PetSmart Grooming

Located in White Plains, New York

Address: 369 Tarrytown Rd, White Plains, NY 10607, United States

Phone: +1 914-461-2306

Rating: 3.9

Review 1 (2023-08-23 - Rating: 5)
It was my first time My dog WiFi and I had ever been separated since I adopted him. My family and I had to leave town, so I had to board him for some time at the PetSmart Hotel for dogs. I wasnt the only one going through separation anxiety, he was too. Anyway PetSmart was very Kind and Patient with my dog. When we were reunited, we were happy to see each other . PS helped me when I needed them the mostThanks again

Review 2 (2020-04-02 - Rating: 5)
I love the customer service staff. Very friendly, helpful and love the pets they care for. I can always find what I need and if I need help, there is always someone around to assist. The Brandon and his staff in the pet grooming salon is awesome. My French Bulldog Cane comes out smelling fresh and clean and Cane is always more relaxed when I pick him up. Jackie in the pet training area is great and have taught us so much about how to understand and bond with our baby boy. Banfield Hospital vets and staff are awesome. I feel comfortable and safe bringing Cane to this store. I recommend them to everyone for your pet needs.

Review 3 (2020-03-13 - Rating: 4)
This was recommended from a friend, our two dogs seemed like they had a good time. My only complaint is the miscommunication of the fees . We told them the stay was for 2 dogs 3 nights and they give us a pricing based on that . However , when i picked our dogs up it was a different price (more ) and the excuse was price was per dog and it was a miscommunication .. we clearly stated we needed price for 2 dogs which she said yes i know. Point is be clear to them if you are boarding more than 1 dog and have them send a quote in writing. i gave 4 stars because our dogs seemed to be in good spirits on picking them up and that was most important to me. I will probably continue to board here if i need to but will definitely require written communication.