08-28 - Rating: 5)

    Dropped my dog Rex off for his first time boarding and he had a great time! He was exhausted from daycare that he slept the next 2 days! The staff was great and were able to give me updates when I called to check up on him!

  • Review 15 (2019-08-11 - Rating: 5)

    We boarded our dog for our honeymoon, 2 weeks, and he did great. Came back happy as every, I’m told enjoyed daycare, and the staff was detailed on their feedback. We emailed them while on our trip and they sent us a picture! Highly recommend.

  • Review 16 (2018-11-23 - Rating: 5)

    Excellent. .day care we will be using them.Also boring our Doodle there for our Christmas vaction.Incredible care afforded.All night people there.

  • Review 17 (2021-06-20 - Rating: 5)

    My dog is very nervous and the staff was very attentive to both my dog and me. Making sure I felt comfortable with him there as well as him getting relaxed. They did everything they could to make sure he ate. I felt like family was taking care of my dog. The staff is all so very nice ..

  • Review 18 (2019-04-24 - Rating: 5)

    I had the pleasure of working with Emily, the owner of Creature Comforts Pet Resort on a project.I dont even have any pets! I felt inclined to leave a review about her specifically because she was so fantastic to work with.I would 100% recommend her pet resort. Just by speaking with her you can tell she really cares and puts a personal touch into her business and that is a quality that is very hard to find these days.

  • Review 19 (2019-10-27 - Rating: 5)

    Our dogs Jackson & Yvette spent this weekend at Creature Comforts for their first time away from a family member. The care was amazing; seeing them on webcam really calmed our anxiety. They came home with a card about how they had done. The facility is extremely clean & the staff is very helpful. Their room was adorable & they seem to have had a great time. They will definitely be returning!

  • Review 20 (2022-07-03 - Rating: 5)

    This was our first time boarding our senior dog, and we are so glad we chose Creature Comforts. They took excellent care of Maizey and were quick to contact us with any questions or concerns with her. They were always responsive when we called them to check in or with questions. Maizey was well taken care of and we would definitely use them again.

  • Review 21 (2018-10-20 - Rating: 5)

    I have been taking Murphy to Creature Comfort Day Care for 2-3 days per week for several months now. He absolutely loves going there. He loves the staff and it is obvious that they love him back. This place is spotless. All the staff are very knowledgeable and friendly. I would highly recommend them for day care or boarding.Nancy Curry (& Murphy)

  • Review 22 (2018-11-29 - Rating: 5)

    I placed my fur baby here for about 9 days over the Thanksgiving vacation. I was very nervous since he hasn’t ever boarded before and is used to stay with close friends or relatives. He had a little bit of a rough start and wasn’t able to do daycare for the duration of the stay. But i was so happy that CC took the time out to call me and let me know and they replaced it with one on one time! I loved how I could watch him while I was abroad through the webcam and he came back home super happy and smelt amazing from his free bath. Definitely recommend their boarding!

  • Review 23 (2024-10-05 - Rating: 5)

    Everything about it is awesome. They treated my girl like she was a queen.

  • Review 24 (2019-08-24 - Rating: 5)

    I absolutely love this place, they are extremely organized, always pleasant when we arrive and my dogs seem to be very excited to go every time as they run to the door without ever looking back. I highly recommend. They also accept all breeds and are very accommodating.

  • Review 25 (2019-04-10 - Rating: 5)

    My 2 cats and dog loved their 10 day stay at creature comforts ! Everyone was very well taken care of and my very social cats loved spending their 1 on 1 time with the staff! My dog enjoyed his days in daycare as always and all were happy and healthy coming back home to me! I definitely recommend boarding and daycare at CCPR!

  • Review 26 (2018-10-15 - Rating: 5)

    Our dog Bella and cat Zachary spent two weeks at Creature Comforts due to our moving situation in which we had an layover in apartments. Both of them came home to their new apartment happy and healthy, and Im thankful there is a good boarding house close to home that made that possible for us in a stressful time. Thank you to the staff for taking good care of them and letting us come visit them halfway through their stay.

  • Review 27 (2023-07-22 - Rating: 5)

    I feel so safe leaving my puppy here for day care and boarding! They’re really great with communication and offer a ton of options for my puppy during his stays!

  • Review 28 (2019-05-18 - Rating: 5)

    I stopped in for a tour of the facility & was very pleased with staff, at how clean and relaxing it was. The dogs in the Play groups seemed happy. The boarding area was cute. I look forward to having my pups stay here in the future.

  • Review 29 (2021-03-17 - Rating: 5)

    Our experience was wonderful! As new pet parents the team at creature comforts allowed us to have a pleasant weekend free of worry. We were called regarding a minor concern that was addressed, still feeling confident with the teams ability.

  • Review 30 (2023-04-13 - Rating: 5)

    Boarded my pups and cat here for two different stays and I have nothing but good things to say. They were nice and polite when checking in and made sure to give me a detailed verbal report in addition to their report cards when checking out. I opted for pictures on one of their stays and to be honest it’s one of my favorite pictures of them. For anyone interested I had both of my pups in the same classic run with no issues!

  • Review 31 (2018-05-22 - Rating: 5)

    Boarded my doggie for 11 days and they were wonderful. She warmed right up to the staff and daycare. Loved, loved, loved the webcam feature to peek in on the fur baby anytime. Definitely will use in the future for boarding and plan on continuing weekly daycare.

  • Review 32 (2023-12-28 - Rating: 5)

    Our fur babies love it here!!

  • Review 33 (2023-06-24 - Rating: 5)

    Creature comforts focus is on dogs but I have come to trust them to do a good job with my cat. Scheduling can be tricky but someone is usually there to help take the worry out of boarding.

  • Review 34 (2024-02-08 - Rating: 5)

    Truly a great place. I know my dog is in dog hands every time I leave her with Creature Comforts.

  • Review 35 (2019-04-28 - Rating: 5)

    Trent does a great job training at CC. Spencer has made amazing progress!!

  • Review 36 (2019-12-23 - Rating: 5)

    This is the only place I take my 2 dogs, they are treated like royalty there. From the moment you walk in their main concern is about the dogs. I love this place for my dogs, very comfortable about everything there, kennels, care, grooming is a 10 out of 10.

  • Review 37 (2023-09-21 - Rating: 5)

    I love it here and so does my dog! We have been using the Tonawanda location for 4 years now and it’s been amazing

  • Review 38 (2018-09-19 - Rating: 5)

    Our dog loves going to daycare here. The staff is friendly and helpful, the building is amazingly clean, and I never worry about leaving Lola with them.

  • Review 39 (2022-04-25 - Rating: 5)

    No one locally trims long fur Guinea Pigs.. My Butterscotch has long fur that gets in his private area.. They were amazing cleaning him up..

  • Review 40 (2019-09-08 - Rating: 5)

    Creature Comforts Pet Resort took very good care of my dogs and all there special needs. I will definitely use Creature Comforts again to board my dogs 👍

  • Review 41 (2019-08-29 - Rating: 5)

    They are great with my dogs, and both pups love going there. Sometimes for an overnight stay mostly doggy daycare

  • Review 42 (2024-04-23 - Rating: 4)

    Havent been there for a while but i have used them in the past great experience

  • Review 43 (2021-06-24 - Rating: 4)

    We are trying them out for the first time and are satisfied with their service, so far. They are not cheap but but for the friendly staff, pet accommodation & various services it seems worth it.

  • Review 44 (2022-12-26 - Rating: 5)

    This is the only place my dog will allow someone to cut his nails! Love to board my dogs here, too.

  • Review 45 (2019-05-08 - Rating: 5)

    Their training classes are amazing. Their facility is clean and well kept. Staff is friendly and great with the dogs.

  • Review 46 (2018-03-17 - Rating: 4)

    Our community is so lucky to have this company right here in our backyard. Heard nothing but positivity from our friends who have used their services. Keep up the great work that you do folks.

  • Review 47 (2019-03-14 - Rating: 5)

    My dog is a very nervous guy, and he did just fine there. I could tell he had lots of hugs and attention while we were away.

  • Review 48 (2019-12-28 - Rating: 5)

    Our Newfoundland has a great time. Two days calm him for the week. Wonderful staff. Clean.

  • Review 49 (2021-05-31 - Rating: 5)

    My fur pup Jack is always in the best hands here! I never have to worry as I know they are giving everything he needs and then some!!!

  • Review 50 (2019-06-16 - Rating: 5)

    The cutest little beds and rooms, with super friendly staff. Its hard to have to leave our buddy home, but its easier when he gets to hang out in a place like this.

  • Review 51 (2022-05-23 - Rating: 5)

    My dogs love it there, and so does everyone elses to. Staff is awesome awesome. Highly recommended. Thank you

  • Review 52 (2020-09-01 - Rating: 5)

    Great facility, friendly staff. Very pandemic conscious. My dog is always happy to come here.

  • Review 53 (2019-08-28 - Rating: 5)

    Our dogs were well cared for and attended to. If we have to leave town again, we wouldnt hesitate to board them there again.

  • Review 54 (2017-12-02 - Rating: 5)

    Really neat place to bring your best friend. Overnight accommodations are very nice. I really like the DOG TV channel. Beautiful place.

  • Review 55 (2018-07-06 - Rating: 5)

    I just love this place. Being a very overprotective dog parent, I know she is in good hands. I can go on vacation without any worry now.

  • Review 56 (2019-05-10 - Rating: 5)

    My dog was sent here as an emergent care while I was out of town, they handled everything great and were very accommodating.

  • Review 57 (2022-05-07 - Rating: 5)

    Our dog always seems happy when he comes home, the staff are very attentive and the pricing is great

  • Review 58 (2020-01-03 - Rating: 5)

    Day Care is good and convenient. Personable employees. Our dog enjoys it !

  • Review 59 (2022-04-11 - Rating: 5)

    Beautiful facility! Each and every inch!Ps.just wish theyd have hired me to join their team!

  • Review 60 (2022-05-31 - Rating: 5)

    Great new place in Buffalos slow-but-steady growing canalside area. Great drinks and awesome atmosphere

  • Review 61 (2022-09-23 - Rating: 4)

    Great customer service & great atmosphere looking forward to boarding my pet there!

  • Review 62 (2022-07-21 - Rating: 5)

    They taking wonderful care of our two dogs and I couldnt be happier.

  • Review 63 (2023-12-22 - Rating: 5)

    We use them for both daycare and boarding. Our dog, Libby, loves going here and has always been well taken care of. The staff is friendly and loves animals.

  • Review 64 (2018-03-04 - Rating: 5)

    Outstanding! Very friendly and professonal, would definitely use them again for pet boarding!

  • Review 65 (2021-12-31 - Rating: 5)

    Staff went above and beyond to make sure my fur- babies were happy and well taken care of.

  • Review 66 (2022-06-16 - Rating: 5)

    Merlin loves it and theyve accommodated me on short notice many times.

  • Review 67 (2022-02-10 - Rating: 5)

    First class of puppy basics went so well! Cant wait for the rest!

  • Review 68 (2019-01-24 - Rating: 5)

    Staff are the most caring and genuine around. Very knowledgeable! No better place for you fur baby!

  • Review 69 (2018-12-12 - Rating: 5)

    The staff here is great and the resort is always very clean and well maintained.

  • Review 70 (2021-07-17 - Rating: 4)

    My dog stayed for 5 days and enjoyed herself.

  • Review 71 (2023-07-03 - Rating: 4)

    Kept are pets for three days. Very professional and proficient in their operations. Friendly customer service and management is very understanding.

  • Review 72 (2024-05-10 - Rating: 5)

    Great place and super clean. Great staff

  • Review 73 (2021-05-16 - Rating: 5)

    So far so good. Nothing negative to report. Seems like a well run business

  • Review 74 (2019-08-21 - Rating: 5)

    They were very patient with my boebel because it was his 1st time in a kennel

  • Review 75 (2022-07-04 - Rating: 5)

    My dogs had a great experience for the week they were at creature comfort! They stayed together in a suite with a camera that I could check in on them... they were definitely taken out regularly. Anytime I called to check in staff was great! I never felt like it was an inconvenience for them to check with other staff members how things were going for my furbabies ❤️ after their week stay they had bath and nail trim there and smelled fabulous coming home... we will definitely return 🐾Thank you! ❤️ Maple and Maia

  • Review 76 (2020-10-12 - Rating: 5)

    They take very good care of the pets alot of options for pet care

  • Review 77 (2021-07-14 - Rating: 5)

    I had recently brought in my senior pet Bella to this boarding facility for some overnight stays. I would have to say I am very pleased with how the management and owner Emily operate their facility. Bella had some medical issues while she was there given her age, and the way the management and the owner Emily conducted things regarding Bellas medical issues was very professional. Also, the facility is BEAUTIFUL and the video cameras are a major plus! Their prices too are extremely reasonable compared to other boarding facilities! I was also pleased with how attentive they were with my pet.

  • Review 78 (2018-02-20 - Rating: 5)

    You can trust the folks working there LOVE the dogs & cats in their care.

  • Review 79 (2023-01-07 - Rating: 5)

    Our Labrador Retriever loves staying at Creature Comforts. The staff is very caring and professional and the facility is clean and inviting.

  • Review 80 (2022-04-13 - Rating: 5)

    I couldn’t be happier with Creature Comforts. Rudy is always excited to go there to play. He also stayed there for a week and was treated well by the staff. The staff is professional and courteous. I’ve recommended them to several friends.

  • Review 81 (2021-06-20 - Rating: 5)

    Amazing stay for our 2 pit mixes that had never boarded before. Suite had plenty of space. Loved using web cam. We will definitely use this wonderful place again!

  • Review 82 (2018-05-15 - Rating: 4)

    Awesome boarding areas, clean inside and out, Staff friendly

  • Review 83 (2018-05-16 - Rating: 4)

    🐕 Dogs on vacation! Really clean / loved the web cam feature.

  • Review 84 (2022-03-16 - Rating: 5)

    Awesome facility. Clean, kind, caring and friendly

  • Review 85 (2018-02-19 - Rating: 5)

    A beautiful facility and a wonderful group of people who really care about the pets. I use to drive out to their Angola location. So happy they now have a place in Tonawanda since it is much closer to my home.

  • Review 86 (2018-11-07 - Rating: 5)

    Great staff. Clean and caring. Good prices.

  • Review 87 (2019-08-10 - Rating: 5)

    Best doggie day care for my unaltered male puppy.

  • Review 88 (2018-08-06 - Rating: 4)

    I was really nervous about leaving my dog in a kennel for 3 nights... but the staff here were friendly and seemed to genuinely care. I had to pick my Mishu up early because I had separation anxiety. Lol. They gave me a report card for her which i thought was really cool. Glad i took her here. I would recommend it.

  • Review 89 (2021-10-26 - Rating: 5)

    Took great care of my goldendoodle for 5 days!!! Will return!!

  • Review 90 (2021-04-20 - Rating: 5)

    Safe! Clean! Love it!!

  • Review 91 (2021-06-16 - Rating: 4)

    Clean, convenient and love their dogs

  • Review 92 (2020-02-18 - Rating: 5)

    Great care of our fur babies !

  • Review 93 (2022-04-18 - Rating: 5)

    Very professional and welcoming.

  • Review 94 (2022-05-17 - Rating: 5)

    Great caring staff.

  • Review 95 (2021-09-19 - Rating: 5)

    Amos and I love this place.

  • Review 96 (2019-04-14 - Rating: 4)

    Great job grooming.

  • Review 97 (2019-08-12 - Rating: 5)

    They BARK at CCPR!🐶

  • Review 98 (2020-01-06 - Rating: 5)

    Wonderful place for pets!!

  • Review 99 (2021-12-29 - Rating: 5)

    Great food

  • Review 100 (2018-04-02 - Rating: 5)

    This place is great.

  • Review 101 (2019-10-27 - Rating: 5)

    Its the best

  • Review 102 (2018-07-15 - Rating: 4)

    Good staff !!!

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