Best Friends Lifesaving Center

Located in New York, New York

Address: 307 W Broadway, New York, NY 10013, United States

Phone: +1 929-292-8300

Rating: 4.5

Services

Identifies as women-owned
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet
Gender-neutral toilets
LGBTQ+ friendly
Transgender safe space

Photos

Latest Pet Care Services New York

Comments

Review 1 (2024-10-09 - Rating: 5)
We adopted little Pumpkin two weeks ago and we are so happy we made that decision. The shelter was so nice and everything is so clean. All the staff there were friendly and helpful, they go through every single thing in detail and also send pumpkin’s history to me right away. Pumpkin is so adorable and playful, she always full of energy and loves to run like bunnies at home. The first few days at home were an adjustment for us, but now she becomes a best friend of her big brother, Jimmy. I truly encourage anyone thinking about getting a pet to adopt, you can get a chance to visit “Best Friends Animal Society ”, you will love there.

Review 2 (2025-01-07 - Rating: 5)
I really appreciate the Best Friends.Thank you for helping animals.I have adopted Harris for two months.Now Harris is very important to me and I hope I am important to her as wellAt first,Harrids was very scared of people but now she is ok.I want you guys to know that she is very healthy and happy.And She doesn’t need to wander anymore.

Review 3 (2025-01-07 - Rating: 5)
Just adopted a wonderful 3-4 month kitten. Absolutely delightful. This adoption center is the best one Ive visited. Its well maintained and the staff is so helpful and friendly. Adoption was a breeze. Just one note, if you find a pet you want to adopt, be ready to take the animal home. They wont hold any animals.

Review 4 (2024-09-02 - Rating: 5)
I went there to find a cat and had a wonderful experience I was extremely nervous and multiple people told me about the cats their personality. It was a great experience. You can even go in just to pet the cats! I adopted a wonderful cat Katniss with the help of a worker Jasmine she was wonderful and went above and beyond. I also love the fact this place takes in the overflow from other shelters. All the animals are so cared for and vaccinated, fixed, and chipped! They have adoption events and you can even foster to adopt. Really a wonderful experience and I cant thank Jasmine enough for all her help.

Review 5 (2024-12-19 - Rating: 5)
Good morning everyone. We had the best experience at this place. I was able to adopt princess and my fiance had adopt selna. Her name is Tiger now. Here is an update picture of princess.

Review 6 (2024-11-22 - Rating: 5)
Truly had the best experience adopting our sweet cat here. We were given all of her medical information, and never pressured to adopt. We were even given a bag of food and treats for her. All of the staff and volunteers were very kind. Would 1000% come here again and recommend it to everyone I know. This is syrup who we renamed to blackberry :)

Review 7 (2024-09-09 - Rating: 5)
Had a wonderful Foster and Adoption experience here. I started fostering Fly and then decided to adopt him last month. All the staff at the shelter were very friendly and nice (compared with some bad experiences I had at another shelter, will not say the name here). The foster team (Leah) was really helpful and I can tell they truly cared about the animals. Also they responded to my emails very fast.

Review 8 (2024-11-28 - Rating: 5)
I went to another shelter nearby that required you to make sure every member of the household sees the cat before you can adopt them, along with a very high adoption fee. I found this absolutely ridiculous. I then went to Best Friends, and had a very smooth adoption process. They even sat down with me and went over her health history (every single detail, line by line) and how to feed and take care of her. No hassle and no fuss whatsoever. She has been a great member of the household for 3+ months. Thank you, Best Friends, for saving so many lives.

Review 9 (2024-12-27 - Rating: 5)
Painless adoption process, it is first come first serve so if you’re interested in the animal pull the paper down! Otherwise it can be adopted out from under your nose. Lovely staff. Well cared for animals, clearly they are amazing people and I love my new baby!

Review 10 (2024-08-20 - Rating: 5)
Came in on a Saturday to look at the cats they had up for adoption, we took our time finding the perfect fit for our family and had help with any questions from staff/volunteers. We had a great experience with signing off on paperwork and a nice explanation with administering his medicine. I even got a voucher for a $25 first vet visit and a bag of food. This is Mickey.

Review 11 (2024-02-18 - Rating: 5)
After wanting a kitten/young cat for a while I stumbled upon this place & went on a Friday after work. First, the staff is so so sweet, knowledgeable & attentive. The place just has such calming feels & the cats are all so well cared for! I found this shy small 1 year old little cat who I knew would slowly blossom. It’s only been a week & me & my family are obsessed with her! She is so sweet, loving & chill :) The application process was such a breeze & I’m so happy I adopted from them & get to love her forever

Review 12 (2024-12-20 - Rating: 5)
Best adoption center ever. Best staff ever!!!Thank You for allowing us to give Rose a home 😍 We think she already found her bestie 🥹

Review 13 (2023-11-17 - Rating: 5)
Nothing, but praise for this adoption center. It’s a welcoming and relaxed environment. The staff is kind and is more than happy to answer any questions you may have and of course help you make your decision to adopt / foster. For me, the adoption process for a kitten took under an hour. I would 100% recommend this place and I will probably come back in the future.

Review 14 (2024-12-21 - Rating: 5)
I am very happy with my kitty adoptions this week are only ten dollars and they even gave me some litter and food for miss candy.

Review 15 (2024-10-06 - Rating: 4)
Place is clean, furries (animals) well taken care of. Animals info well displayed, cages well suited for them.

Review 16 (2024-05-06 - Rating: 5)
I adopted my kitten Catalina (formerly known as Milly) from this shelter and the staff here are absolutely friendly. The adoption process is very quick and efficient. It took an hour for the adoption process and I got to take my kitten home the same day.The place is well maintained and clean. I am very satisfied with the service.

Review 17 (2023-10-12 - Rating: 5)
Customer service was amazing. The animals seemed happy and the person who helped us was informative. I really loved how there wasn’t a super labor intensive deep dive with credit check just to adopt. I went with my fiancé to adopt and we left with our two wonderful kittens home. They’re happier than ever and we are too.

Review 18 (2024-12-09 - Rating: 4)
Got my 2 month old kitty from here last week!! Love this place!! Clean, organized, friendly genuine staff. The only thing that kind of triggered me was that all the cats that were small all had cones they looked so annoyed.. maybe wait till they recover a bit before so many people walk in and out touching them? Butttt again LOVE THIS PLACE THANK YOU SO MUCH FOR WHAT YOU DO .

Review 19 (2024-07-16 - Rating: 5)
Got our forever furry friend his name was Henry but we changed it to Bain!hes so curious, sweet & loves food! Everyone there is so caring for these animals & very sweet. it was quick process, we took him home the same day, everyday is a new one with our lil cat. Thank you to everyone there & we would love to get a second cat from here in the near future!

Review 20 (2024-09-13 - Rating: 5)
These guys are awesome! I just adopted a lovely little cat two weeks ago from here (Salem). Such a sweet little cat and an absolute cuddle-bug. The staff were so nice and informative. Its clear they really care about the animals. If youre looking to adopt an animal, definitely come here!!

Review 21 (2024-09-15 - Rating: 5)
What an amazing place! They made adopting our 2 new kitties extremely easy, stress free and fun. All the staff and volunteers are really friendly and knowledgeable. If you’re looking to adopt a new furry friend, I’d highly recommended checking out Best Freinds Animal Society

Review 22 (2024-07-25 - Rating: 5)
The staff here are very friendly and they allow you to meet the pets and pet them. Walked in and got greeted and one of the staff was kind enough to tell me about the cat I interacted which is Milo. They gave a warm welcome. I was looking around and even with no intent to adopt right away the staff there still welcomes you regardless. I will recommend this adoption place for anyone looking for a pet. Thank you for the experience I will come back one day when Im ready to adopt.

Review 23 (2023-11-12 - Rating: 5)
We found our newest family member, a kitten we named Oreo. ❤️🐈Best friends Lifesaving Center has an Excellent Service.We have an Awesome experience with all staff.⭐️ Jen was Awesome!!!Thank you!

Review 24 (2024-01-05 - Rating: 5)
We have adopted 2 cats since March. The first was a 9 year old orange boy and the second a sweet kitten. We love them both and are grateful to Best Friends for completing our family

Review 25 (2021-12-10 - Rating: 5)
Adopted our Lou from Best Friends back in march! Best decision we’ve ever made. Lou was a very traumatized and scared cat but they could tell that he was a sweetheart who just needed time, and they were completely right. During the adoption process, they were so on top of things despite operating during the pandemic, and the entire process was seamless and stress-free. They made sure we were well-informed and provided care guides, and they obviously care so much about animals and finding them caring, loving homes (shoutout to Kristen!!)

Review 26 (2024-07-15 - Rating: 5)
Thank you so much ! Chris is a wonderful cat. Adoption in NYC was quick and simple. He’s loving his new home in Ontario Canada now 😃

Review 27 (2024-02-11 - Rating: 5)
It’s been 2 years since I adopted my sweet baby, Chonky, from best friends and I’m still grateful! The process was quick, smooth, and straightforward. We were in and out within 1 hour! It’s been such a joy caring and growing with Chonky. She came all the way from Georgia!

Review 28 (2023-06-30 - Rating: 5)
I adopted my cat from here during National adoption weekend and might go back again for another cat in the near future. The adoption process was very smooth and easy. You can tell that the folks at Best Friends really care about the animals.

Review 29 (2024-06-24 - Rating: 5)
Amazing rescue center for cats and dogs. All the staff are friendly and helpful. My family was able to bond with a kitty and able to adopt him on the same day. We were happy to add him to our forever home and free up a space in the center for another cat. Highly recommended this place if you are looking to adopt / help these little animals.

Review 30 (2017-04-19 - Rating: 5)
Amazing facility, very modern, well maintained and clean. Nice employees and volunteers that greet you immediately and answer any questions you may have. Plenty of cats, kittens and a handful of dogs. Sign up to volunteer or buy some swag to support an awesome cause!Extras:-Theres a photo booth towards the back right.- There are two iPad by the entrance where you can view other adoptable pets in their network.

Review 31 (2022-11-18 - Rating: 5)
When we were there, a bunch of new cats arrived, we were lucky to spot one we really liked and ended up adopting this super cute and active 2-year-old shorthair! All the employees and volunteers are friendly. Olivia was very patient, and helped us from choosing a cat to doing the paperwork. She provided all the valuable information we needed for a first time cat owner, and she attentively followed up with us a week later. We had a wonderful experience here!

Review 32 (2023-09-01 - Rating: 5)
God bless this place. Adopted a kittenwithin the same day, the staff were all nice, they gave us a lot of kitty food to start with!Update Sept 2023： 3 months later rn the kitten becomes so clingy towards me! Never hisses at me nor scratches me! He has the best personality!

Review 33 (2024-02-15 - Rating: 5)
I adopted my new BFF Chipmunk at Best Friends 👍🏼 The process was easy and the staff was very professional. The facility was very clean. Best Friends also gave us a discounted vet visit!

Review 34 (2024-11-08 - Rating: 5)
Best Freinds shelter i visit almost daily because its on my way to My Employment! I have an affinity for animals . And @ Best Freinds there are adorable animals in need of adopting and or Fostering. The staff is great, I got my last best freind from there in August!

Review 35 (2021-07-22 - Rating: 5)
I scheduled a viewing appointment online and it was quick and easy. When I got there I was the only visitor and the place was nice and clean and inviting and the staff were so friendly. After going through the two rooms I fell in love with a sweet orange boy who had just arrived there the night before and I got to take him home right away. Adoption was sweet and simple and straight forward and I couldnt be happier with my decision to adopt from them. Ive had this little guy for two months now and I absolutely adore him. I plan to return soon to get him a companion

Review 36 (2023-02-19 - Rating: 5)
The best adoption place. Everyone is friendly and the adoption process is so easy. I found here the perfect cat and we love her very much! I recommend this place for everyone who would want to adopt a pet.

Review 37 (2020-03-18 - Rating: 5)
Updated: still so happy to have him in my life, having a cat is awesome ❤️Just adopted a cat today. This animal shelter is by far is most clean shelter in NYC. The staff knows their cats and dogs very well and they feed the cat nice brand(nature valley’s instant) and mostly wet food which is surprising. I am very happy with the cat I adopted today!

Review 38 (2021-03-31 - Rating: 5)
Highly recommend. Due to Covid, there was a long waitlist and we were unable to meet our cat in person once we got an appointment. Thankfully, the team was extremely thorough and I must say the process to find the right fit for us was effortless! We love our little guy.

Review 39 (2024-05-29 - Rating: 5)
What a wonderful center! I was a donor to the Best Friends charity for almost four years, and last week (today is exactly one week since) I adopted a lovely cat who already feels like a family member. Im so in love with him! Thank you for your commitment to saving animals! And one more big shout-out to Seth! You are awesome! Thank you for all your help!

Review 40 (2022-12-05 - Rating: 5)
Best Friends Lifesaving Center has been on my mind this week as I reflect on adopting Leeds one year ago today. I had been navigating needlessly convoluted adoption applications and fees online for a month before I visited Best Friends. Leeds was the first cat I met here, and after a simple interview and paperwork process, I was able to bring Leeds home. It felt like a miracle!Despite being told that he was “very shy, I saw Leeds quickly reveal himself to be a very friendly, curious, mischievous, and affectionate boy. He brings a lot of joy to everyone around him, and I am grateful to Best Friends for what I hope will be many more happy years ahead. I unreservedly recommend them to anyone who is looking for a place to adopt.

Review 41 (2022-01-26 - Rating: 5)
On Dec 9th, my beloved Jigglypuff passed away after her battle with illness, she was only 8 years old. I was devastated and the grief was overwhelming. Everyday I wake up to an endless loop of nightmare and guilty, you always question what if when something like this happens. 6 weeks later, I decided to adopt another cat because grief is just love with nowhere to give.I have been looking at Petfinder and Bestfriend NYC for a good 3 weeks, originally I decided to adopt this cat named Link, but unfortunately he has some health issue and was not able to meet and greet human. This is when I laid my eyes on Ruby, a gorgeous 5 year old calico who looked so sad being in her cage, you can see in her eyes that all she needs is someone to give her love and a forever home. I picked her up the same day with no hassle at all from the shelter. I am so glad I did because she turns out to be so loving and affectionate, she always want to be petted and be around me. Even though I saved her from living in a shelter, she actually saved me from my further descend into sorrow and depression. It has been a week now and I am so happy that I adopted her, the amount of love Ive shown her, she returned 10 fold.Thank you BestFriends NYC for caring and giving these helpless animals another chance for a loving home. The staffs here are exceptionally knowledgeable about every single cats there and their needs, and theyre so kind and patient in answering all my questions. The place is extremely tidy and clean too, which is always a great first impression when you enter a new place.TLDR: Please adopt, do not buy from a breeder, you are saving an animals life by giving them a second chance, and they will forever be grateful to you.

Review 42 (2020-11-11 - Rating: 5)
Best Friends is a fantastic organization with a great mission, and the NYC lifesaving center is a truly special place. One of my kitties was adopted from the lifesaving center, and the other also through best friends, albeit through foster winning. :)The staff here truly loves and cares for all the animals and if you choose to foster, the staff will offer plenty of support to help your animal get off to a great new start. I absolutely recommend best friends whether you are looking to adopt, foster, or even volunteer (once it’s safe again, of course).

Review 43 (2019-05-18 - Rating: 4)
I came here twice in the past few days in hopes of possibly adopting or fostering a cat. The interiors are bright, spacious, clean, and modern, and according to the staff, they were designed by an animal behavioral specialist. There are two rooms of cats, and typically they only let one party into each room at a time, so you might have to wait around. Theres a kitten nursery that you can peer into through the glass walls, but theyre not up for adoption and you cant go in. Volunteers Lisa and Kyoko are especially sweet and kind.

Review 44 (2024-12-11 - Rating: 5)
Very cozy home like place you feel like youre part of The family at Best Friends 🧡 Life saving center I encourage everyone to adopte a furry 🧡 Friends

Review 45 (2023-10-24 - Rating: 5)
Adopted two kittens and I couldn’t be happier. Adoption process was simple. Counselors were helpful. They answered all our questions and gave us useful advice.

Review 46 (2023-11-20 - Rating: 5)
I went there the staffs were extremely sweet and kind and respectful and hardworking and on task and smart. It takes less than an hour to get your car or dog adopted. (But remember it’s always better to know which animal you will pick before getting them so it’s easier). You will then take a survey and get stuff signed by parents or guardian that is that age of over 18. Once you choose your pets(s) they will tell you everything about the pet or pets of its medical info and recommendation of eating and veterinarians things. It’s so relaxing and peaceful there. Got it Free for the month of November. Usually it cost 125 for a kitten and for adult cat its 100. They got a lot of cats and some dogs. Would love to visit. Looks awesome and neat there too. But make sure you bring a Photo ID. I’m so glad my pet is doing very well excellent condition!!! Thank you so much!

Review 47 (2017-07-24 - Rating: 5)
This adoption agency is amazing. Everyone who works there is so patient and wonderful. They answer all questions and always have a definite answer. It was a great experience and I was able to leave with my beautiful cat Missy same day. I did spend a bit of time there letting a cat choose me. But they are well maintained and very clean. If you have a chance and can foster or adopt, please choose this agency.

Review 48 (2023-03-23 - Rating: 5)
I bounced around a bunch of shelters looking for a new sidekick and Best Friends was the most inviting, helpful and attentive. Answered all my questions, and made adoption super easy. We left together the same day :)

Review 49 (2021-06-18 - Rating: 5)
Best Animal shelter in NYC,I found the cutest sister kittens and they are well behave,snuggle and sweet,they have been bringing happinss everyday,very greatful.

Review 50 (2024-09-02 - Rating: 5)
You’re doing great service same day adoption or were you need your walk with the dog see how you can go together and 45 minutes process with your civil ID birth certificate

Review 51 (2023-11-05 - Rating: 5)
My friend and I went in looking to adopt a kitten. We were immediately greeted by the friendly staff and guided through the facility to help us find a cat we wanted. There was free range to play and interact with all of the available cats. The space was clean, modern and organized. We ended up meeting the perfect little kitty and from there, the process was extremely easy to officially adopt. I highly recommend this spot if you’re looking for a cat!

Review 52 (2023-06-26 - Rating: 5)
A month ago I adopted a beautiful short hair from this shelter named Frankie (I renamed him) and could not be happier. I highly recommend coming here if you are looking to adopt an animal, especially cats. I was impressed by how many options they had and how attentive the staff was. I also appreciated that even though they let groups into the rooms one at a time, when I expressed interest in my particular cat they assured me that I had first dibs since I had seen him first. I was able to adopt him the same day since I brought a carrier with me. Around a week or so after I took him home, they even sent a pet friendly cake to celebrate his adoption!

Review 53 (2023-10-23 - Rating: 5)
Absolutely fast process and same day adoption :) staff were so nice and helped out with everything. This is a good place too adopt a furry friend :D

Review 54 (2024-11-02 - Rating: 5)
Very clean, the people there are very nice, we had a great tour from one of the volunteer Luis 🫶

Review 55 (2024-07-02 - Rating: 5)
You can tell that they really care for the animals they take in. I adopted a cat, quick and easy process, but it was very responsible of them to go over everything beforehand.

Review 56 (2024-01-17 - Rating: 5)
Not to be dramatic, but I literally met my best friend here. My little boy was this skittish feisty little kitten when I first met him in the summer. But with patience and a loving environment he’s transformed into the world’s biggest cuddle bug.The shelter is super well-kept and gorgeous with the adoption process being a breeze. I was able to take my baby home in less than an hour. I respected how considerate the workers were of my cat’s feelings when I asked to hold him, assuring me that it would take some time until he was comfortable enough to let me. It taught me how to navigate the greeting stage in a way that wouldn’t stress him out, and he got comfortable with me within days. I will always be grateful to Best Friends Lifesaving Center for helping connect me with my lifelong soulmate and I will be looking to adopt here in the future! 🐈‍⬛

Review 57 (2021-12-18 - Rating: 5)
Proud new foster parent. My dog Jamal is the perfect companion and family pet. Its an honor to have this opportunity, to save lives and end no-kill. Ill continue my help in any way I can.

Review 58 (2023-07-14 - Rating: 5)
Everyone who works and volunteers here is wonderful and you can tell how much they care about the animals in their care. I adopted the sweetest cat, Tigger, but when I had personal issues that impacted my ability to care for him they were very understanding and took him back into their care. It was a difficult decision to make, but knowing that hes in good hands until another family falls in love with him made it the right decision.If youre looking to adopt from an wonderful organization, this is an amazing no-kill adoption center!

Review 59 (2024-10-22 - Rating: 5)
Very clean, animals well cared for, wonderful job saving animals and finding new homes for them

Review 60 (2023-09-16 - Rating: 5)
A fantastic facility that cares for their pets. In regards to a negative review recently left, that person clearly posted on Nextdoor that they did not answer the phone when Best Friends tried to call them about their pet. They provided no way to contact them, its clearly written on the records. When I called them out about it they used the fact I had cancer as a way to get an upper hand. They pretty much verbally attacked anyone that spoke up against their clear lack of responsibility. Clearly not written by a halfway decent person. It is such a shame that people go out of their way to demean a business that does amazing work because of their poor decisions!Im both in vet medicine and have adopted from Best Friends, although it was a few years ago. In my vet med career I’ve often had to interact with staff during transport of animals or referred cases. Every interaction is pleasant, thorough, and every decision made is with deep thought and consideration for every animal. The team puts their, quite literally, blood sweat and tears into what they do. If you choose to adopt, they will hold your hand every step of the way. And they will communicate with you, as long as you answer your phone! 🙄

Review 61 (2023-07-28 - Rating: 5)
Last Thursday I adopted a 3 year old cat 🐈 by the name of Momo. I changed her name to Samantha because I like this name a lot. She is very cute, friendly and very playful. I am very happy that I have her, and I love her very much ❤️ . They asked me to pay for her $100 dollars, and she is worth every penny. I hope that she will never get sick, and live a long life. People, if you want to adopt a cat or a dog, then Best Friends is the place to go to. Thank you very much BEST FRIENDS, and keep up the good work 👏.

Review 62 (2023-01-14 - Rating: 5)
We got two wonderful kitties from this shelter! The staff helped us identify which cats would be a good fit for us based on our lifestyle and ability to take care of them, they gave us detailed care instructions (very helpful for us as first-time pet owners), and starter supplies so that we could take the kitties home the same day. They even mailed us an instant microwave cake to share with our kitties to welcome them home (see pictures).

Review 63 (2024-04-16 - Rating: 5)
Everything was great and it clean, I adopted a kitten name clover my family loves her ☺️ great experience everything went smoothly, very friendly and organized if you’re looking to adopt a pet this is the place

Review 64 (2018-05-23 - Rating: 5)
Everyone here was so helpful and sweet. I adopted my cat from here and it was the best decision. I recommend them for pet adoption but in my opinion they have more cats than dogs.

Review 65 (2022-12-11 - Rating: 5)
It is a safe haven for animals rescued. To me, it doesn’t feel like a animal shelter but a home for little animals who are looking for their permanent home and someone can love them back. The staff are very friendly. It is a well organized and managed place that makes animal adoption process friendly and easier.

Review 66 (2022-05-07 - Rating: 5)
I can’t say enough how wonderful of an experience I had with Best Friends! They care deeply for the animals and do a thorough adoption process, which I think is so important. I rescued a wonderful cat who I couldn’t imagine my life without. I was really impressed with her former fosters, all of the medical history the agency was able to compile for me on her, and just how supportive and kind everyone was through this process. I urge everyone to please try to support No Kill agencies like this!

Review 67 (2023-09-24 - Rating: 5)
Adopted my cat from here. The staff was lovely, helpful, and attentive to potential pet parents. What I was most happy to see was their care and knowledge of each animal in the shelter.

Review 68 (2022-05-17 - Rating: 5)
I was considering adopting two cats this summer, and I began my in-person search here. The location is very easy to get to; just a short walk from the NQR line. I brought my children along, and the staff were warm, friendly, and welcoming. They were knowledgeable about all the cats up for adoption and were patient and generous with the play and petting time my kids could have with the cats. The facility itself is well lit, nicely decorated, and very clean. The cats appear to be reasonably happy (they would be much happier in forever homes, of course!), and well taken care of.The adoption process, as I understand it, is a little less invasive than some of the other rescue agencies Ive connected with, and the volunteers and coordinators are very upbeat and non-judgmental. I think this is a wonderful place to look if you are in search of a furry friend, as they offer a pleasant, low-stress way of connecting with your new BFF. If youre not looking for a pet right now, do consider donating supplies or money here; from what Ive seen, it will likely go to good use.

Review 69 (2018-03-19 - Rating: 4)
The facility was very clean and maintained. The animals are well taken care of. The staff were very friendly and helpful. We are starting the process of adopting a new cat. Were still in the early stages of our search but there were a few cats we liked but none we connected with. The staff suggested coming back when the weather is warmer as more cats come out from hiding and they have more cats on hand. All in all we were very impressed with the facility and will be coming back.

Review 70 (2024-09-30 - Rating: 5)
Quick Simple And They Have Beautiful Animals, Got My Kitten The Same Day

Review 71 (2020-02-23 - Rating: 5)
I had visited Friday and I attended Small Dog Saturday at this shelter yesterday and enjoyed my experience so much I had to review here. Even though I didnt find the right pup for me yesterday they made the process/event seamless and welcoming. Their facility is very clean, staff is friendly and able to answer all of your questions if not by one volunteer, but as a whole team. I will definitely be back again! I hope all the small dogs that were there Saturday did find happy homes!

Review 72 (2019-09-11 - Rating: 5)
I came in yesterday after work in hopes of bringing home a furry friend. I did not, but I have hopes of stopping by again after my trip and see if i find anything to bond with. They had a lot of cats due to the hurricane. One thing I can say is this place is extremely clean and so welcoming. The cats are treated like royalty and the dogs are walked and kept clean. If you are looking to foster/adopt a cat/dog, this is the place.

Review 73 (2022-06-24 - Rating: 5)
Phenomenal establishment. They are all extremely friendly and truly care about the pets going to a spectacular home. Diane was AMAZING, for a first time having a cat she broke everything down perfectly. Everyone is amazing but Diane is the one you want to look for, hands down.

Review 74 (2024-07-20 - Rating: 5)
Thank you for being so kind!! The best animal shelter in NYC

Review 75 (2019-01-31 - Rating: 5)
This place has changed our lives! We adopted a new puppy this Sunday and I can’t express how happy we are. The entire process was quick and easy. The staff were super welcoming, patient and friendly. They love their animals and are happy to make sure they find a good home.A lot of people said adopting a dog is a stressful process that require hoops to jump through. This place was the complete opposite of that.If I could give 10 stars I would. From everything I’ve heard about the other places to get pets at, hands down this is the place to go!

Review 76 (2018-12-07 - Rating: 5)
These guys are so professional, and you can tell they care about the animals the moment you walk in the location. Also, the people who work there are nice, which is really great and its something that I appreciated when I visited. Sometimes, at these kind of places the staff are either super nice to the animals and not nice to people or the other way around. That wasnt the case here--I felt that the staff was just generally friendly. I cant wait to go back again sometime soon and adopt myself a little doggo!

Review 77 (2022-11-21 - Rating: 5)
3 days ago we adopted our new kitty in this amazing place. Thanks for all your help and our baby

Review 78 (2019-03-14 - Rating: 5)
Each staff member at BEST FREINDS OF NEW YORK that I interacted with (Peter, Beth & Lori) was attentive, kind, and incredibly patient. They understand that choosing your best friend is an important decision - one not to be taken lightly. They helped me find my perfect kitten, Donuts. It is evident how much they care for the animals, making certain that each one is safe and happy. Many rescues that Ive worked with in the past are overwhelmed and disorganized. This is not the case with Best Friends. Donuts paperwork was detailed and up to date. Each pet is neutered/spayed and microchipped before adoption. The facility is clean, modern and monitored 24 hours (not open to the public 24 hours). Peter - Donuts thanks you for her stuffed animal tiger! It was such a great experience. I am so grateful to have found Donuts at Best Friends. If anyone is debating whether or not to adopt or foster - please consider Best Friends.

Review 79 (2019-12-03 - Rating: 5)
I highly recommend Best Friends in New York to find your next forever friend. Staff is hard working and committed to helping you find and keep the dog or cat of your dreams.Keep in mind that the BEST adoption places will always have a few 1 and 2 star reviews because they dont adopt to just anyone. This is a place that has realistic expectations and will turn away someone if they dont feel it will be a good home.

Review 80 (2018-05-14 - Rating: 5)
This adoption center is very modern and they offer same day adoption. The space has several dogs and cats. When we went they had 9 dogs and a handful of cats and plenty of kittens. The facility is pretty much spotless and it appears that the animals are kept happy and healthy. We will be adopting through either them or one of their partners.

Review 81 (2019-07-03 - Rating: 5)
I adopted my cat here. They are way too clean and upscale to even be called an animal shelter. But that’s what they essentially are. Adoption fee is the same as anywhere else. They really take care of their animals, shots and check ups are all up to date. I have recommended this place to everyone who wanted to adopt.

Review 82 (2024-09-13 - Rating: 5)
Couldn’t ask for a better experience.

Review 83 (2017-10-28 - Rating: 5)
Fantastic place to adopt a pet, especially adult cats. You can hang out with multiple cats in an open space (they have two rooms that house the cats together plus some cat “condos” that open into the rooms for the cats that do better alone). This allows you to play, interact, and really get a sense for their personalities (within the limits of a non-home environment). This is in contrast to pet fairs or ACC. You also get to see multiple cats without asking to see each one or visiting multiple foster homes. The center also doesn’t place children/age restrictions on many cats, unlike the Manhattan ASPCA. Lastly, the process of adopting really seems geared to helping the pets find homes, as if they actually want people to adopt them rather than making it a challenging experience to get to know and adopt a pet that is a good fit.

Review 84 (2023-07-22 - Rating: 5)
This place is wonderful. I came look around with my kid during walk-in hours and the staff was so nice to us. We walked in and let them know that we were interested in adopting a kitten. They pointed us to where to look and we saw a kitten we liked. They offered us a glass walled small room to spend a little time with him to see how we all got along. We liked this really cute and calm grey medium haired male.The paperwork process was simple and didn’t take long. They sat down with us and kindly advised us how best to help him adjust to our new home and we left with our adorable new friend that same afternoon!We experienced the staff to be just so kind and friendly. I’d highly recommend passing by if you’re thinking of adopting.

Review 85 (2020-02-21 - Rating: 5)
They are really hardworking and really kind and respectful. I got my pet kitten from here and the volunteers told me what to do for him and how to properly take care of him. They spent 2 hours explaining everything to me but that shows me they care and want to do their job!!

Review 86 (2023-11-28 - Rating: 5)
Great staff and very lovable animals!

Review 87 (2024-08-24 - Rating: 5)
Got my cats from there very clean kind people and fast adoption and same day adoption very happy

Review 88 (2022-07-25 - Rating: 5)
I adopted this lil gem at Best Friends adoption event 6 years ago and it was the best decision I have ever made

Review 89 (2021-08-22 - Rating: 5)
The staffs are very friendly and response via email, phone or text very fast. Most importantly, they really really care about the animals. Highly recommend! And thank you for trusting us with Joumou!

Review 90 (2023-12-11 - Rating: 5)
I adopted my wonderful well mannered cat. I recommend anyone to come inside and find your forever friend.

Review 91 (2022-08-20 - Rating: 5)
Adopted my cat here almost four years ago and he is the best! Great adoption experience – very quick I will note – would recommend to anyone looking for a pet

Review 92 (2018-04-16 - Rating: 5)
My family and I are very happy with our new addition to the family. We adopted Chelsea and we love her very much. She was well taken care of and a happy healthy adult dog. The best place to adopt. 🐕

Review 93 (2018-05-26 - Rating: 5)
What an amazing place! If youre looking to learn more about animal rescue/adopting/fostering please check it out. It is a great facility full of healthy, loving dogs and cats who are all looking for their furever homes.

Review 94 (2020-01-22 - Rating: 5)
The best place I volunteered at hands down. I enjoyed every minute of it giving people tours and talking to them about the kittens, dogs and cats. The people were always friendly and you can touch the cats and play with them.

Review 95 (2022-10-26 - Rating: 5)
Amazing experience as a new foster, they give you lots of help, resources and supplies to make the foster stay a success and not a huge financial burden. They are doing amazing things for the animals they rescue.

Review 96 (2019-11-13 - Rating: 5)
I adopted the most perfect puppy from Best Friends. All staff are so kind and patient with the learning process of being a first time dog owner. Thank you so much for changing my life

Review 97 (2022-08-15 - Rating: 5)
I adopted my cat from here a few months ago, The staff was kind and professional, very happy with my beautiful girl.

Review 98 (2019-09-08 - Rating: 5)
We adopted a kitten who was a refugee from hurricane Dorian. It was a great experience with wonderful employees and volunteers who clearly really cared about their jobs and the animals.

Review 99 (2019-06-28 - Rating: 5)
I love the way they treat their rescues with love and respect. Each cat and dog gets their own spacious room, bed and water. Not many adoption rescues have that

Review 100 (2018-07-19 - Rating: 5)
I adopted the most amazing kitten today. This facility is most professional. Clean!! Most of all, genuinely loving for the animals as well as the adoptors.

Review 101 (2018-04-29 - Rating: 5)
About a month ago I found a best friend, Pussum ( I call him Simba) this adoption center is the best, very clean and very professional staff and friendly, I will definitely recommend this center. I love my best friend he is smart, friendly and lovable 😍😍😍😍. I’m given a ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Review 102 (2018-12-27 - Rating: 5)
Save them all is their motto. Super sweet and friendly, and the home of kitten yoga (follow them on Instagram for the announcements). Needless to say, my cat is awesome and I appreciate their part in the gotcha day.

Review 103 (2019-03-23 - Rating: 5)
Wonderful people. We adopted our kittens from them. They are awesome. Unique in their no Kill in New York as far as we know.We donate to them

Review 104 (2018-10-10 - Rating: 5)
This place just amazing! One of my best experience with adopting a cat! People here are so friendly! Definitely a five-star recommendation!

Review 105 (2018-07-30 - Rating: 5)
Great animal shelter. The people who work there are incredibly nice and helpful. They really care about their animals and will make sure these guys can find the best home possible.

Review 106 (2018-08-17 - Rating: 5)
We very quickly fell in love with and adopted our new kitten. This place is very clean and all the animals seem super happy.

Review 107 (2023-11-18 - Rating: 5)
Adopted 2 kittens here. Great shelter, clean environment, cute kittens!!

Review 108 (2020-09-29 - Rating: 5)
My girlfriend and I adopted a puppy. we loved the place and love him! he’s doing great and the staff at this location were great and helpful

Review 109 (2024-04-01 - Rating: 5)
Super friendly, Fast, Care, Loving and just an amazing place! I have looked through so many reviews on other adoption centers and this had the best review. I went there twice on different days and the staff and the animals have been the best and on the second day we adopted one cat! I would 100% recommend this place! (Not even paid to say this or forced to) We talked with Lexi and Margaret who helped us find a cat!

Review 110 (2019-04-05 - Rating: 5)
Nice place and calm to see the animals.The staff are very helpful and very supportive. All questions were answered and the adoption was so smooth and easy.

Review 111 (2018-09-06 - Rating: 5)
Stopped by because we saw a cute kitty in the window. The staff was extremely helpful, friendly, and knowledgeable. In the future we may look into getting a cat from here!

Review 112 (2018-04-05 - Rating: 5)
Met some kind staff members that truly care about the animals at the center.

Review 113 (2023-07-26 - Rating: 5)
Great adoption service with happy animals. Met both of my sweet babies here.

Review 114 (2023-03-10 - Rating: 5)
The best shelter ever! Got my first cat there and came back for another one!

Review 115 (2019-01-01 - Rating: 5)
I volunteer at this center on weekends. Staffs are very friendly and truly cares about the well-being of animals here. Only kittens, cats, and dogs are at this shelter.

Review 116 (2021-06-19 - Rating: 5)
First time fostering puppies and I loved the experience. Great followups reminders and overall service from the team. Loved my puppies and happy they got adopted to good homes in three weeks. Thank you to Emily, Lauren, Matt and Timothy!!

Review 117 (2017-05-11 - Rating: 5)
Best Friends Animal Society now has an adoption Center in Soho! State of the art, beautiful place to find a furever friend!

Review 118 (2023-09-10 - Rating: 5)
Clean environments, No smell, animals are treated well, and people are super nice over there!

Review 119 (2023-12-30 - Rating: 5)
Why pay $40 for a cat cafe when you can come here. Amazing place.

Review 120 (2018-05-18 - Rating: 5)
Nice and clean place. People are nice and please please adopt those beautiful dogs and cats! They all deserve families...

Review 121 (2019-01-20 - Rating: 5)
This is the best place to adopt. both of our cats were adopted at best friends and they are the best place in Manhattan by far

Review 122 (2018-03-16 - Rating: 5)
This place is clean, the staff is nice and most importantly the animals are loved and cared for well. And theyre a non extermination center

Review 123 (2024-02-16 - Rating: 5)
Very professional and friendly employee in this shop, I am so grateful for your help.

Review 124 (2019-05-24 - Rating: 5)
Nicest shelter I’ve been to in NY

Review 125 (2018-11-15 - Rating: 5)
I love this place . The people are very nice .the pets are clean .friendly. its the best place to get ur new addition to the family at

Review 126 (2022-11-15 - Rating: 5)
Well run facility, animals seem to be well-cared for. We are considering adopting a cat from here soon.

Review 127 (2018-03-11 - Rating: 5)
Today came home with my lil buddy and new addition to my family ty for that ur small act of kindness brought great joy to our family ment alot amazing ppl u guys are we are forever thankful for Trey hes awesome

Review 128 (2022-07-31 - Rating: 5)
Amazing place, people are friendly and helpful and want to see their animals find a loving home.

Review 129 (2024-05-02 - Rating: 5)
Friendly and helpful I just adopted my cat

Review 130 (2017-07-06 - Rating: 5)
Amazing how much they care for their pets. Super great services and super clean place. Like a 5-stars dog shelter:)

Review 131 (2021-11-16 - Rating: 5)
Such a beautiful welcoming space. Im delighted to have brought a few new family members home today.

Review 132 (2023-07-07 - Rating: 5)
Such an amazing place they do such an amazing job taking care of the animals

Review 133 (2023-09-08 - Rating: 5)
Love this place I got my two girls from here .. it was easy and simple .

Review 134 (2019-03-28 - Rating: 5)
Another shelter very loving for these pets that are awaiting for you to open your heart and home and adopt one of them

Review 135 (2017-09-27 - Rating: 5)
This is an amazing animal shelter. Comfy rooms for the pets, friendly staff and volunteers, and they are no kill.

Review 136 (2019-07-10 - Rating: 5)
Very clean very friendly as well as informative. I hope that all the furbabys find their furever homes. ❤️🐾👍

Review 137 (2023-10-22 - Rating: 5)
The cutest adoption center. Its very easy to interact with cats and dogs and its very easy to talk to everyone l. Staff is very helpful and kind

Review 138 (2022-10-10 - Rating: 5)
The people here are so nice and welcoming. The adoption process was a breeze.

Review 139 (2020-02-10 - Rating: 5)
Bought a wonderful cat name Usher. And we love him so much❤

Review 140 (2018-02-08 - Rating: 4)
Good place to find a new pet. Make sure you go when that have a special price day, save some bucks while getting a new family pet.

Review 141 (2018-06-13 - Rating: 5)
Amazingly clean. Super friendly amd profesional staff that you can tell are real animal lovers

Review 142 (2018-12-18 - Rating: 5)
Very clean, the employees are very kind. I recommend donating.

Review 143 (2024-01-10 - Rating: 5)
Wonderful place. Staff are so friendly

Review 144 (2024-03-31 - Rating: 5)
Great place, great cat, fast and easy

Review 145 (2023-01-17 - Rating: 5)
I had a great experience fostering and adopting from BF. Their staff is so dedicated and kind. I was deciding to adopt a senior cat and they were so helpful and made themselves very available for all my questions. They also kindly coordinated a call with the vet so I could discuss the health conditions of the cat I really wanted to adopt. I highly recommend fostering / adopting from this center. Their staff truly cares and takes excellent care of their animals!

Review 146 (2021-02-12 - Rating: 5)
Anyone helping or rescuing animals is excellent in my book!! Keep up the amazing work!!

Review 147 (2021-11-16 - Rating: 5)
Such a nice facility with lots of cute animals and friendly staff.

Review 148 (2018-02-07 - Rating: 5)
I like visit Animals Shelter to say hello to them, but at same time feel sad and pray for all of them fund a Home and a good a family.

Review 149 (2024-01-22 - Rating: 5)
Super easy to adopt and nice to see all the animals

Review 150 (2023-12-02 - Rating: 5)
An amazing place that enhancing the relationship between human beings and animals

Review 151 (2019-07-10 - Rating: 5)
They had a special during 4th of July weekend which I adopted my cat boxley

Review 152 (2023-01-08 - Rating: 5)
Highly recommend, they treat our furry friends really well. I met my sweet boy Axel two days ago, love him. Easy and smooth process for adoption, definitely five stars♥️

Review 153 (2018-01-19 - Rating: 5)
Really friendly staff in a nice environment, I love my new cat.

Review 154 (2024-03-07 - Rating: 5)
Great staff. And friendly environment

Review 155 (2022-06-10 - Rating: 5)
This seemed to me a well run place! Knowledgeable, helpful, and friendly. Clean, too!

Review 156 (2019-02-18 - Rating: 5)
Clean facility, easy process to foster, lots of wonderful animals in need of homes.

Review 157 (2022-03-20 - Rating: 5)
I adopted my kitten from best friends last week and it was an amazing process. Their center is clean and easy to see all the cats. The staff was so kind and helpful with finding the right animal for me. Once I decided on the kitten the process was completed in minutes and I got to take my new pal home. They’ve checked in and answered all my questions. I highly recommend going to best friends in person!